Wouldn't bother wasting a stamp writing to MA Plc. Still waiting for a reply to a letter I sent in December 2004 !
after a particularly very bad MAN experience
It is very sad to see the infrastructure crumbling around the place. Poor reliability walkways/lifts, inadequate security areas, inadequate baggage system, inadequate signage, inadequate queue management.
Used to be my favourite airport, now only Heathrow & Newquay rank as worse in my book.