FlyBe - 6
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And Mutley has the cheek to call someone else a tosser - what a laugh. As has been pointed out by other posters, your contribution is pointless, ill-informed and completely misleading. The article in the Belfast Telegraph I do not believe was last year but regardless of that the facts and figures speak for themselves.
Mods - this chap clearly has nothing relevant to say and just causes a nuisance.......a bit like a fly that buzzes around the place with nothing better to do.
Moving on, with the proposed Olympic Aegean merger in the pipeline will this affect the Q400's Flybe have leased to them?
Mods - this chap clearly has nothing relevant to say and just causes a nuisance.......a bit like a fly that buzzes around the place with nothing better to do.
Moving on, with the proposed Olympic Aegean merger in the pipeline will this affect the Q400's Flybe have leased to them?
Join Date: Aug 2007
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On behalf of the rest of the good people of the city, i'd like to apologise for Mutley's rants, especially when he can't string a sentence together. It must be the sea air!
Praise indeed to Flybe for maintaining a service, but i'am looking forward to the competition. Am i right in thinking we had over 200,000 passengers on that route during battle between Emerald and Manx?
Praise indeed to Flybe for maintaining a service, but i'am looking forward to the competition. Am i right in thinking we had over 200,000 passengers on that route during battle between Emerald and Manx?
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The EMX crews did a super job, no offence to them. The company was run by....well those that know, we'll leave it at that.
A lot of MAN services have been disrupted this winter, MAN has had massive disruption due to weather, andf unfortunately, due to various reasons a lot of the airfield ILs and DME equipment has spent far too long out of service.
The Only Low vis available is 05L and only somer aircraft can use the CAT2 ddue to specialist training and type restrictions. CAT2/3 on 05L particularly sticks the knife into Q400s and causes a big headache for flybe. Other carriers can use CAT3a on that runway and it is switched for LVPS to cater for big jets, as the airport doesn't appear to give a monkey's about a certain customer with probably more movements through MAN than most others combined.
It's a sore point.....especially for ex BRAL crew that WERE trained for CAT2 on 05L (06 as it was then)....
The point is the poor BHD-MAN reliability these last few months is nearly all weather related. With so much frequency, it is only possible to operate by cancelling flights where the slots are later than the next rotation!
There really is not much choice, especially when all the Q400s are parked at Leeds and Blackpool as they were on several occasions I believe.
Flybe's record this winter is absolutely first class given these difficulties- on one occasion, crew literally had to dig the aircraft out of snow drifts using makeshift shovels from old advertising boards to enable the roadway and fuel/service/de-icing trucks to get into position. You don't get many companies where crew will do this!
I'm proud to work with these people and proud of the way we pulled out the stops to keep operating whenever possible.
A list of cancellations on a screen don't look nice, but the full story is often lost on Ground Staff when questioned by passengers. I wish it were not so.
A lot of MAN services have been disrupted this winter, MAN has had massive disruption due to weather, andf unfortunately, due to various reasons a lot of the airfield ILs and DME equipment has spent far too long out of service.
The Only Low vis available is 05L and only somer aircraft can use the CAT2 ddue to specialist training and type restrictions. CAT2/3 on 05L particularly sticks the knife into Q400s and causes a big headache for flybe. Other carriers can use CAT3a on that runway and it is switched for LVPS to cater for big jets, as the airport doesn't appear to give a monkey's about a certain customer with probably more movements through MAN than most others combined.
It's a sore point.....especially for ex BRAL crew that WERE trained for CAT2 on 05L (06 as it was then)....
The point is the poor BHD-MAN reliability these last few months is nearly all weather related. With so much frequency, it is only possible to operate by cancelling flights where the slots are later than the next rotation!
There really is not much choice, especially when all the Q400s are parked at Leeds and Blackpool as they were on several occasions I believe.
Flybe's record this winter is absolutely first class given these difficulties- on one occasion, crew literally had to dig the aircraft out of snow drifts using makeshift shovels from old advertising boards to enable the roadway and fuel/service/de-icing trucks to get into position. You don't get many companies where crew will do this!
I'm proud to work with these people and proud of the way we pulled out the stops to keep operating whenever possible.
A list of cancellations on a screen don't look nice, but the full story is often lost on Ground Staff when questioned by passengers. I wish it were not so.
Join Date: Jan 2006
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sam1993
BHX seem to have a few changes compared to previous years but do
have a reasonable schedule over the summer weekend season.
Saturday sees INS (Inghams I believe?) and Faro (?)
There is also a Split schedule (many seats sold to charter such as Balkan)
Sunday has the Dubrovnik schedule/charter (see Split)
and a Faro for Thomson in high season.
Bastia has gone (got cancelled last summer) and Alghero
which Thomson used last year has also gone but carried
some awful loads in 2009n for a charter flight.
It still seems a bit light but the Pound v Euro has probably
not helped although I thought Thomsons & Thomson Cook
might have added more high season Spanish flights as their own
aircraft are mainly heading to Turkey/Cyprus (especially TC).
Pete
BHX seem to have a few changes compared to previous years but do
have a reasonable schedule over the summer weekend season.
Saturday sees INS (Inghams I believe?) and Faro (?)
There is also a Split schedule (many seats sold to charter such as Balkan)
Sunday has the Dubrovnik schedule/charter (see Split)
and a Faro for Thomson in high season.
Bastia has gone (got cancelled last summer) and Alghero
which Thomson used last year has also gone but carried
some awful loads in 2009n for a charter flight.
It still seems a bit light but the Pound v Euro has probably
not helped although I thought Thomsons & Thomson Cook
might have added more high season Spanish flights as their own
aircraft are mainly heading to Turkey/Cyprus (especially TC).
Pete
Last edited by OltonPete; 20th Feb 2010 at 12:07. Reason: delete some text
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Flybe S10 charters
Flybe are doing many more charters this summer compared to previous years. Off the top of my head, these are listed below but I may be missing some.
INV-PMI
IOM-PMI
EDI-PMI
EDI-INN
EDI-IBZ
DUB-INN
BHX-DBV (in addition to the scheduled flight)
BHX-FAO
BHX-INN
BHX-PMI
MAN-DBV
MAN-PMI
MAN-FAO
LBA-INN
EXT-INN
EXT-VRN
JER/GCI - FAO + MHN although these maybe private charters, not sure but they seem to operate weekly
I will check in the week but I think above is pretty accurate, if there are any more I will add them on.
INV-PMI
IOM-PMI
EDI-PMI
EDI-INN
EDI-IBZ
DUB-INN
BHX-DBV (in addition to the scheduled flight)
BHX-FAO
BHX-INN
BHX-PMI
MAN-DBV
MAN-PMI
MAN-FAO
LBA-INN
EXT-INN
EXT-VRN
JER/GCI - FAO + MHN although these maybe private charters, not sure but they seem to operate weekly
I will check in the week but I think above is pretty accurate, if there are any more I will add them on.
Join Date: Jan 2006
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Cloud1
Thank you for the update, do you know the name of the tour operator for the BHX - Palma flight and when does it operate?
I notice your comments re the Dubrovnik which is good news, although
there were two completely different flight numbers but the times were similar and I assumed that it was really only one flight.
Of course it should be INN not INS as I posted.
There is definitely a short season Faro on a Sunday morning if the Thomson website is correct unless things have changed.
Pete
Thank you for the update, do you know the name of the tour operator for the BHX - Palma flight and when does it operate?
I notice your comments re the Dubrovnik which is good news, although
there were two completely different flight numbers but the times were similar and I assumed that it was really only one flight.
Of course it should be INN not INS as I posted.
There is definitely a short season Faro on a Sunday morning if the Thomson website is correct unless things have changed.
Pete
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Baggage Clanger
My partner flew FlyBe BHX-HAJ last Thursday morning to visit her parents and is due to return tomorrow evening. Her bag never arrived, in fact, her bag (booked online at an additional cost of blah, blah, blah) travelled with LH BHX-FRA Saturday evening and should have gone FRA-HAJ yesterday morning. It is still there in FRA. As it stands she would receive it in HAJ just in time for her to check it in for the return flight, so we have asked for it to be returned direct from FRA.
Question - Does anyone have a good direct contact at EXT who I could talk to about this without going through all the usual call centre rigmarole. I work in the business, I'm not an outraged idiot like you see on certain orange flavoured TV programmes but it is, let's face it, appalling customer service. Oh, and by the way, this is the second time they've lost her bag in under a year.
Back at NH
Question - Does anyone have a good direct contact at EXT who I could talk to about this without going through all the usual call centre rigmarole. I work in the business, I'm not an outraged idiot like you see on certain orange flavoured TV programmes but it is, let's face it, appalling customer service. Oh, and by the way, this is the second time they've lost her bag in under a year.
Back at NH
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Back at NH,
I'd recommend starting with the handling agents - we've had several problems with them before on flights from Germany. I'd reckon the best place to start would be with the handling agent in BHX (I think it's Swissport), I might be totally and utterly wrong on this though, as they will be able to track down the bags and put you in touch with the German handling agent in turn.
Sadly, I've learnt the hard way - having lost a bag with a whole load of skiing equipment on it, I've always found it a lot easier to speak to the handling agents - it cuts out the middle man.
Sorry if it's not much use though, it's just the best I can think of right now...
Cheers,
AD
I'd recommend starting with the handling agents - we've had several problems with them before on flights from Germany. I'd reckon the best place to start would be with the handling agent in BHX (I think it's Swissport), I might be totally and utterly wrong on this though, as they will be able to track down the bags and put you in touch with the German handling agent in turn.
Sadly, I've learnt the hard way - having lost a bag with a whole load of skiing equipment on it, I've always found it a lot easier to speak to the handling agents - it cuts out the middle man.
Sorry if it's not much use though, it's just the best I can think of right now...
Cheers,
AD
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Oh I know where the bag is. It's in FRA, I tracked it down myself.
What I'm interested in, is why the bag a) did not travel on the flight with her, b) why, when she travelled in Thursday AM, did the bag not leave BHX until Saturday evening. I don't want handling agent excuses, I want to let Flybe themselves know I am disappointed and that someone needs to look at their procedures because they don't work. We're not talking a T5 disaster here, we're talking a single bag that did not travel on a lightly loaded flight. OK, that can happen BUT the follow up has been a disaster. It took 2 and a half days to get the bag moving and then it sat in FRA for 24hrs before I found out where it was and even then. it could not be guaranteed for delivery in HAJ before my partner leaves there some 5 and a half days after she arrived.
To sum up, my partner went for a five and a half day visit to her parents in Hannover. Her bag spent 2 and a half days in Birmingham Airport and 2 + days in Frankfurt Airport and she will only be re-united with her bag when she gets home......I hope.
NH
What I'm interested in, is why the bag a) did not travel on the flight with her, b) why, when she travelled in Thursday AM, did the bag not leave BHX until Saturday evening. I don't want handling agent excuses, I want to let Flybe themselves know I am disappointed and that someone needs to look at their procedures because they don't work. We're not talking a T5 disaster here, we're talking a single bag that did not travel on a lightly loaded flight. OK, that can happen BUT the follow up has been a disaster. It took 2 and a half days to get the bag moving and then it sat in FRA for 24hrs before I found out where it was and even then. it could not be guaranteed for delivery in HAJ before my partner leaves there some 5 and a half days after she arrived.
To sum up, my partner went for a five and a half day visit to her parents in Hannover. Her bag spent 2 and a half days in Birmingham Airport and 2 + days in Frankfurt Airport and she will only be re-united with her bag when she gets home......I hope.
NH
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I am guessing if you worked in the business you would know what number to contact or at least know somone who will know the number.
The question is that it could be very easy for a bag to miss a flight and one of the main causes are stuck on a belt or have fallen off a baggae trailer and not located until the flight had gone.
How long after the aircraft departed was the bag found? How frequent are the flights by Flybe from BHX to HAJ? Maybe special authorisation was needed to use another carrier for sending bags.
Why it was in FRA for 24 is unknown.
The people who can give you the answers are the handling agents, all Flybe can do is to acknowledge your complaint and find out why the most efficient service was not given.
Unfortunatly by the time Flybe speak to BHX handling, BHX investigate the matter with relevant staff you are probably looking at a couple of days for a satisfactory response.
The question is that it could be very easy for a bag to miss a flight and one of the main causes are stuck on a belt or have fallen off a baggae trailer and not located until the flight had gone.
How long after the aircraft departed was the bag found? How frequent are the flights by Flybe from BHX to HAJ? Maybe special authorisation was needed to use another carrier for sending bags.
Why it was in FRA for 24 is unknown.
The people who can give you the answers are the handling agents, all Flybe can do is to acknowledge your complaint and find out why the most efficient service was not given.
Unfortunatly by the time Flybe speak to BHX handling, BHX investigate the matter with relevant staff you are probably looking at a couple of days for a satisfactory response.
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I am guessing if you worked in the business you would know what number to contact or at least know somone who will know the number.
Best piece of advice I was given when I started in this business 30 years ago.