Mytravel pax delayed 40 hours at Gatwick!!
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Mytravel pax delayed 40 hours at Gatwick!!
See BBC Is it really that difficult to find another aircraft, or was this one of those repeated "it's nearly fixed" problems!
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According to the E'nin Stan'it there were 200 people stranded:
http://www.thisislondon.co.uk/news/a...ing%20Standard
Don't they have a standby, or has that gone? What about Titan or another ad-hoc operator or was it just too expensive and cheaper to take the bad publicity?
http://www.thisislondon.co.uk/news/a...ing%20Standard
Don't they have a standby, or has that gone? What about Titan or another ad-hoc operator or was it just too expensive and cheaper to take the bad publicity?
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Surely it is better to delay an A/C that is tech than to fly it? (MYT would never let a tech aircraft fly) Delay's happen, it's just unfortunate that this is such a long delay.
The pax were all put up in hotels and had welfare - ie meals drinks etc... They can claim when they get back to the UK and take the issue up with their travel agents and insurance company.
As I understand there wasn't actually any spare 'ad-hoc' aircraft free - so MYT had to do what was best and quicker for the PAX.
Not a 'dig' to anyone but MYT always appear on here for all the bad press how about some good instead!!!
The pax were all put up in hotels and had welfare - ie meals drinks etc... They can claim when they get back to the UK and take the issue up with their travel agents and insurance company.
As I understand there wasn't actually any spare 'ad-hoc' aircraft free - so MYT had to do what was best and quicker for the PAX.
Not a 'dig' to anyone but MYT always appear on here for all the bad press how about some good instead!!!
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Great publicity for My Travel, no matter how much a sub-charter costs, the negative impact on consumers not buying My Travel products following this news story must be massive in comparison?
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Poor MYT they never have any luck.
Think this subject should be closed now as the boys and girls are going through enough at the moment.
It will only p**s off the crews with negative comments and they have enough on their plates at the moment.
Put yourself in their position.
Enough said.......
Think this subject should be closed now as the boys and girls are going through enough at the moment.
It will only p**s off the crews with negative comments and they have enough on their plates at the moment.
Put yourself in their position.
Enough said.......
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Hi,
I'm sure you will notice how much more improved MYTs on-time preformance has been this summer. Many delays can be blamed on Air Scandic, as the 757 leased by both MYT and SCY has been incurring huge delays when operating the SCY charters before swapping it back with MyTravel to operate with them.
Just amazes me how everyone picks on on MyTravel's delays and no one elses. So much so, not many people will have noticed the 48 hour delay on First Choice.
Here are some more for you:
BY241B - Delay = 23 hours
AEU MAN-KVA - Delay = 9 hours
XLA LGW-MAN-PMV - Delay = 6 hours
Plus many more each day!
Thanks
Thomas_Cook_757-300
I'm sure you will notice how much more improved MYTs on-time preformance has been this summer. Many delays can be blamed on Air Scandic, as the 757 leased by both MYT and SCY has been incurring huge delays when operating the SCY charters before swapping it back with MyTravel to operate with them.
Just amazes me how everyone picks on on MyTravel's delays and no one elses. So much so, not many people will have noticed the 48 hour delay on First Choice.
Here are some more for you:
BY241B - Delay = 23 hours
AEU MAN-KVA - Delay = 9 hours
XLA LGW-MAN-PMV - Delay = 6 hours
Plus many more each day!
Thanks
Thomas_Cook_757-300
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The last remark needs a round of applause, i'm sorry but everytime there is anything mentioned about myt it always seems to be negative. As the previous report says other airlines do suffer delays but it only seems to be myt that gets the negative publicity. Give them a break the staff are going through a though time as is it with all the redundances and base closures. Its about the press started focusing on other airlines. Just cause its British we get all the bad press.
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Well guys and girls,
I have been on duty now for the last 3 days (18hr shifts to be exact) and have dealt with this delay pretty much from start to finish.
The pax have been great...a few tempers flared on tuesday night when yet again the aircraft to operate it went tech at the last minute. Everyone who wanted to stay in the hotels nearby did and all had a very generous amount of welfare plus a cash sum on departure.
It was one hell of a delay and all the staff at gatwick have worked there arses of over the past few days to keep things going...we are a team and we stick together when the going gets tough...no matter how long we have been on shift...some even worked on their days off to help out.
the inbound pax which we saw where ok too...no major problems with them and again...assistance from us was on hand for them if they wanted it.
Don't believe everything you read in the papers as what i saw was very over exaggerated as usual.
things are pretty much back to normal now so hopefully we will be ok till next time.
We couldnt of done it without the sheer dedication and hard work from all the staff at gatwick...it was a ****e and unpleasent time at certain points but we got through it.... together.
If anyone has any questions then pls pvt msg me or as someone else said...subject now closed and lets concentrate on someone else for a while.
Many thx...and im now off to bed after another 19hr shift.
tj747
I have been on duty now for the last 3 days (18hr shifts to be exact) and have dealt with this delay pretty much from start to finish.
The pax have been great...a few tempers flared on tuesday night when yet again the aircraft to operate it went tech at the last minute. Everyone who wanted to stay in the hotels nearby did and all had a very generous amount of welfare plus a cash sum on departure.
It was one hell of a delay and all the staff at gatwick have worked there arses of over the past few days to keep things going...we are a team and we stick together when the going gets tough...no matter how long we have been on shift...some even worked on their days off to help out.
the inbound pax which we saw where ok too...no major problems with them and again...assistance from us was on hand for them if they wanted it.
Don't believe everything you read in the papers as what i saw was very over exaggerated as usual.
things are pretty much back to normal now so hopefully we will be ok till next time.
We couldnt of done it without the sheer dedication and hard work from all the staff at gatwick...it was a ****e and unpleasent time at certain points but we got through it.... together.
If anyone has any questions then pls pvt msg me or as someone else said...subject now closed and lets concentrate on someone else for a while.
Many thx...and im now off to bed after another 19hr shift.
tj747
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I agree. Let's close this.
MYT may have their issues at the moment. It doesn't need the prejudice that a lot of us have, or may have for them, for whatever reason.
I still have very good friends in GLA that work with them, and they are some of the nicest people you'll meet.
Also, some of the GLA crews have had a LOT more important things to deal with, which we know all know about).
Let's not kick them when they are down, it could be us soon.
MYT may have their issues at the moment. It doesn't need the prejudice that a lot of us have, or may have for them, for whatever reason.
I still have very good friends in GLA that work with them, and they are some of the nicest people you'll meet.
Also, some of the GLA crews have had a LOT more important things to deal with, which we know all know about).
Let's not kick them when they are down, it could be us soon.
I hope that evryone noticed that TJ747 mentioned having worked a 19hrs shift! No FTL for the ground personnel, and no respite from the pax during the delay either.
Well done to all the staff who worked hard to minimise the distress for the passengers.
Well done to all the staff who worked hard to minimise the distress for the passengers.
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Thomas cook 757-300
"Most delays can be blamed on Air Scandic"
What the hell are you on about...the delay in question was not even on a 757. You're quick to stop rumours of delays on MYT...so why bring Scandic into the equation.
What are you on??
"Most delays can be blamed on Air Scandic"
What the hell are you on about...the delay in question was not even on a 757. You're quick to stop rumours of delays on MYT...so why bring Scandic into the equation.
What are you on??
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Hi,
The comment reffering to Air Scandic was not related to the 40 hour delay with MYT but mearly an explaination towards some delays incurred. I'm sure that many people will have noticed that, as the Finnair 757 has been alternating between Air Scandic and MyTravel it has caused some hefty delays which have originated with Air Scandic flights.
Thanks
Thomas_Cook_757-300
The comment reffering to Air Scandic was not related to the 40 hour delay with MYT but mearly an explaination towards some delays incurred. I'm sure that many people will have noticed that, as the Finnair 757 has been alternating between Air Scandic and MyTravel it has caused some hefty delays which have originated with Air Scandic flights.
Thanks
Thomas_Cook_757-300
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I have it on very good authority that the average delay so far for Summer 04 on the MYT Finnair unit is 12mins and MYT are more tyhen happy with this unit so not sure where you're getting your info from ??
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Hi,
You may well have your information on good authority but I, and many others have witnessed it first hand!
The flights I have not witnessed though, I have been well informedabout by my cousin who is Cabin Crew with MyTravel and believe me, many delays have originated from Air Scandic.
So, instead of carrying on this protest, lets just end it here!
Thanks
Thomas_Cook_757-300
I have it on very good authority
The flights I have not witnessed though, I have been well informedabout by my cousin who is Cabin Crew with MyTravel and believe me, many delays have originated from Air Scandic.
So, instead of carrying on this protest, lets just end it here!
Thanks
Thomas_Cook_757-300
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no dont think we will forget it
the information given by fokker off is correct.
In addition Air Scandic cabin crew only operate on B757 for MyTravel and for on time performance for example last weekend saw the B757 Scandic/MyTravel a/c delayed only once - a GRO flt 6mins late!
suggest you get back in your box
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You will find that MYTs problems all began when Air Scandic pulled out of a flight they were contacted to fly (flight agreed around 4 months ago). Therefore the MYT standby aircraft had to operate the SCY flight and could not cover the B767 problems
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geting facts straight
lets be fair to everyone, as stories do get exagerated sometimes.
swedish, quite far off the mark - myt stby a/c n/a due planned to operate a flight am but that delayed due optg a previous days flight that morning. so day full.
thomas cook etc etc, not even on the mark.
they new there was no cover for this flt 12 hours (min) prior so
where was the priority to not make the papers, planning planning
customer care. why didn't it go next morning as a priority?
and as for on time perf - you just get passed duff info obviously.
handovers are for information not passing the buck.
swedish, quite far off the mark - myt stby a/c n/a due planned to operate a flight am but that delayed due optg a previous days flight that morning. so day full.
thomas cook etc etc, not even on the mark.
they new there was no cover for this flt 12 hours (min) prior so
where was the priority to not make the papers, planning planning
customer care. why didn't it go next morning as a priority?
and as for on time perf - you just get passed duff info obviously.
handovers are for information not passing the buck.