Jet2 - 3

[rareair]

Locos and "great" service is a tricky combo

I completely agree in Europe. Conversely in the states some of the best service I've had was with G4 and F9.

[Seljuk22]

Jet2 vs Allegiant
Skyliner - aviation news & more

[easyflyer83]

Skipness, i disagree. You can slate EZY for several things, in my opinion, but cabin crew are consistently highly rated as opposed to several full service carriers which are spot on in so many way except many of the cabin crew.

That said, you get good and bad so I wouldn't like to clump a group of employee's together.

[DjerbaDevil]

Seljuk22:

Great picture! Solves the curious description of the livery description for G-LSAL in 'Jethros', "Basic Allegiant-Jet2 titles".

According to 'LIBHOMERADAR' G-LSAL flew her first JET2 flight from LBA to Bucharest yesterday and departed LBA at 1601hrs. There is no record to be found of the return flight, so it may still be there.....

If the comments from Jethros are correct then the leasing of G-LSAL officially started yesterday 14 March 2011 and, taking the curious livery into account, it would be reasonable to assume that a very short lease has been agreed......

[LBIA]

The Jet2 leased B757, G-LSAL is currently sat on stand 22 in the Fog at LBA.

She was ferried from Lasham to Leeds arriving at 16:48 yesterday afternoon as LS31E.

[DjerbaDevil]

Well they got the flight number right and probably the departure time. Here's the link if anyone is interested........

libhomeradar - easy collect aircraft information - Details for the selected database entry

[Kestrel_Stu]

Not a good accolade for Jet2 in 2010:

Telegraph - Jet2.com named Britain's least punctual major airline

[dwshimoda]

Dig into the detail and analysis is for less than 10,000 Jet2.com flights, and not a single one out of Leeds - the biggest base!

How can that be an objective survey?

[Skipness One Echo]

Skipness, i disagree. You can slate EZY for several things, in my opinion, but cabin crew are consistently highly rated as opposed to several full service carriers which are spot on in so many way except many of the cabin crew.

I apologise, I have used EZY many times and have not anything but praise for everything except the boarding scrum. I have no complaints with EZY or the loco model. I get what I pay for.

[itsonthebox]

Dwshimoda...add in LBA their main base and it would be worse..all the tech a/c get dumped there for the ginger beers to fix...I know the OTP out of LBA and it's pants...nearly as good as FCO.....Time for the Meekon to put a rocket up the GM of G'Ops @rse me thinks

[righthandrule]

Dwshimoda...add in LBA their main base and it would be worse..all the tech a/c get dumped there for the ginger beers to fix...I know the OTP out of LBA and it's pants...nearly as good as FCO.....Time for the Meekon to put a rocket up the GM of G'Ops @rse me thinks

It's not quite like that, aircraft are based at specific airports based on their performance, LJ and LK at Blackpool for example. Not because they are "tech" - "Ohh LU is going to be tech tomorrow - lets ship in into LBA!." Come on, you do not even know if an aircraft will have a tech fault until the last minute. I would like to see the results for the entire network, as only 40% of Jet2's operations have actually been included in this survey.

The ground handling delays OTP for summer 2010 was 96.4%, so clearly the issue lies elsewhere. Typically, the vast majority of delays are attributed to ATC slots, for example in summer the LBA-LCA service nearly always went about 45 minutes late, due to ATC congestion. From an airlines point of view, very little can be done about that. Manchester certainly is the dog in the route network when it comes to OTP, it is frustrating when a flight boards on time but due to ramp congestion and a handful of aircraft in line waiting to go, an on time boarding turns into a 30 minute delay.

One thing that I find is our main challenge is the turnaround times back at the UK bases. Typically 55mins-1 hour for a 757 and 30-40 minutes for a 737. This can nearly always be achieved down route when the crew stay on the aircraft but as crew change over back in the UK these turnarounds are often pushed. It is very hard to disembark a full 757, have a crew change and put another 220 passengers on within an hour - especially if the aircraft is on an airbridge or requiring busses.

Another thing to take into consideration is the profile of the routes Jet2 fly into, typically larger airports on peak days of the week. Block times is also something that I think could be worked on, why can Ryanair justify having a flying time of 2h45 mins on LBA-PMI when Jet2 has a time of 2h35 mins - with Ryanairs -800's getting there a bit faster than our -300's? An extra 20 minutes on a return rotation is a LOT of leeway. It will be interesting to see how this summer goes.

[TSR2]

Blimey .... OTP seems to have gone completely down the drain in 2010.

[dwshimoda]

Righthandrule,

A great post. Perhaps Jet2 are partly being hit because they fly to "real" flight times, as opposed to building a bit of fat into each flight time?

Also, one thing to bear in mind is the number of flights that depart late due to to PAX not arriving at the gate on time / bags needing off loading. Whilst this applies to all airlines, some of the routes (eg TLV) attract greater incidents of this.

One of the problems at Manchester (as well as ramp congestion) is the use of the second runway - there are times when it is closed and the queue for departures and arrivals is ridiculous.

As for itsonthebox's

all the tech a/c get dumped there for the ginger beers to fix

That's a load of bollox and insulting.

[itsonthebox]

So its bollix and insulting eh?

So Jet2 never ever swap tails down route in AGP or TFS and bring them back to LBA to fix at the weekends

Ask the Station Manager at LBA and he will tell you how many tail swaps and delays he has to take on the chin and how it hits his OTP bonus .

Righthandrule...Am glad you said 300 and 800...As you know Ops are not allowed to call the 800 the NG in case it insults the poor old Classic 300 fleet.

As for ATC delays...why then are RYR and EZY Ops better at dealing with these than Jet2 Ops ?

[righthandrule]

So Jet2 never ever swap tails down route in AGP or TFS and bring them back to LBA to fix at the weekends

Ask the Station Manager at LBA and he will tell you how many tail swaps and delays he has to take on the chin and how it hits his OTP bonus .

Yes, of course that happens, but this happens at EVERY airline! If an aircraft is due planned maintenance then it will of course be swapped around at some point to make its way to LBA - afterall LBA is Jet2's main engineering base! This is very different to "dumping the tech aircraft at LBA" Please do explain why this has an impact on OTP? You mention TFS and AGP, well yes they are typically the places where aircraft are swapped when required - for future reference, this does not impact on OTP as aircraft are swapped here because the says and times of operation are the same time, i.e. LBA-TFS and MAN-TFS arrive at the same time on the days when aircraft are swapped. But again this only happens on a very very occasional basis, if I can count on one hand how many times this happened last summer.

And to your last point, I really don't need to ask the Station Manager

As for ATC delays...why then are RYR and EZY Ops better at dealing with these than Jet2 Ops

No, but lets put it this way - if you fly into Luton over Heathrow you would expect far less ATC slot delays, the same applies to TSF over VCE, NRN over DUS, GRO over BCN, MPL over TLS .... you get the idea?

Bonus !!!!!!

It seems everyone is on a bonus in Jet2 but the pilots

even the cabin crew get a bonus for not going sick

Trust me, a first officers wage is more than double the station manager, ground operations is very poorly paid and as an incentive, part of the bonus does include OTP related to the ground operations department. Similarly to the crew, who are paid peanuts to flight deck, there needs to be some incentive or else the job does not get done. Or putting it the other way, if the job is not done as well as PM wants, then he can take money off you. You wouldn't be best pleased if you took an extra half tonne of fuel to ACE, and had £200 taken out of your pocket. It works both ways... so it may say "bonus" to you, but trust me, it reality its not!

[paully]

Jet 2 Gibraltar

Just been watching the Gibraltar Govt spokesman talking about new airlines starting routes there, it was the occasion of the inauguaral EZY flight from Liverpool, and he stated that they were talking to other UK Airlines in paticular looking at services from Leeds/Bfd, Newcastle and Edinburgh to the Rock.....Must be Jet2 they are targetting. Brand new mega terminal opening there in May/June time and they are offering good rates to attract new business....

Might be a new 733 route???

[compton3bravo]

Gibraltar route?

I would be a bit wary about the May/June opening of the new terminal Paully. I was at Gib on Sunday evening and looking at the new terminal I would humbly suggest more like September to me.
As for Jet2 they operate Boeing 733s and 757s so probably not the right type of aircraft for Gib operations but I am no pilot - Captains only landings. BA, Monarch and easyJet all use the A319/320 and easy refused to operate the B737-700 into Gib. Monarch did use the B757 some years ago and had two major incidents so it will be interesting what Jet2 would operate.
Shall we say landing at Gib is ''interesting''.

[INKJET]

Gib can be interesting

BA used to use the the 734 to GIB until ops switched to LHR from LGW 18 months or so back, with Southerly winds over the rock you can get a vortex at the North end giving a tailwind on either end! of GIB which of course is where the runway is, the go around can be complex due to Spanish airspace 150m North of the runway!!

Having said all that it's great fun! at least until you divert to AGP

[paully]

Re Gib

Know what you mean, its like landing on the deck of an aircraft carrier,when we had them , anyway going in there tomorrow again so will be fun ...

Obviously something in the wind as the Gib Transport Minister made this claim on the rock yesterday so they are trying to entice Jet2 there, whether they succeed is of course a hard headed business decision and would have to be right for Jet2..

[compton3bravo]

Gibraltar service

Personally I would have thought a Glasgow or Edinburgh three times weekly would be a good idea as there are an awful lot of Scots down here and they all have to use Malaga which is up to an hours drive from near the bottom of Spain if you pardon the expression!