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Chaos at Terminal 5

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Old 31st Mar 2008, 23:22
  #801 (permalink)  
 
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Mr Walsh

Vanderlande of Holland installed the baggage system .Now i am understood to beleive that the system is only as good as the operater.E.G. Checkin scan bag ( someone looks at x-ray and presses accept/reject) .Surley this is BAA security problem , However i beleive it is the problem of dealing / unloading the amount of bags into the fully containerised baggage hall.

Mr Walsh i loads of experience of this and i bet you aint even been down to the Baggage area.

Suggest you go and look at schipol etc ..
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Old 31st Mar 2008, 23:55
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Originally Posted by rubik101
In light of the news that some Gulf State airlines are to open bases in LHR
Really? Which airlines? First I'd heard about it, but I know a few people who'd be interested

In the past, the global hubs for long-haul centred on the East coast of the USA, Europe, LHR, CDG, FRA, Asia and the Pacific rim. With the advent of the super long-range aircraft and the A380, the European hubs will be by-passed. Why stop over in LHR when you can either go direct or fly one-stop via the Gulf of Arabia? LHR will become a destination and not a transit stop, with good reason.
Except thing you overlooked is that the biggest long haul travel market in the world is between Europe and North America. It's rather difficult to do that via the Middle East, so unless you think North Americans are about to stop visiting Europe or vice versa the European hubs are going to be fairly busy. The advent of super long range aircraft (which the A380 isn't) doesn't really change that much. Yes you can now fly Dubai - New York non-stop, but how many people would need a connection at either end? Once you throw that requirement in the European hubs are back in the game. It'll take you 17 hrs 40 to get from JFK to BOM on Emirates with just two departures per day. To fly that route on BA will take you between 17 hrs and 20hrs depending on which of BA's 7 JFK departures you choose to leave on. That looks pretty competitive to me.
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Old 1st Apr 2008, 00:07
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Judgement Day

So Willy only expects to be judged after a year of operation of T5. Well that's all right then, a fair chance that things could be OK by then with or without his "help"! Not sure the customers/shareholders will be quite so forebearing?

Of course once things are bedded down the next objective of Willy and Deadwood will be to "maintain performance with a smaller head count",showing the door to some of the recent "volonteers "no doubt, rewarding themselves with yet another "performance"bonus?

Still, that's modern "management" for you!! Make a quick buck, with luck move on before the s..t hits the fan but if the worst comes to the worst take a hefty pay out and move on to create havoc elsewhere.

Willy and Deadwood are really men of their time, so "Sub Prime".
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Old 1st Apr 2008, 00:24
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Mr Walsh

PLS pm me i can sort it out
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Old 1st Apr 2008, 00:56
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Originally Posted by Mozart21
So, let's be clear about this. My local hospital opens a new maternity unit and even without the ability to do dummy runs, manages to deliver all the babies, [...]
The difference is that the hospital understands what all the players want, including the mums to be and the dads to be.
Offtopic, but if that was an NHS hospital then you're very lucky in my experience. What I've seen (&heard) of NHS maternity care is much more like T5 - staff on the ground trying to do a good job but frustrated by under-resourcing (equipment, facilities and people), bad management, bad planning etc. As to what we wanted, they might have understood (we spent long enough explaining) but they were completely incapable of delivering it.
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Old 1st Apr 2008, 01:29
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The NHS is underfunded, are BA & BAA likewise underfunded?
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Old 1st Apr 2008, 01:31
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Of course they are. All the better to pay for the bonusses and dividends. The cash certainly doesn't filter anywhere close to the front line in BA.
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Old 1st Apr 2008, 04:19
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Damn right you are!



We're sorry

We are extremely sorry for the disruption our customers flying from Terminal 5 have experienced since the building opened on Thursday 27 March.

We accept the level of service we have provided has not been good enough. We are working hard to overcome the initial operational difficulties we have encountered.
 
Old 1st Apr 2008, 04:27
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Vast majority?

The following taken straight from the pathetic apology site on BA.con

Flight information, Monday 31 March 2008 – Wednesday 2 April 2008

We are operating the vast majority of flights to and from Heathrow Terminal 5 and we continue to work towards increasing the number of services planned to operate in the days ahead.

Tuesday 1 April, 342 out of 392 flights to and from Terminal 5 will operate.
Wednesday 2 April we plan to operate 342 out of 392 flights to and from Terminal 5.


Since when can cancelling 50 of your plan of just short of 400 be the vast majority? To knock out 13% of your plan cannot be stated as being close to operating the vast majority.. You cannot delude the public by going into denial of the truth.

50 flights will mean at least 10,000 passengers who will not be travelling as planned.

Oh that 'we're sorry' over the top of the BA.com picture of T5 is just classic!! Whoever thought that up at BA is going places, what a bunch of plebs.

We're sorry for you too!
 
Old 1st Apr 2008, 05:00
  #810 (permalink)  
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They must have consulted with Kevin Rudd.
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Old 1st Apr 2008, 05:26
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Discgrace

As a Brit living in Hong Kong I am ashamed of what I have been seeing in the press, all be it the typical Brit mentality of bashing anything we do, however in this case, they have exposed what a hash was made of the move.

I never recall the move from Kai Tak to Chep Lap Kok being such a bun fight, why can it be done here and not in the UK. I can only guess its down to management or more appropriately mis-management.

Sadly I am not surprised that the "lowest common denominator" style of management so frequently seen in British Business, has produced such a huge mess up, on what should have been a proud moment in British and Global transport history. A golden opportunity to shine lost.
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Old 1st Apr 2008, 05:34
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It'll take you 17 hrs 40 to get from JFK to BOM on Emirates with just two departures per day. To fly that route on BA will take you between 17 hrs and 20hrs depending on which of BA's 7 JFK departures you choose to leave on. That looks pretty competitive to me.
This is an unrealistic marketing perception, but perception by the flying public is to avoid Heathrow is priority number one. You will get the 17hrs or even 20 hrs on BA only if everything works perfect and you're not stuck in security queues, there are no notorical ATC delays etc. Not mentioning hazzle and hectic. I was stuck more than once overnight in Heathrow because I missed a late wave departure. Poor and up to rude service add to that. Therefore building T5 to overcome this perception was the right way. Unfortunately it did not work out.
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Old 1st Apr 2008, 06:41
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To spend 3 bln GBP (I think it is?) to build a shelter that load and un load people from some aircraft is in itself quite fascinating.

To fail to include a decent migration plan and implementation within that amount could hardly be attributed to anything else than lack of insight?
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Old 1st Apr 2008, 07:57
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KC,

Yes true but, HKG airport moved 30 miles with all equipment and all flights not just a new terminal.

A better HKG comparison is the opening of T2 there. In SIN the opening of T2 there.

How do they rate.
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Old 1st Apr 2008, 07:57
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BA engineering

Give it a rest.

I'm amazed at the apparent pleasure you are taking from the problems BA are experiencing.

If you really hate BA that much, go and work somewhere else.

Also, I would say 87 per cent is the 'vast majority'. BA cancels more flights on a windy or foggy day at Heathrow.
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Old 1st Apr 2008, 08:11
  #816 (permalink)  
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Handbags are drawn

Get you Mr Thistle, maybe reference your prickly response. Please be a little more specific. Oh, sorry to say i & you will probably both be searching for a job after the dust settles on this one.

No i do not take pleasure, its a sad day for BA and all its employees.

Have checked it out on YAHOO questions, the general body of opinion is that the VAST Majority would be anything approachig the total. The concensus was 98%.
 
Old 1st Apr 2008, 08:14
  #817 (permalink)  
 
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Should have given T5 to Virgin. At least they are a world class airline......
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Old 1st Apr 2008, 08:18
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Waterwallower alert

Just read all 3 of partickthistlenils posts, all positive for BA and just 3 posts since joining in 1999. Nothing, not even a glimmer of disgust. The heavey smell of a waterwallower exudes from this poster.

Have BA taken out a whole load of IDs on here so they can chat to themselves? It certainly looks like it.

Look instead of hassling me about my postings, which I think are fair critcism, indeed they are very much in line with papers and news broadcasting, and colleagues, why don't you go and start moving some of those 28,000 bags around.
 
Old 1st Apr 2008, 08:28
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Breaking News; Emirates to buy Heathrow

Reuters has just broken the news, from a Dubai Government source, that Ferrovial is seriously considering a bid from Emirates for Heathrow, as a stand-alone business.

This has been put together over the last 4 days by the airline's bankers, and is guaranteed by the Dubai Government.

The very well-kept secret is the source of rumours about "Gulf airlines seeking to set up hubs at Heathrow".

Emirates, in effect the Government of Dubai, plans to take over T5 for itself, possibly buying BA at market value to secure its slots and traffic rights.

The multi-billion dollar plan has, according to Reuters who are citing off-the-record interviews with Dubai and British Government sources, as well as the financial industry, an 80% chance of success.

Emirates is reported to have set a deadline to complete negotiations of 3oth June 2008. A senior Emirates executive is quoted as saying privately "there's no reason for delay, and the sooner we get in there to sort it out the quicker and less expensive it will be to do that. We will do a better job than the Irish and Spanish have done, in sha'Allah, but that's not very difficult."
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Old 1st Apr 2008, 08:33
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Dysag

Not today......
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