BMI
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
Age: 42
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I'm booked LHR-MME in April so phoned their Indian call centre yesterday and they denied the route was being cancelled. Phoned back today and they still denied it, was I confused with Leeds he asked?
I suggested that the nice man check the front page of his own airlines web site....
I was then given a second number to call where another nice Indian man clained that I wasn't booked to Teesside but Durham Valley. He then said yes my flight WAS cancelled but he would give no advice on rebooking as the "reaccomodation" policy wasn't due for another week!
Needless to say it's back to BA, I've given BMI a few chances and each time they've let me down. What a joke!
I suggested that the nice man check the front page of his own airlines web site....
I was then given a second number to call where another nice Indian man clained that I wasn't booked to Teesside but Durham Valley. He then said yes my flight WAS cancelled but he would give no advice on rebooking as the "reaccomodation" policy wasn't due for another week!
Needless to say it's back to BA, I've given BMI a few chances and each time they've let me down. What a joke!
Join Date: Mar 2007
Location: UK
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That obviously due to them not knowning England geographically and have obviously not done their back ground on the airline but if I was being payed what they are for what qualifications they have I wouldn't either.
I'm guessing most people will be offered a refund or MAN?
I'm guessing most people will be offered a refund or MAN?
Join Date: Jan 2006
Location: UK
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I'm guessing the regional flight deck currently based at MME will return to their original bases, or more likely be sent to ABZ to crew the extra aircraft doing the Birmingham route...
But what will become of the mainline cabin crew still based at MME?
But what will become of the mainline cabin crew still based at MME?
Join Date: Jun 2000
Location: Leeds Yorkshire England
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A300boy
Very sad news for all concerned at Leeds. From a personal perspective it makes it more difficult to get home to Leeds now as so many times the only easy way of getting back to Leeds was via Heathrow and Bmi to Leeds , I hope all staff will be intergrated in the new arrangements but I have to say my affiliations with Bmi and services operated by them will have to be reviewed now.
The statement on the bmi website is appalling. It looks like it has been cobbled together in five minutes because the news has leaked before they were ready to announce it. The fact that the services were still on sale today even after the FT had printed details of them stopping is also extremely poor. bmi's handling of this has, I'm afraid, done nothing to change my view that this is a company whose management is seriously lacking.
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
Age: 42
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The company is a joke. Can't rebook my cancelled Teesside flights until next week as the Indian call centre hasn't recieved the "re-accomodation" package.
Useless for business are BMI.
Also if anyone at BMI reads this FIX THE DROP DOWN LIST OF DESTINATIONS in the booking engine. They're in pseudo-alphabetic order based on IATA code, so YOU'RE LOSING BUSINESS as people don't find their intended destination where it ought to be.
Washington is under I for IAD and Teesside is under M for MME and not D for Durham Tees-Valley. It beggars belief that such stupidity can stand in any business. It's booking 1-01. Incredible incompetence in making it really hard for people to find where the Hell you fly on your own website.
Useless for business are BMI.
Also if anyone at BMI reads this FIX THE DROP DOWN LIST OF DESTINATIONS in the booking engine. They're in pseudo-alphabetic order based on IATA code, so YOU'RE LOSING BUSINESS as people don't find their intended destination where it ought to be.
Washington is under I for IAD and Teesside is under M for MME and not D for Durham Tees-Valley. It beggars belief that such stupidity can stand in any business. It's booking 1-01. Incredible incompetence in making it really hard for people to find where the Hell you fly on your own website.
Join Date: Mar 2002
Location: EDI, LHR, NQY
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Skipness One Echo the drop-down menu nonsense is only the start of the flaws with the bmi website. Many destinations are often unbookable because the drop-down menu has been updated incorrectly, it is often not possible to scroll down to select flights for purchase, the class of service option is never updated so buying a premium economy ticket on whichever route is the latest to be served by the A330 isn't possible...the list of sloppy errors goes on. All of this drives business back to the TAs...or other airlines.
Join Date: Aug 2006
Location: Somewhere between T1 and T3
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You can book a prem econ ticket now on the CAI and TLV. The drop down menu is up to date.
bmi management is under pressure from LH to cut costs and make the airline profitable again. The loss of the Leeds and Durham is a blow to those regional airports and the old bmi route network. But with poor marketing for its domestic services and changing the times to keep slots warm, bmi made the route fail themselves.
But if bmi did not have its mid haul operation the airline would either have been round up or be on the brink of it. The midhaul busniess customer is being focused on. Because they are helping keep the airline going.
When BA says it is burning £2.7 million A DAY. The airlines in the USA are lossing billions. No one is safe at the mo. I wonder about LH and how much they are spending.
bmi management is under pressure from LH to cut costs and make the airline profitable again. The loss of the Leeds and Durham is a blow to those regional airports and the old bmi route network. But with poor marketing for its domestic services and changing the times to keep slots warm, bmi made the route fail themselves.
But if bmi did not have its mid haul operation the airline would either have been round up or be on the brink of it. The midhaul busniess customer is being focused on. Because they are helping keep the airline going.
When BA says it is burning £2.7 million A DAY. The airlines in the USA are lossing billions. No one is safe at the mo. I wonder about LH and how much they are spending.
Join Date: Feb 2008
Location: UK
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LH is making solid returns on the vast majority of their routes and despite higher than anticipated falls in cargo, that is also still making money.....Don't lose too much sleep over losses at LH - bmi on the other hand, I understand to be losing shedloads - even though the pax numbers are better than they have been.
I tend to agree with many of the above statements though. If LH don't do something soon, it will be painful. [Maybe that is what they are waiting for!]
Many people are brushing off CV's for jobs both in and out of aviation.
ST
I tend to agree with many of the above statements though. If LH don't do something soon, it will be painful. [Maybe that is what they are waiting for!]
Many people are brushing off CV's for jobs both in and out of aviation.
ST
Join Date: Jul 2004
Location: north west
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NT looked rough as ar
eholes on Working Lunch maybe he`s had a few sleepless nights, but not as many as most of his employees at MAN-MME-LBA.
Had to laugh when he tried to plug the chefs...........8 years to late
eholes on Working Lunch maybe he`s had a few sleepless nights, but not as many as most of his employees at MAN-MME-LBA.Had to laugh when he tried to plug the chefs...........8 years to late
Join Date: Aug 2006
Location: France
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Have booked to travel with BMI for LYS-MAN and then back in early April. Looking on their website, the winter timetable ends 28th March and no summer timetable has been put up yet. I would expect the new timetable up sooner than 2 weeks before it becomes valid. Also, I noticed today's flight from LYS-MAN was cancelled. Given these two factors, should I have any concerns, or try to get a contingency plan in place just in case. Cheers
Looking on their website, the winter timetable ends 28th March and no summer timetable has been put up yet. I would expect the new timetable up sooner than 2 weeks before it becomes valid.
If you want to check whether a flight is expected to go ahead, try making a dummy booking for it on the airline website
Join Date: Oct 2002
Location: sussex
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The news that BMI lost just under £100M last year on turnover of £1.1Billion seems to have made little news on this forum.With £45m of savings planned for this year it looks like NT is moving the company from intensive care back into the resus unit.