Royal Brunei Airlines
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Time On 777
True THRidle.
We hung in here for the 777 carrot, for with that we could turn a blind eye to rostering fiasco we face on a daily basis. We have a/c grounded due lack of crews.
Yet we have loads of 777 type rated (who didn't get put back on the 767 like most of us) who have not flown for over a year.
This culture of incompetence is tolerated by a Flight Training Manager who surrounds himself with inexperienced yes men.
Oh, and lets not forget the smarmy and unprincipled Boeing Fleet manager who would not pass the slackest Code Of Conduct tests of even a sweet shop, let alone that of an International Airline.
Well, lets see what comes out of todays meeting.
We hung in here for the 777 carrot, for with that we could turn a blind eye to rostering fiasco we face on a daily basis. We have a/c grounded due lack of crews.
Yet we have loads of 777 type rated (who didn't get put back on the 767 like most of us) who have not flown for over a year.
This culture of incompetence is tolerated by a Flight Training Manager who surrounds himself with inexperienced yes men.
Oh, and lets not forget the smarmy and unprincipled Boeing Fleet manager who would not pass the slackest Code Of Conduct tests of even a sweet shop, let alone that of an International Airline.
Well, lets see what comes out of todays meeting.
Join Date: Feb 2007
Location: Singapore
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Royal Brunei Airlines In Chaos
RBA's star ranking has dropped to 3 as per Skytrax and lower predicted.
Rumours abound in KUL.
RBA about to go into liquidation ( RBA's Big Announcement to come )
Air Asia to take over RBA Routes, but not debpts.
What has happened RBA?
Is there any truth in the above?
Concerned travelling public!
Rumours abound in KUL.
RBA about to go into liquidation ( RBA's Big Announcement to come )
Air Asia to take over RBA Routes, but not debpts.
What has happened RBA?
Is there any truth in the above?
Concerned travelling public!
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http://www.airlinequality.com/Forum/rba.htm
Confirms trend. A cynic would suggest the few 5-star postings are a little too enthusiastic.
Great shame. I was never enamoured by RBA's inflight or ground service (the latter downright arrogant - I can recall during check-in for a duty travel at BWN an Indian gent being treated to abuse bordering on racist).
Confirms trend. A cynic would suggest the few 5-star postings are a little too enthusiastic.
Great shame. I was never enamoured by RBA's inflight or ground service (the latter downright arrogant - I can recall during check-in for a duty travel at BWN an Indian gent being treated to abuse bordering on racist).
Join Date: Mar 2005
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Oh Dear, Oh Dear
PASSENGER APPEAL
The problems that are manifested in RBA’s poor passenger appeal are surely a lack of consideration for the people that the ‘front office’ staff gives to their customers. It is not acceptable to the average ‘Joe Blow’ to be given the brush off, as depicted by some in the comments made and contained in the Skytrax forum. With pax being carried from various points an airline that has direct competition from Low Cost Carriers MUST raise their game to at least the same standard and comparable, or sink in the quagmire of criticism and lost revenue. It is pointless to bask in past glories and is as much use as tits on a bull to anticipate and expect a flood of revenue by lowering fares without the high standards of service demanded by the travelling public... Therefore it is suggested that unless the staff are reminded, perhaps forcibly, that their task is to provide a decent service to fare paying pax they should shuffle off somewhere else or alternative employment.
CABIN DROSS
Looking once more at the comments made by punters regarding the glitches within the cabin and IFE that seem to be unattended to. It would appear that the aircraft turnaround times or layovers are inadequate to be able to sort these problems out. Where has the QA aspect of the operator disappeared too? This sort of, non safety related items, but important to the pax sitting on their buts for hours on end just invites criticism.
CREW FATIGUE
One would hope that the duty hour’s fiasco reported in this thread would be alleviated by the re-introduction of that crew who were sidelined due to the possible intro of the 777. This would help those 767 crews who were shouldering the burden. Let’s hope so anyway.
ENGINEERING
I hear that things are not good in the Engineering Department. When I was a resident of the land I knew that the standard of engineers returning to RBA from apprenticeships in UK were high. Management clear in objectives and moral high. What on earth has happened since those days, which were only a few years away?
Enough said, hope that these problems are dealt with but I suspect that laissez-faire will prevail.
Nkosi
The problems that are manifested in RBA’s poor passenger appeal are surely a lack of consideration for the people that the ‘front office’ staff gives to their customers. It is not acceptable to the average ‘Joe Blow’ to be given the brush off, as depicted by some in the comments made and contained in the Skytrax forum. With pax being carried from various points an airline that has direct competition from Low Cost Carriers MUST raise their game to at least the same standard and comparable, or sink in the quagmire of criticism and lost revenue. It is pointless to bask in past glories and is as much use as tits on a bull to anticipate and expect a flood of revenue by lowering fares without the high standards of service demanded by the travelling public... Therefore it is suggested that unless the staff are reminded, perhaps forcibly, that their task is to provide a decent service to fare paying pax they should shuffle off somewhere else or alternative employment.
CABIN DROSS
Looking once more at the comments made by punters regarding the glitches within the cabin and IFE that seem to be unattended to. It would appear that the aircraft turnaround times or layovers are inadequate to be able to sort these problems out. Where has the QA aspect of the operator disappeared too? This sort of, non safety related items, but important to the pax sitting on their buts for hours on end just invites criticism.
CREW FATIGUE
One would hope that the duty hour’s fiasco reported in this thread would be alleviated by the re-introduction of that crew who were sidelined due to the possible intro of the 777. This would help those 767 crews who were shouldering the burden. Let’s hope so anyway.
ENGINEERING
I hear that things are not good in the Engineering Department. When I was a resident of the land I knew that the standard of engineers returning to RBA from apprenticeships in UK were high. Management clear in objectives and moral high. What on earth has happened since those days, which were only a few years away?
Enough said, hope that these problems are dealt with but I suspect that laissez-faire will prevail.
Nkosi
After reading some of the passenger comments and hearing about the Brunei DCA withdrawing maintenance check approval it seems as though Royal Brunei has lost its way.
With Biman Bangladesh ordering a new fleet ahead of Royal Brunei the airline will look like a third world country airline with a high time 15 year old widebody fleet.
With Biman Bangladesh ordering a new fleet ahead of Royal Brunei the airline will look like a third world country airline with a high time 15 year old widebody fleet.
Join Date: Jun 2005
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"With Biman Bangladesh ordering a new fleet ahead of Royal Brunei the airline will look like a third world country airline with a high time 15 year old widebody fleet."
It already is a third rate airline in a third world country. It is all so sad.
It already is a third rate airline in a third world country. It is all so sad.
Join Date: Sep 2005
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All So Sad
Sadly all the latest posting are very much a matter of fact.
So many 3rd world countries have their own Airline, for example Bangladesh, and almost all operate them as an outstanding example of national pride.
Somehow RBA is going to have to pull through, after all its a major employer in Brunei, 2nd only to Shell.
So many 3rd world countries have their own Airline, for example Bangladesh, and almost all operate them as an outstanding example of national pride.
Somehow RBA is going to have to pull through, after all its a major employer in Brunei, 2nd only to Shell.
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Writings on the wall, they just can't read?
A 3rd world country, with a 3rd rate airline, run by 3rd rate managers and now they will come in last or perhaps never at all??
The problem is, they are just an employment agency for the locals, whom a great number don't want, nor are capable of giving their best!! All they want is to last until retirement and hope the government with give them a pension. Its all so sad
And who's to blame?? No one lah....
The problem is, they are just an employment agency for the locals, whom a great number don't want, nor are capable of giving their best!! All they want is to last until retirement and hope the government with give them a pension. Its all so sad
And who's to blame?? No one lah....
Join Date: Jun 2005
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Max Knight
Thread drift here but this was on another forum. Anyone care to comment?
"Max Knight - Royal Brunei
Anyone know the present whereabouts of Capt Max Knight, who recently left Royal Brunei?"
"Max Knight - Royal Brunei
Anyone know the present whereabouts of Capt Max Knight, who recently left Royal Brunei?"
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Some alluded to a big announcement concerning RBA's future. Did it happen? Or was it, like other much heralded initiatives or announcements, just so much b*ll from RBA?
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Max Knight has never been a captain with RBA. He has not completed his command course with RBA. He was only a senior first officer with RBA for a bit more than 3 years. He left without notice in January. Heard he is somewhere in Middle East (Bahrain) now. RBA is after him.
Last edited by beluga0703; 3rd Mar 2008 at 00:19.
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RBA Boeing Fleet Manager
"RBA is after him"
This wretched individual of a manager is well known for his indiscretion when it comes to dealing with staff, both past and present.
There are many who have "left without notice" usually with a great deal of justification after mistreatment by this manager.
This wretched individual of a manager is well known for his indiscretion when it comes to dealing with staff, both past and present.
There are many who have "left without notice" usually with a great deal of justification after mistreatment by this manager.
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Also do you think it appropriate for this forum to be used to track down a previous employee?
Shame on you RBA go through the regular legal channels!
What is wrong with this management what Tossers!
Shame on you RBA go through the regular legal channels!
What is wrong with this management what Tossers!
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Command decision
Max Knight might have been a SFO, but he made an excellent command decision by leaving without notice, and what will RBA do??? Nothing! because there is nothing this pathetic little flying club can do. It serves them right for all the crap it gives it's pilots, it's so nice for the boot to be on the other foot
Good luck to Max were ever he is
Good luck to Max were ever he is
Join Date: Sep 2005
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Any feedback from the supposed big meeting?
Any final news on the 777?
Shame its gone down hill so much, never thought that it would be so bad that even the locals have moved on.
Any final news on the 777?
Shame its gone down hill so much, never thought that it would be so bad that even the locals have moved on.
Join Date: Mar 2008
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Wannabee Worries
You blokes have got me a bit worried now. I have been looking at options for a family getaway BNE - LHR in August/Sept but from what you blokes seem to be saying I might have to be worried that RB could have serious financial/operating problems by them.
Wadda you think - go SI instead and give the Brunei 4 day tour a miss.
Any and all advice appreciated.
Wadda you think - go SI instead and give the Brunei 4 day tour a miss.
Any and all advice appreciated.
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If they offer you a seat, RBA will try and do the flight...... probably..... eventually. But, it might still be a good deal.
RBA won't go out of business for a long time yet - based on finances. Nor will they make money for a long time yet..... based on operating principles and management competence.
They might stumble upon a marketable product (which actually & currently exists) within 10 years. Unfortunately for them, it will have been exploited (like the gas). Look toward Kinabalu for tourism, elsewhere for transit.
RBA won't go out of business for a long time yet - based on finances. Nor will they make money for a long time yet..... based on operating principles and management competence.
They might stumble upon a marketable product (which actually & currently exists) within 10 years. Unfortunately for them, it will have been exploited (like the gas). Look toward Kinabalu for tourism, elsewhere for transit.
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Fly RBA?????
Bossman,, You may be offered the lowest price available to fly RBA, but trust me when I say, you will be flying on the lowest of low cost airlines.
The number of passengers they have let down over the years Im surprised anyone would fly with them, most people don't do it twice. Its an old fleet with loads of problems, run by an incompetent management that dont give a s*** if you or your family are stranded anywhere.
Its well worth paying a little extra for peace of mind, they really are crap!!
The number of passengers they have let down over the years Im surprised anyone would fly with them, most people don't do it twice. Its an old fleet with loads of problems, run by an incompetent management that dont give a s*** if you or your family are stranded anywhere.
Its well worth paying a little extra for peace of mind, they really are crap!!