FlyGlobespan - 6
Join Date: Sep 1999
Location: UK
Posts: 420
Likes: 0
Received 0 Likes
on
0 Posts
Here's the full regulation;
http://eur-lex.europa.eu/smartapi/cg...umdoc=304R0261
Article 14
Obligation to inform passengers of their rights
1. The operating air carrier shall ensure that at check-in a clearly legible notice containing the following text is displayed in a manner clearly visible to passengers: "If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance".
Interesting reading
LJ
http://eur-lex.europa.eu/smartapi/cg...umdoc=304R0261
Article 14
Obligation to inform passengers of their rights
1. The operating air carrier shall ensure that at check-in a clearly legible notice containing the following text is displayed in a manner clearly visible to passengers: "If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance".
Interesting reading
LJ
Join Date: Jun 2007
Location: ayrshire
Posts: 42
Likes: 0
Received 0 Likes
on
0 Posts
Actually,the EU laws are full of loopholes!!As a former employee of Aviance at GLA,i remember that GSM told us not to tell pax of a delay up to 1 hr!!!!!So,if the plane was delayed,we weren't entitled to tell the pax that they were delayed until their flight was over an hour late!!"WHAT'S HAPPENING WITH MY FLIGHT TO SFB?"ANSWER:"CAN'T TELL YOU,COME BACK AFTER AN HOUR AND I WILL TELL YOU THAT YOU ARE DELAYED"!!!!!!!Covers all the delays by an extra hour-if you don't announce a delay until after 2 hours,you save on the compensation!Duh!!Fair enough,but the other airlines don't do this-either they are all daft or GSM are cowboys!!!Thats what i hate about the way they do business-they suck!!!!!and after it all,GSM built their reputation on the back of all AVIANCE'S good hard work and then dumped them and hung them out to dry!**** YOU FLYGLOBESPAN!!!!!I spent to much time busting my ballls for you only to be told that AVIANCE was holding you back!!!Rubbish!!!M akes me happy that the same week you twats "dumped" my former employer,was the week that they won a handling contract with BA-one of the planets biggest airlines!!!Hope the good guys make it a success but i fear the worst for you all withy TD at the helm!!BOOHOO!!!At least i'm honest!!
Join Date: Mar 2003
Location: Europe
Posts: 2,175
Likes: 0
Received 0 Likes
on
0 Posts
@groundrat
Not sure if I understand the logic behind GSM's thinking. A two hour delay is a two hour delay, regardless of when the passenger is told. If the flight is scheduled to depart am 4 p.m. and the pax are told at 5 p.m. that it will depart at 6 p.m., it is still 2 hours delayed.
The only reason for not telling them might be that the ground staff then can tell them that there is not sufficient time to hand out vouchers etc. as boarding will begin shortly. However, if someone would pay expenses out of his own pocket and would later reclaim it, I do not see how GSM would get out of this if a two hour delay is proven.
Not sure if I understand the logic behind GSM's thinking. A two hour delay is a two hour delay, regardless of when the passenger is told. If the flight is scheduled to depart am 4 p.m. and the pax are told at 5 p.m. that it will depart at 6 p.m., it is still 2 hours delayed.
The only reason for not telling them might be that the ground staff then can tell them that there is not sufficient time to hand out vouchers etc. as boarding will begin shortly. However, if someone would pay expenses out of his own pocket and would later reclaim it, I do not see how GSM would get out of this if a two hour delay is proven.
Join Date: Mar 2007
Location: scotland
Posts: 93
Likes: 0
Received 0 Likes
on
0 Posts
but wasnt the 75 to be parked there until Jan with the 76 doing the SFB route for until it went to Santa Barbera in January?
EDIT
Jethro, just noticed the lease date on your site for the 76 to SB is from 3/12. Does that mean the SFB flights until Jan will be on the 738 then or will they pull the 75 out early?
EDIT
Jethro, just noticed the lease date on your site for the 76 to SB is from 3/12. Does that mean the SFB flights until Jan will be on the 738 then or will they pull the 75 out early?
Last edited by mm0wkj; 7th Dec 2007 at 14:16.
Join Date: Jan 2007
Location: Norwich
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
The 757 is currently in Lasham, because it was waiting on an engine been overhaulled, and whilst that was being done they leased the other one out! 
and so far haven't had it back!
CH was doing the GLA-BFS-BGR-SFB today, but went tech and crew went out of hours so all pax have been HOTAC in BFS until tommorrow.
Was going so well upto now!
and so far haven't had it back!CH was doing the GLA-BFS-BGR-SFB today, but went tech and crew went out of hours so all pax have been HOTAC in BFS until tommorrow.
Was going so well upto now!
Join Date: Jul 2007
Location: Ferguslie Park
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Groundrat & Aviance
Very interesting groundrat, not so long ago - 12th July 2007 in fact you seemed to be highly critical of aviance and their 'shoddy operation'. Now you seem to have changed your tune and recognise that aviance are actually quite good and that alba/globespan (same thing) are the villians. Alba/Globespan took great delight in going to the media earlier in the summer and blaming aviance for the problems at GSM, it fooled no-one, all the problems with globespan have been created by their own 'shoddy operation' - the one YOU worked for, until recently.
Join Date: Mar 2007
Location: scotland
Posts: 93
Likes: 0
Received 0 Likes
on
0 Posts
gavin360
GSM725 (from yesterday) is entoute now, expected Sanford (via Bangor) today at 1358 local.
That a/c will turn round and become GSM726 back to Glasgow tonight, arriving tomorrow morning. Dont have exact times yet.
Edit...GSM 726 due to depart SFB at 3AM Sunday morning. Arrive GLA late afternoon.
GSM725 (from yesterday) is entoute now, expected Sanford (via Bangor) today at 1358 local.
That a/c will turn round and become GSM726 back to Glasgow tonight, arriving tomorrow morning. Dont have exact times yet.
Edit...GSM 726 due to depart SFB at 3AM Sunday morning. Arrive GLA late afternoon.
Last edited by mm0wkj; 8th Dec 2007 at 20:17.
Join Date: Jul 2007
Location: Dublin
Posts: 237
Likes: 0
Received 0 Likes
on
0 Posts
It has been stated in local media in the west of Ireland that Knock airport have been in discussions with flyglobespan regarding the return of U.S services in spring/summer of 2008. the ceo stated that they would have to be gauranteed reliabilty of service from flyglobespan after last summers fiasco.
Both boston and New York were a big success from knock and I would be surprised if they didnt bring back the services.
Both boston and New York were a big success from knock and I would be surprised if they didnt bring back the services.