The company is a joke. Can't rebook my cancelled Teesside flights until next week as the Indian call centre hasn't recieved the "re-accomodation" package.
Useless for business are BMI.
Also if anyone at BMI reads this FIX THE DROP DOWN LIST OF DESTINATIONS in the booking engine. They're in pseudo-alphabetic order based on IATA code, so YOU'RE LOSING BUSINESS as people don't find their intended destination where it ought to be.
Washington is under I for IAD and Teesside is under M for MME and not D for Durham Tees-Valley. It beggars belief that such stupidity can stand in any business. It's booking 1-01. Incredible incompetence in making it really hard for people to find where the Hell you fly on your own website.