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Thomas Cook-Beware

Old 12th Mar 2018, 17:16
  #81 (permalink)  
 
Join Date: Feb 2007
Location: Manchester
Posts: 7
Course?

Has anyone actually started with Thomas Cook in recent weeks? I have been through the process but no course dates have even been mentioned?
Dave_t6 is offline  
Old 13th Mar 2018, 10:09
  #82 (permalink)  
 
Join Date: Dec 2008
Location: uk
Posts: 681
Originally Posted by Dave_t6 View Post
Has anyone actually started with Thomas Cook in recent weeks? I have been through the process but no course dates have even been mentioned?
I wouldn't be too surprised. Training dept. is maxxed out big time.
macdo is online now  
Old 18th Mar 2018, 22:25
  #83 (permalink)  
 
Join Date: Apr 1999
Location: Manchester, UK
Posts: 1,871
Agreed the public wonít base their travel choice on strike-unless it were safety-related which it wasnít. But passengers DO choose to fly with a brand they recognise with an experienced U.K. regulated operation and pilots. Would they have chosen to fly with a small airline in a former-Soviet republic operating far from its regulator with a business model which hinges on high turnover of very low-paid pilots?
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Old 18th Mar 2018, 22:37
  #84 (permalink)  
 
Join Date: Dec 2008
Location: uk
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Originally Posted by ShotOne View Post
Agreed the public wonít base their travel choice on strike-unless it were safety-related which it wasnít. But passengers DO choose to fly with a brand they recognise with an experienced U.K. regulated operation and pilots. Would they have chosen to fly with a small airline in a former-Soviet republic operating far from its regulator with a business model which hinges on high turnover of very low-paid pilots?
LoL, if the small ex-communist bloc airline was five quid cheaper, yeah, you can bet that the majority of TC's clientele would be off like a shot. Even if the planes were flown by well trained gibbons! It's a razor sharp cut throat market out there, and to be fair to TC's board, they know it well.
macdo is online now  
Old 18th Mar 2018, 23:21
  #85 (permalink)  
 
Join Date: Apr 1999
Location: Manchester, UK
Posts: 1,871
In which case why don’t they fly under their own branding so passengers can make an informed choice? I’ve nothing against Smartlynx as such, but holiday-makers are being conned that they are flying on a Thomas Cook aircraft
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Old 19th Mar 2018, 22:08
  #86 (permalink)  
 
Join Date: Dec 2008
Location: uk
Posts: 681
Originally Posted by ShotOne View Post
In which case why donít they fly under their own branding so passengers can make an informed choice? Iíve nothing against Smartlynx as such, but holiday-makers are being conned that they are flying on a Thomas Cook aircraft
It is because your average holiday maker knows that an aeroplane flies from one point of the earth to another (see note 1). Above that he/she largely has little interest in the flight other than the cabin experience. Almost all TC ACMI aircraft are branded as TC, have TC in-flight product and TC Cabin Crew. They have bought a TC 'product' and they have received it. On the TC website, if a holiday/flight is being flown with a non MT flight number, it will say operated by xxx airlines. In fact they go further, in the bowels of the website there is even a page which describes who is operating the ACMI a/c. All the info is there, but few customers will go looking for it, but they will always look at the price.

Note 1. It is not uncommon for passengers not to actually know where on the planet they are actually bound for!
macdo is online now  
Old 20th Mar 2018, 07:37
  #87 (permalink)  
 
Join Date: Nov 2010
Location: Sydney
Posts: 272
You are correct in your assessment of passenger apathy.

Passengers remain indifferent even when 100% of the pilots and flight attendants are outsourced and have no employment relationship the airline. Unions in the US are demanding this information be disclosed to passengers at ticket purchase. No US airline operates with 100% outsourced crews, ACMI replacements are seldom used.
Direct Bondi is offline  
Old 20th Mar 2018, 08:51
  #88 (permalink)  
 
Join Date: Sep 2017
Location: UK
Posts: 43
Thomas Cook Spain - Latest I heard is they are seriously struggling to crew planes. Union busting move met with a punch in the face for TCX Management.
RudderTrimZero is offline  
Old 20th Mar 2018, 09:26
  #89 (permalink)  
 
Join Date: Dec 2008
Location: uk
Posts: 681
That's good to hear, usual own goals. As much as I deplore the attempt to reduce t&c's within the group by inventing TCBals, I'd far rather fly on a jet that had at least some oversight and investment from the main airline group, than the aforesaid ACMI's, which I would not fly on by choice. TCBals will struggle in the current recruitment climate, but I suspect it is the shape of the group airline of the future.
macdo is online now  
Old 20th Mar 2018, 10:54
  #90 (permalink)  
 
Join Date: Feb 2001
Location: Europe
Posts: 940
Originally Posted by Direct Bondi View Post
No US airline operates with 100% outsourced crews, ACMI replacements are seldom used.
If you look at US market, all regional operations are in fact outsourced to Skywest and alike, who operating hundreds(!) of aircraft on the contracts which are a mix of ACMI and charter nature. Skywest alone is 400+ aircraft, Europe is a far cry compared to that.
CargoOne is offline  

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