Manchester - 3
Join Date: Mar 2005
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A year ago Flybe announced Manchester would be 'a new low cost base', and put on sale flights to Exeter and Belfast. In a press release it stated that it would be launching six new routes over two years from Manchester. Since then the only new route has been Norwich, and there seems to be no new routes this winter. Does that mean they intend to start five new routes next summer? If so has anyone any ideas what they will be??
Join Date: Jan 2004
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Manchester Terminal 2.
Having flown through Manchester numerous times over the last 25 years I have just experienced the worst trip ever. Monday 4th September, check in at T2 for the Excel airways flight to Dalaman at 10.30am. Gates 212-216 in use. Downstairs to mingle with arrivals passengers whilst queuing for 1hr 30mins to check in. Clear check in, straight to gate 30 and straight on to bus to plane, B747-300, Air Atlanta. No time to go to duty free. Arrive Dalaman and out of airport with no hassle in 40 mins.
Monday 11th September, check in for return flight. No hassle, bags weighed and security checks done within 40 mins. Arrive Manchester and join long queue to clear passport control in T2. Our queue of 300 to 400 passengers inter mingles with another queue from another aircraft. Terminal air con is off so the place is like a steam room with very irate passengers. Clear passport control in just over an hour. Now I know times have changed and security checks are very necessary, but 3 people checking passports for 500+ passengers at 10pm? I dread to think what it would have been like if it had been a busy time of day. And Manchester wants more flights!!
Monday 11th September, check in for return flight. No hassle, bags weighed and security checks done within 40 mins. Arrive Manchester and join long queue to clear passport control in T2. Our queue of 300 to 400 passengers inter mingles with another queue from another aircraft. Terminal air con is off so the place is like a steam room with very irate passengers. Clear passport control in just over an hour. Now I know times have changed and security checks are very necessary, but 3 people checking passports for 500+ passengers at 10pm? I dread to think what it would have been like if it had been a busy time of day. And Manchester wants more flights!!
Yup same in T1. queued 1 hour to check in & then 1 hour for security last week. Meaning out of security straight on board aircraft. So no time whatsoever to use airside shops. That being the case, why don't they just close them & make the security area bigger & better ?.
In other words make an efficient hassle free airport, rather than a shopping centre you can't use. I am also cancelling my contract to use the executive lounges as it is no longer possible to use them due time constraints. Don't say arrive earlier, because I arrived before the check in even opened.
The return from Hamburg = 10 minute check in queue & ZERO minute queue for security.
In other words make an efficient hassle free airport, rather than a shopping centre you can't use. I am also cancelling my contract to use the executive lounges as it is no longer possible to use them due time constraints. Don't say arrive earlier, because I arrived before the check in even opened.
The return from Hamburg = 10 minute check in queue & ZERO minute queue for security.
Last edited by Mr A Tis; 12th Sep 2006 at 23:16. Reason: spelling
Pilot of the Airwaves
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I've also posted this comment in SLF, having had the misfortune to transit Manchester today;
More stupidity from security at Manchester today.
The bars in Terminal 1 are short of draught beer supplies, infact the Voyageurs bar only has draught Grolsch available........the reason:
Security are refusing them deliveries of barrels, until they have all been tasted.....I kid ye not!!!!
The loonatics really have taken over the asylum!!!
More stupidity from security at Manchester today.
The bars in Terminal 1 are short of draught beer supplies, infact the Voyageurs bar only has draught Grolsch available........the reason:
Security are refusing them deliveries of barrels, until they have all been tasted.....I kid ye not!!!!
The loonatics really have taken over the asylum!!!
hmmmm, I see what you mean,as the barrells are not going on board any aircraft, the point is ???
Liverpool looks like being a better less hassle bet these days.
I expect Aug/sept pax numbers will be down. I for one won't be spending 2-3 hours messing around for a 45 minute flight.
Liverpool looks like being a better less hassle bet these days.
I expect Aug/sept pax numbers will be down. I for one won't be spending 2-3 hours messing around for a 45 minute flight.
Join Date: Mar 2001
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[QUOTE=IB4138;2845186]
Security are refusing them deliveries of barrels, until they have all been tasted.....I kid ye not!!!!
QUOTE]
I wonder if they need a volunteer
Security are refusing them deliveries of barrels, until they have all been tasted.....I kid ye not!!!!
QUOTE]
I wonder if they need a volunteer
Join Date: Jan 2004
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Most of the draught beer at MAN tastes like it ought to be blown up anyway. When I'm in the bar (only on payday obviously, at those prices) I always drink bottled beer.
Most of the "cellars" are so far from the pumps that the beer has gone off long before it hits the glass.
Most of the "cellars" are so far from the pumps that the beer has gone off long before it hits the glass.
Join Date: Sep 2006
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Manchester airport pax numbers fall by over 60,000
Passenger numbers at Manchester Airport fell by over 60,000 last month after, the terror alert caused a string of flights to be cancelled.
The airport handled 62,000 fewer passengers in August compared with the same month last year - down from 2.53m to 2.47m, a drop of 2.4 percent. Charter traffic slid 6 percent, which was anticipated.
The overall decline was put down to slower-than-forecast growth on domestic and some scheduled international routes. It followed the cancellation of 26 flights during the terrorist alert in the second week of the month, mostly on routes to London but also on services to European cities such as Amsterdam, Luxembourg and Hanover.
A spokesman said the underlying outlook still showed growth of around 1.5 percent for the year as a whole, albeit slightly down on initial forecasts.
The airport handled 62,000 fewer passengers in August compared with the same month last year - down from 2.53m to 2.47m, a drop of 2.4 percent. Charter traffic slid 6 percent, which was anticipated.
The overall decline was put down to slower-than-forecast growth on domestic and some scheduled international routes. It followed the cancellation of 26 flights during the terrorist alert in the second week of the month, mostly on routes to London but also on services to European cities such as Amsterdam, Luxembourg and Hanover.
A spokesman said the underlying outlook still showed growth of around 1.5 percent for the year as a whole, albeit slightly down on initial forecasts.
Join Date: May 2002
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How does he do it?
Oh dear, down on pax, down on spending,down on maintenence,down on shop revenue,down on spending on infrastructure. Up on queues, up on litter, up on smelly toilets, up on airlines shelving services!! One wonders why?
Will Chief Exec suffer?---- Naw! Pity that, for it's time for a change.
How about the Local Councils putting money INTO the infrastruture of the Airport, instead of ALWAYS taking a cut?
One good thing though, beautiful Fauna and Flora growing on the ramp up to T1. It would soon be a butterfly hunters paradise if winter weren't around the corner. Third rate or what?
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What is happening at Manchester. Flew in from Eire about a week ago.
Flew out from Terminal 3, returned and parked on remote stand 70 something !! Parked next to a Kuwaiti A300 near as damn it in the long stay car park of TERMINAL 2 !! Actually remarked to the crew that if We parked a further 50 yards I could get in the car park !
Following a lengthy bus ride around the apron back to Terminal 3 We then arrived at the baggage carousel in Terminal 3 !!.
Flight from Southern Ireland 50 mins (excellent BMI Baby) , wait for baggage 1 Hr 10 diabolical ( ground services).
Can't wait for my next scheduled flight from Manchester in 4 weeks !!!!!!
Flew out from Terminal 3, returned and parked on remote stand 70 something !! Parked next to a Kuwaiti A300 near as damn it in the long stay car park of TERMINAL 2 !! Actually remarked to the crew that if We parked a further 50 yards I could get in the car park !
Following a lengthy bus ride around the apron back to Terminal 3 We then arrived at the baggage carousel in Terminal 3 !!.
Flight from Southern Ireland 50 mins (excellent BMI Baby) , wait for baggage 1 Hr 10 diabolical ( ground services).
Can't wait for my next scheduled flight from Manchester in 4 weeks !!!!!!
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Rufus I think a little letter to MAPLC and one to bmibaby maybe in order. One to the airport to complain about the lack of actual stands, the other to complain about baggage handling.
Join Date: Sep 2002
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At last - after a very long wait - some great news for MAN (which appears to have escaped this thread so far). THOMSONFLY has announced that it will base two additional Boeing 737's at MAN from Summer 2007 as part of a programme which will massively enhance the company's scheduled presence at the airport. Eleven new scheduled routes have been announced for Summer including SZG which actually launches this Winter alongside RAK. The other ten destinations are VCE (dropped by Jet2 and BA for Summer 06 leaving no competing service), NAP (dropped by Monarch in 06), DBV (dropped by GB Airways), FAO, TFS, LPA, ACE, CFU, PFO and MIN. Thomsonfly already offer scheduled services ex-MAN to other mainstream Spanish gateways. The company expects to be MAN's largest carrier following the introduction of the new services. Key details of this news are reported in the new edition of 'Travel Trade Gazette'.
On a rather smaller scale, new carrier FlyGibraltar intends to serve GIB-MAN amongst a number of new routes ex-GIB using B733's believed to be sourced from Astraeus.
On a rather smaller scale, new carrier FlyGibraltar intends to serve GIB-MAN amongst a number of new routes ex-GIB using B733's believed to be sourced from Astraeus.
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As an ex baggage handler at MAN i can safley say i was worked to the bone for 5 pound crap an hr....The graft is hard,,,and the lads do it....but as long as ground service companys are so tight, in not apointing people who care, passengers will always suffer in picking up their luggage at the carosel, i loved my job but was made to feel so undermined it was untrue!!
Lady Lexxington
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Rapid I can believe it, but if enough passengers complain it might get more staff hired. Sure as heck the hndling agencies aren't going to do it off their own back. If people don't complain, nothing is ever going to get done.
Wouldn't bother wasting a stamp writing to MA Plc. Still waiting for a reply to a letter I sent in December 2004 ! after a particularly very bad MAN experience
It is very sad to see the infrastructure crumbling around the place. Poor reliability walkways/lifts, inadequate security areas, inadequate baggage system, inadequate signage, inadequate queue management.
Used to be my favourite airport, now only Heathrow & Newquay rank as worse in my book.
after a particularly very bad MAN experience It is very sad to see the infrastructure crumbling around the place. Poor reliability walkways/lifts, inadequate security areas, inadequate baggage system, inadequate signage, inadequate queue management.
Used to be my favourite airport, now only Heathrow & Newquay rank as worse in my book.
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It is very sad to hear of people's poor pay and conditions. The simple economics are:
Once upon a time when baggage and catering handling was in-house, due to the strength of the unions the staff had good terms and conditions. Perhaps due to the unions over-exerting their power, the company set out to break them and introduced multiple ground handlers.
While these new companies claimed to compete on quality, the airlines were mainly interested in price, so the handlers competed on price alone, and the best ways to cut costs so they can cut their prices are to reduce wages and to run old equipment.
With the EU Ground Handling Directive allowing unlimited handling companies on site, there are more and more sub-contractors with older and older equipment and lower and lower wages. Result: clutter on the apron and under-staffing.
At the same time, the local jobs market has picked up (Wythenshawe call centres, Trafford Centre etc) so there isn't the pool of unemployed people any more for employers to fish in.
Multiply this scenario across car parking, retail, cleaners, check-in staff, catering loading, security etc. and you get employee dissatisfaction, short-staffing, regular staff turnover (losing skills and experience), which leads to poor customer service and now a reduction in passenger numbers for the first time ever in MA's history barring the period after the Gulf War in 1991, and the year or so after 9/11.
The only organisation that makes any money out of Manchester Airport is MA PLC. Any profit the service providers make out of being at the airport goes back to MA in concession fees, extortionate rents, expensive staff car park permits etc.
MA is now talking about limiting the number of ground handlers at MA by running a license system. So now the handlers will have to pay even more to operate there.
My view is that MA should reduce its charges/rents/concession fees to allow service providers to pay a decent wage to retain their staff at least for the full season, and to treat them well. MA would still make a profit. Customer service would improve and passenger numbers might go up again. I know people have mooted this in the past to MA management but of course they know best, so they ignored the idea. Do they still know best? Well, with leftie pie-eating councillors at the top of the tree, the GCX and chairman are laughing because no-one above them is capable of understanding how bad they really are at running a competitive business in a global marketplace in the 21st century.
Once upon a time when baggage and catering handling was in-house, due to the strength of the unions the staff had good terms and conditions. Perhaps due to the unions over-exerting their power, the company set out to break them and introduced multiple ground handlers.
While these new companies claimed to compete on quality, the airlines were mainly interested in price, so the handlers competed on price alone, and the best ways to cut costs so they can cut their prices are to reduce wages and to run old equipment.
With the EU Ground Handling Directive allowing unlimited handling companies on site, there are more and more sub-contractors with older and older equipment and lower and lower wages. Result: clutter on the apron and under-staffing.
At the same time, the local jobs market has picked up (Wythenshawe call centres, Trafford Centre etc) so there isn't the pool of unemployed people any more for employers to fish in.
Multiply this scenario across car parking, retail, cleaners, check-in staff, catering loading, security etc. and you get employee dissatisfaction, short-staffing, regular staff turnover (losing skills and experience), which leads to poor customer service and now a reduction in passenger numbers for the first time ever in MA's history barring the period after the Gulf War in 1991, and the year or so after 9/11.
The only organisation that makes any money out of Manchester Airport is MA PLC. Any profit the service providers make out of being at the airport goes back to MA in concession fees, extortionate rents, expensive staff car park permits etc.
MA is now talking about limiting the number of ground handlers at MA by running a license system. So now the handlers will have to pay even more to operate there.
My view is that MA should reduce its charges/rents/concession fees to allow service providers to pay a decent wage to retain their staff at least for the full season, and to treat them well. MA would still make a profit. Customer service would improve and passenger numbers might go up again. I know people have mooted this in the past to MA management but of course they know best, so they ignored the idea. Do they still know best? Well, with leftie pie-eating councillors at the top of the tree, the GCX and chairman are laughing because no-one above them is capable of understanding how bad they really are at running a competitive business in a global marketplace in the 21st century.
Join Date: Mar 2005
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Published today on bmi website
'bmi regional, Manchester's most punctual scheduled airline will be increasing the number of flights to its Scottish destinations this autumn.
From 29 October, bmi regional services between Manchester and Aberdeen will be boosted from four to six flights daily, introducing a new early morning and afternoon flight. Meanwhile, services between Manchester and Glasgow will be increased from four to five every weekday with the introduction of a new lunchtime flight.
The service improvements are in direct response to an increasing demand in business related traffic. The announcement today also follows the July announcement that bmi regional services between Manchester and Edinburgh were being increased from five to six per day, from September.
bmi regional managing director, Stewart Adams said:
“Our regional network continues to go from strength to strength. Not only are we the most punctual scheduled airline flying from Manchester, we are also the only regional airline to offer an all jet aircraft service. None of our competitors can match us in terms of flight frequencies to Scotland and the level of in-flight service offered.”
All bmi regional flights offer the speed and comfort of an all-jet aircraft service, a separate business and economy class seating on board and continues to offer complimentary in-flight refreshments. The airline is also renowned for excellent in-flight service and frequent flyer benefits. Convenient schedules across domestic and international routes from key regional airports allow connections to the wider bmi network and onwards across the globe with Star Alliance partners.
Business lounge facilities and range of check-in options on the ground, including online or self-service check-in ensure a speedy transition through the airport.
Speed on the ground is matched by speed in the air. bmi regional is also recognised as the best airline for punctuality in Manchester and in the UK overall according to published CAA statistics'
'bmi regional, Manchester's most punctual scheduled airline will be increasing the number of flights to its Scottish destinations this autumn.
From 29 October, bmi regional services between Manchester and Aberdeen will be boosted from four to six flights daily, introducing a new early morning and afternoon flight. Meanwhile, services between Manchester and Glasgow will be increased from four to five every weekday with the introduction of a new lunchtime flight.
The service improvements are in direct response to an increasing demand in business related traffic. The announcement today also follows the July announcement that bmi regional services between Manchester and Edinburgh were being increased from five to six per day, from September.
bmi regional managing director, Stewart Adams said:
“Our regional network continues to go from strength to strength. Not only are we the most punctual scheduled airline flying from Manchester, we are also the only regional airline to offer an all jet aircraft service. None of our competitors can match us in terms of flight frequencies to Scotland and the level of in-flight service offered.”
All bmi regional flights offer the speed and comfort of an all-jet aircraft service, a separate business and economy class seating on board and continues to offer complimentary in-flight refreshments. The airline is also renowned for excellent in-flight service and frequent flyer benefits. Convenient schedules across domestic and international routes from key regional airports allow connections to the wider bmi network and onwards across the globe with Star Alliance partners.
Business lounge facilities and range of check-in options on the ground, including online or self-service check-in ensure a speedy transition through the airport.
Speed on the ground is matched by speed in the air. bmi regional is also recognised as the best airline for punctuality in Manchester and in the UK overall according to published CAA statistics'
Join Date: Mar 2004
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What is happening at Manchester. Flew in from Eire about a week ago.
Flew out from Terminal 3, returned and parked on remote stand 70 something !! Parked next to a Kuwaiti A300 near as damn it in the long stay car park of TERMINAL 2 !! Actually remarked to the crew that if We parked a further 50 yards I could get in the car park !
Following a lengthy bus ride around the apron back to Terminal 3 We then arrived at the baggage carousel in Terminal 3 !!.
Flew out from Terminal 3, returned and parked on remote stand 70 something !! Parked next to a Kuwaiti A300 near as damn it in the long stay car park of TERMINAL 2 !! Actually remarked to the crew that if We parked a further 50 yards I could get in the car park !
Following a lengthy bus ride around the apron back to Terminal 3 We then arrived at the baggage carousel in Terminal 3 !!.
d off pax to the terminal. it didnt help that the coaches also missed us out and seen to the Air Class 737 that pulled up beside us, 40 mins after us! we almost had a riot on our hands it was a complete joke! we had many pax saying to us "your airline has just gone down in our estimations, we wont b coming back" to which i tried my best to politly point out my airline dont operate the coaches it is MAN airport.So as much as I understand what ur saying i dont agree with your comments to the crew about how close you are to the car park, trust me we are aware of it!!! our staff car park is just on the other side of the fence aswell
It does irritate the hell out of me when we are shoved on remote stands when the whole bloody terminal is free; if MAN airport are going to put us on remote stands in Wythenshawe then can we at least have a bus? and within the first few minutes of arriving would be nice