Thomas Cook-Beware

Joined: Dec 2008
Posts: 919
Likes: 6
From: uk
Joined: Apr 1999
Posts: 1,938
Likes: 2
From: Manchester, UK
Agreed the public won’t base their travel choice on strike-unless it were safety-related which it wasn’t. But passengers DO choose to fly with a brand they recognise with an experienced U.K. regulated operation and pilots. Would they have chosen to fly with a small airline in a former-Soviet republic operating far from its regulator with a business model which hinges on high turnover of very low-paid pilots?

Joined: Dec 2008
Posts: 919
Likes: 6
From: uk
Agreed the public won’t base their travel choice on strike-unless it were safety-related which it wasn’t. But passengers DO choose to fly with a brand they recognise with an experienced U.K. regulated operation and pilots. Would they have chosen to fly with a small airline in a former-Soviet republic operating far from its regulator with a business model which hinges on high turnover of very low-paid pilots?
Joined: Apr 1999
Posts: 1,938
Likes: 2
From: Manchester, UK
In which case why don’t they fly under their own branding so passengers can make an informed choice? I’ve nothing against Smartlynx as such, but holiday-makers are being conned that they are flying on a Thomas Cook aircraft

Joined: Dec 2008
Posts: 919
Likes: 6
From: uk
Note 1. It is not uncommon for passengers not to actually know where on the planet they are actually bound for!
Joined: Nov 2010
Posts: 272
Likes: 0
From: Sydney
You are correct in your assessment of passenger apathy.
Passengers remain indifferent even when 100% of the pilots and flight attendants are outsourced and have no employment relationship the airline. Unions in the US are demanding this information be disclosed to passengers at ticket purchase. No US airline operates with 100% outsourced crews, ACMI replacements are seldom used.
Passengers remain indifferent even when 100% of the pilots and flight attendants are outsourced and have no employment relationship the airline. Unions in the US are demanding this information be disclosed to passengers at ticket purchase. No US airline operates with 100% outsourced crews, ACMI replacements are seldom used.

Joined: Dec 2008
Posts: 919
Likes: 6
From: uk
That's good to hear, usual own goals. As much as I deplore the attempt to reduce t&c's within the group by inventing TCBals, I'd far rather fly on a jet that had at least some oversight and investment from the main airline group, than the aforesaid ACMI's, which I would not fly on by choice. TCBals will struggle in the current recruitment climate, but I suspect it is the shape of the group airline of the future.

Joined: Feb 2001
Posts: 1,117
Likes: 14
From: Europe
If you look at US market, all regional operations are in fact outsourced to Skywest and alike, who operating hundreds(!) of aircraft on the contracts which are a mix of ACMI and charter nature. Skywest alone is 400+ aircraft, Europe is a far cry compared to that.
Joined: Sep 2018
Posts: 125
Likes: 0
From: London
There is always smoke with fire , but I never trust the media ! They add viscous rumours to sell a story , detrimental to the employees

Joined: Oct 2017
Posts: 298
Likes: 9
From: London
The uncertainty is the worst part, and the company don't tell us anything! Not even reassuring us.

Joined: Oct 2017
Posts: 298
Likes: 9
From: London
Direct bookings for flights-only on thomascookairlines.com are not having payments withheld, thankfully.
Joined: May 2006
Posts: 195
Likes: 0
From: North West
Alot of the media reporting is borderline hysterical and not helpful. However the company need to be a bit more active in correcting this before it takes hold. Airline sale needs to happen sooner not later.

Joined: Mar 1999
Posts: 991
Likes: 128
From: big green wheely bin
No, it’s just in the Nordics. And they are not at this point withholding payment. They are in talks with Thomas cook about an extension to terms.
Hopefully it won’t come to that.
Joined: Jun 2009
Posts: 147
Likes: 0
From: in the barrel
Good luck with educating the public. These days, too many powerful forces want to keep the public‘s eyes shut in many regards. And, largely owning the mass media, they have been doing pretty well so far.
Thread Starter

Joined: Sep 1999
Posts: 615
Likes: 8
From: Middle England



