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MANCHESTER - 7

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Old 19th Sep 2009, 21:24
  #1681 (permalink)  
 
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Don't Jet2 employ their own PSAs?
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Old 19th Sep 2009, 21:32
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Jet2 are handled by Aviance at MAN, although they do have a handful of their own staff there. They self-handle at LBA.
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Old 19th Sep 2009, 22:25
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Clearly, he hadn't taken advantage of the online check-in facility, and his party was seated in 4E, 11B, 15C and 27D
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Old 19th Sep 2009, 23:11
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[QUOTE] Really? I dare you to supply a link to a named source from BA saying this./QUOTE]

Oooh a dare. What?

I should have qualified my statement, It is what the staff were told at the time.

As for the rest of your rant..take a chill pill.
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Old 20th Sep 2009, 18:50
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Jet2...

'Friendly low fares'

Better scrub the 'friendly' bit then
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Old 21st Sep 2009, 13:39
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I'm not endorsing any alleged outrageous behaviour, but no-one can doubt his commitment or enthusiasm or passion.

I can understand some of the frustration. As employees we share that every day.

Maybe together we can fix some of that. RQ.
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Old 21st Sep 2009, 18:31
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Manchester - 7

According to the rumour mill the phrases 'berserk', 'insane' and 'deranged' were being bandied about regarding saturday's Ground Level Checkin shenanagins. As 96er says some people would rather have a go at young girls on checkin than aim the same level of abuse at say Baggage handlers with the attendant risk of a well-deserved black-eye.

Sad to see yet another example of 'one rule for one, one rule for another', rest assured that had that been a passenger abusing staff in such a way then they would be swiftly aquainted with one of MAN Plod's Finest Residential Overnight accomodations . .bucket supplied (and unlike many airlines, no extra charge!).

Pity that the abundant signs indicating that 'Abuse towards staff will not be tolerated' doesnt extend to those who are supposed to be part of the same 'team'

T-M-D
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Old 21st Sep 2009, 20:25
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A true professional then, this Mr Meeson !
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Old 22nd Sep 2009, 11:32
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Turin :
If MAN-JFK was such a fecking goldmine then explain why Delta just dumped it till next summer then?
Thoughts? This was my point, not a rant, which you seem to have ignored. Play the ball, not the man, and answer the point posed.
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Old 22nd Sep 2009, 12:07
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JongemanI have made a number of similar posts with regards to route closures/route starts on a number of other threads including Liverpool, Gatwick, Heathrow etc. I do not think anything precludes me from mentioning route closures at all. If nobody else has posted the information then I will do so. If I have done a lot of posts on the Manchester thread with regards to route closures then that is because there have been a lot of them recently. I am sure it will be some other airports turn soon.
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Old 22nd Sep 2009, 16:10
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Vulcan V Bomber

A Vulcan V Bomber is expected to do a Fly Past at Manchester On sunday the 27th September according to Manchester Airports *******

This Sunday 27-Sept, get to our AVP Manchester Airport : Viewing Park for a fly past by a preserved Vulcan V-bomber. Expected 1600-1630 weather permitting

James
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Old 22nd Sep 2009, 19:14
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Vulcan

Be good if it can make it!

It seems as if its passing by on its way to Southport.


Vulcan to the Sky Trust - Flight Operations
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Old 22nd Sep 2009, 19:37
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Thoughts? This was my point, not a rant, which you seem to have ignored. Play the ball, not the man, and answer the point posed.
I think the word "fecking" made it appear to me like a rant.


As for playing the ball etc. You have posted many times your opinion regarding MAN and it's place in your world. The 'ball' and 'man' in this context seem to be one and the same.

All the best.
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Old 23rd Sep 2009, 14:07
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Manchester - 7

Seems the M.E.N and a noted airline have turned Saturday's disgrace into todays triumph!

Attention Mr Walsh and Mr Branson, in order to increase productivity and pretend that you only care about your customers please pop into any of your checkins and abuse the staff . .you will be applauded wildly and gain buckets of free publicity . . .erm only if you do it at MAN where the M.E.N (comfortably in the pockets of MAplc) will be delighted to trumpet your glory . . . and the readers will agree (much jowl-wobbling 'if i ran MY business like that . . .'etc . .oh run an airline do you?)

BURN THE EVENING NEWS . . . The TRUTH WILL OUT!!

Join the revolution
Truth-Must-Destroy
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Old 23rd Sep 2009, 14:30
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Good to read that the M.E.N believes that the antics of Mr Meeson were all perfectly acceptable in the wider interest of public service, maybe next time when I'm at the airport and I feel that I'm receiving a poor service, I'll kick a few bollards, reduce members of staff to tears, call the supervisor a B*!ch, say to the duty manager " I'm not shaking your F***ing hand " and shout random swear words at the top of my voice !!! . Was also interesting to read that the check in wasn't open for those passengers because Jet2's rules stated that it was too early to be open for that particular flight - oh, sorry, it doesn't mention that does it. Why let the facts get in the way of a good story.
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Old 23rd Sep 2009, 15:11
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Not only the MEN

Airline boss frustrated by delays launches foul-mouthed attack on his OWN check-in staff | Mail Online
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Old 23rd Sep 2009, 15:16
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We are family-friendly
Really? Shouting foul and abusive language at people the way he did....

If there were any families present, I doubt they think it was acdeptable for the kids to hear it all
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Old 23rd Sep 2009, 15:59
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Interesting that he is reported as saying he wants a queueless check-in. I don't know for sure, but I suspect that the number of check-in staff on duty for Jet2 at any one time is directly proportional to the depth into which he is prepared to insert his hand into his pocket. As such either his handling agent didn't provide the contracted number of staff, or he isn't paying for enough of them (or if they self-handle he isn't paying for enough of them!).
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Old 23rd Sep 2009, 16:09
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Maybe he just mis-read MOL's handbook on public relations etc....!!

MM
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Old 23rd Sep 2009, 16:14
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Manchester - 7

Curious,

you are completely correct . . and i'm told there not only WERE sufficient (as per SLA) staff on but it was also 20 mins BEFORE the stated time they are supposed to open.

Only rumour you understand, though as it comes from people who were there without axe to grind i'm inclined to believe them.

Nice to see the Daily Mail readers getting behind the Aggressor too . .though one has to ask oneself at what point do Daily Mail readers ever travel budget airlines . .'budget?oh yes i'm on a budget, i have to travel Premium Economy nowadays!'
He's passionate about Customer Service . . . I'M passionate about money . .anyone coming with me to the Bank with a shotgun?

T-M-Bankrobber
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