Thomas Cook
Try www.gatwickairport.com
and click on 'Flight Information' and then 'Scheduled Flight Information' or 'Destinations and Airlines'.
Only lists scheduled rather than charter. Further, you'll need to first get a list of all routes served from LGW and then check timetables from LGW for inidividual routes.
Bit of a fiddle, but may give you the info that you want.
and click on 'Flight Information' and then 'Scheduled Flight Information' or 'Destinations and Airlines'.
Only lists scheduled rather than charter. Further, you'll need to first get a list of all routes served from LGW and then check timetables from LGW for inidividual routes.
Bit of a fiddle, but may give you the info that you want.
Join Date: Mar 2004
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All, not only Thomas Cook:
[URL="http://www.gatwickairport.com/portal/page/Gatwick%5EGeneral%5EFlight+information%5EFlight+timetables%5 ECharter+flight+timetable/"[/URL]
[URL="http://www.gatwickairport.com/portal/page/Gatwick%5EGeneral%5EFlight+information%5EFlight+timetables%5 ECharter+flight+timetable/"[/URL]
Join Date: Apr 2008
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TCX24L 1 May
Can anyone tell me which plane will be used for TCX24L YVR to MAN 1 May?
Also what will be its previous flight into MAN so that I can check whether it will be on time.
Also what will be its previous flight into MAN so that I can check whether it will be on time.
Join Date: Oct 2008
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The aircraft that operates from Vancouver on 1st May, today departs for Las vegas, then back to Manchester.
Tomorrow it will do a return to Sanford.
and then off to Vancouver on Friday morning.
That's the plan anyway but anything can happen really!!!
Tomorrow it will do a return to Sanford.
and then off to Vancouver on Friday morning.
That's the plan anyway but anything can happen really!!!
Just so that you are aware, & forgive me if you are, should the aircraft be delayed, check in is normally still on scheduled time. This gives you more time for shopping
Join Date: Aug 2007
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Booked to fly to Gran Canaria from Newcastle on May 11th.
At time of booking the flight departs at 9:30am, but collected tickets (as booked via agent) and flight now departs 10:20am.
Coming back its 1hr later also.
Strange one as no one from Thomas Cook told me this - just noticed when checking tickets. Not really good for them to check times around without tellin folk (but yeah I know its only 1hr)
At time of booking the flight departs at 9:30am, but collected tickets (as booked via agent) and flight now departs 10:20am.
Coming back its 1hr later also.
Strange one as no one from Thomas Cook told me this - just noticed when checking tickets. Not really good for them to check times around without tellin folk (but yeah I know its only 1hr)
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Thomas Cook are telling you by issuing you with your ticket showing the correct time.
If they told you the old time of 09.30hrs then they wouldn't be telling you.
But they have.
No argument or point to the statement really.
If they told you the old time of 09.30hrs then they wouldn't be telling you.
But they have.
No argument or point to the statement really.
The IT industry has always done this, not just by an hour but switching morning to afternoon departures, etc. One I dealt with had been sold as an 09.30 departure, 2 weeks before departure it was changed to 05.30, with check-in still "minimum 2 hours before", so 03.30. And then they said it was not a night departure. Of course, as you can imagine at 03.30 there was a planeful of passengers in the terminal waiting for the check-in staff, who had still not turned up yet to open up.
Join Date: May 2007
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Does it not state, either in the back of the brochure, or on the holiday invoice, that you should check your tickets as these will give confirmed timings.
Is there not a note esp in the brochures that as holidays are planned so far in advance, the timings are only provision, and draws to the fact that tickets will have the final accurate times. Same regarding terminals at the larger airports I think. If it was a large time change, from day to night flight or over 12 hours potentially, then they may offer some sort of compensation, and will draw your attention to this.
Is there not a note esp in the brochures that as holidays are planned so far in advance, the timings are only provision, and draws to the fact that tickets will have the final accurate times. Same regarding terminals at the larger airports I think. If it was a large time change, from day to night flight or over 12 hours potentially, then they may offer some sort of compensation, and will draw your attention to this.
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The travel industry really are their own worst enemy at times in my opinion.
Last year some friends booked a Thomas Cook holiday at a Thomas Cook shop flying with Thomas Cook Airlines. At no stage of the booking or ticketting process did anyone point out to them that their baggage allowance was just 15Kg until they checked-in for the flight. Consequently they faced an unexpected charge for excess baggage of £40 for one bag and £20 for the other.
I am sure that the tickets would have stated 15Kg allowance but on all previous TC holidays had been 20Kg and it never occured to them it would be any different.
Also last year I booked flight-only to Paphos. Two weeks prior to departure I was advised by letter that the flight departure time had been changed from 8am to 1pm 'for commercial reasons'. Inconvenient yes, but no problem really. Arriving at check-in at 10am we were surprised to find in excess of two dozen angry passengers who had been at check-in since 5.30am. They had never been advised of the timing change by either their travel agent or the Tour Operator which by the way also owned the airline (NOT Thomas Cook). By the way,the flight eventually departed at 4.30pm and no-one was provided with any refreshments.
So what are travel agents actually be responsible for, as they seem to have a standard get-out clause of 'You are responsible for checking that all details on this booking are correct'. I personally believe it should be the travel agents responsibility to ensure that the tickets conform to the passengers requirements as advised at the time of booking, and the agent should re-confirm with the passenger on ticket collection such important information as check-in time, flight departure time and hold/hand baggage allowance.
Last year some friends booked a Thomas Cook holiday at a Thomas Cook shop flying with Thomas Cook Airlines. At no stage of the booking or ticketting process did anyone point out to them that their baggage allowance was just 15Kg until they checked-in for the flight. Consequently they faced an unexpected charge for excess baggage of £40 for one bag and £20 for the other.
I am sure that the tickets would have stated 15Kg allowance but on all previous TC holidays had been 20Kg and it never occured to them it would be any different.
Also last year I booked flight-only to Paphos. Two weeks prior to departure I was advised by letter that the flight departure time had been changed from 8am to 1pm 'for commercial reasons'. Inconvenient yes, but no problem really. Arriving at check-in at 10am we were surprised to find in excess of two dozen angry passengers who had been at check-in since 5.30am. They had never been advised of the timing change by either their travel agent or the Tour Operator which by the way also owned the airline (NOT Thomas Cook). By the way,the flight eventually departed at 4.30pm and no-one was provided with any refreshments.
So what are travel agents actually be responsible for, as they seem to have a standard get-out clause of 'You are responsible for checking that all details on this booking are correct'. I personally believe it should be the travel agents responsibility to ensure that the tickets conform to the passengers requirements as advised at the time of booking, and the agent should re-confirm with the passenger on ticket collection such important information as check-in time, flight departure time and hold/hand baggage allowance.
Had similar troubles recently. Original booking and tickets all showed a departure time of 10:00 but this had changed to 11:30 and we didn't know until we got to the airport. After checking in, I went off to the TC ticket desk to check the return times and these had also changed. The new times that they gave me for the return flight didn't make sense as it would have meant doing Sharm-Gatwick in 3 hours 40 minutes after taking the time differences into account. I asked them to check again, and they eventually got the right times, which saved us hanging around Sharm airport for another two hours longer than necessary. About half the passengers turned up two hours too early and were fuming. A total shambles.
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Could anyone provide a break down of what TCX aircraft will be based at each airport in the UK this Summer? I'm specifically interested in BHX as to weather the A320 that is there now will be there in July. Could anyone confirm that TCX's BHX-TFS 19.35 flight on 10th July is a 752?
Thanks very much in advance
SAM-EMA
Thanks very much in advance
SAM-EMA
Join Date: Dec 2004
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All BHX flights are 752 (3 based) apart from the TCX459K/L BHX-DLM on Mondays which is an A320 and the TCX925K/L BHX-MAH on Saturdays which is an A321. There's also an extra DLM on Fridays 31/7-14/8 that is an A320. YYZ operated by the 187 seater 752's.
TCX 409 should be 752 for you!
Mark
TCX 409 should be 752 for you!
Mark
Join Date: Jan 2007
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Belfast - 1x A320
Birmingham - 3x B752
Bristol - 2x A320
Cardiff - 1x A321
East Midlands - 2x A320
London Gatwick - 3x A320 (3rd not due until 05 Jun 09), 1x A321, 2x B752, 2x B753, 3x A332, 1x A333
Manchester - 2x A320, 2x A321, 4x B752, 2x B763, 3x A332
Glasgow - 4x B752, 1x A332
Leeds Bradford - 1x A320
London Stansted - 1x A320
Newcastle - 3x B752
Birmingham - 3x B752
Bristol - 2x A320
Cardiff - 1x A321
East Midlands - 2x A320
London Gatwick - 3x A320 (3rd not due until 05 Jun 09), 1x A321, 2x B752, 2x B753, 3x A332, 1x A333
Manchester - 2x A320, 2x A321, 4x B752, 2x B763, 3x A332
Glasgow - 4x B752, 1x A332
Leeds Bradford - 1x A320
London Stansted - 1x A320
Newcastle - 3x B752
Join Date: Aug 2007
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To add to my previous post -
The 1hr difference doesnt really change that much for me - but I have booked car parking at the airport, car hire when I arrive, etc. which has had to change.
Also, I paid extra to fly Thomas Cook due to the early flight time - i could have paid less (alot less!!!) and flew Thomson in the afternoon - perhaps I should have gone for this option. However, I have flew Thomas Cook 3 times last summer and had no problems with them.
When i booked the flights, only 4 weeks ago, I booked 9:30 so this change has only happened in the past few weeks - if it was months and months in advance i'd understand.
Never mind - least I get an extra 1hr in bed!
The 1hr difference doesnt really change that much for me - but I have booked car parking at the airport, car hire when I arrive, etc. which has had to change.
Also, I paid extra to fly Thomas Cook due to the early flight time - i could have paid less (alot less!!!) and flew Thomson in the afternoon - perhaps I should have gone for this option. However, I have flew Thomas Cook 3 times last summer and had no problems with them.
When i booked the flights, only 4 weeks ago, I booked 9:30 so this change has only happened in the past few weeks - if it was months and months in advance i'd understand.
Never mind - least I get an extra 1hr in bed!