Comments by Cabin Crew on Firm Landings
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Comments by Cabin Crew on Firm Landings
Hi there
Recently had a pretty firm touchdown in quite turbulent conditions. I understand it was my judgemental error in terms of under-flaring the aircraft. But nonetheless, approach was stabilised, touchdown on centre line and within TDZ and aircraft perfectly intact. All criteria of a safe landing fulfilled. Touchdown sound was quite loud - I believe A320 shock absorbers make that sound (wham).
Went out of the cockpit, thanked the Flight Purser, as is the norm here. Then came the sarcastic reply: "No, thank you, you did such a great landing, blah blah, a passenger said the pilot should be sent for training.. Blah blah"
Ok that hurt big time.. Especially it was my first time hearing something like this from a cabin crew. Even Captains have never commented on me this way. Surprisingly, this lady also conducts CRM classes for Cockpit crew.
Having no comebacks, and already embarrased, I just laughed it off. And its been more than 2 weeks and it still hurts, I think I should have said something! I should have pointed out that they are not in a position to judge what's safe.
Anyhow, just wanted to share my dilemma with fellow flyers. Have you guys ever had any such experiences? What do you think the response should be?
Thanks
Recently had a pretty firm touchdown in quite turbulent conditions. I understand it was my judgemental error in terms of under-flaring the aircraft. But nonetheless, approach was stabilised, touchdown on centre line and within TDZ and aircraft perfectly intact. All criteria of a safe landing fulfilled. Touchdown sound was quite loud - I believe A320 shock absorbers make that sound (wham).
Went out of the cockpit, thanked the Flight Purser, as is the norm here. Then came the sarcastic reply: "No, thank you, you did such a great landing, blah blah, a passenger said the pilot should be sent for training.. Blah blah"
Ok that hurt big time.. Especially it was my first time hearing something like this from a cabin crew. Even Captains have never commented on me this way. Surprisingly, this lady also conducts CRM classes for Cockpit crew.
Having no comebacks, and already embarrased, I just laughed it off. And its been more than 2 weeks and it still hurts, I think I should have said something! I should have pointed out that they are not in a position to judge what's safe.
Anyhow, just wanted to share my dilemma with fellow flyers. Have you guys ever had any such experiences? What do you think the response should be?
Thanks
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Buddy, grow a pair and grow up. There's plenty more of those to come in your career. I've had passengers refuse to come back on the aircraft after a particularly rough landing (multi leg flight). You live and you learn.
Last edited by LimaFoxTango; 24th Apr 2019 at 22:46.
Just remember, any one you can walk away from is a good landing and if you can use the aircraft again, it's a win for the insurance company.
I've had a cabin manager berate a newbie after I smacked one on. Clear, calm day. CM was sure the newbie did it and didn't believe me when I said I did it. After convincing the CM it was my landing, his next question was "why was it so bad?"......I just stuffed it up.
The big thing is not to dwell on it. Throughout your career you'll probably go through phases of good landings, bad landings and lots in the middle. Just move on.
“We didn’t land, we were shot down”
Old saying, " A smooth landing is mostly luck; two in a row is all luck; three in a row is prevarication".
The very worse landing I've ridden was sat in the the last row of a very reputable airline 747 on a dead calm day following a very long flight, made the CC gasp and clutch her seat. It happens, don't sweat it. You'll do more in the future, both good and bad.
The very worse landing I've ridden was sat in the the last row of a very reputable airline 747 on a dead calm day following a very long flight, made the CC gasp and clutch her seat. It happens, don't sweat it. You'll do more in the future, both good and bad.
What you do is you get in first. Before the CSM can say anything, you just say “boy I crashed that one on, sorry about that!” Then, assuming the CSM is a fairly normal person, they will chuckle and make noises about having “experienced worse” and “it wasn’t that bad”.
In my (small) outfit, we run a pretty tight crew and happily wind each other up.
I had a relatively firm landing at a remote location in tough gusty crosswind conditions where there is no margin for error and the gradients make it pretty "fun". I'd briefed the FO as such prior to landing that there'd be no finesse today.
In the crew bus after shutdown, Purser (smiling) starts rubbing his neck saying he needs to make a phone call to his physio after that landing. Quick as a flash I came back that I also had to call engineering as the ovens were evidently faulty as my bread roll was cold on that sector. Cue much laughter and off to the bar we all went, Flight Crew, Cabin Crew and travelling engineer..
I had a relatively firm landing at a remote location in tough gusty crosswind conditions where there is no margin for error and the gradients make it pretty "fun". I'd briefed the FO as such prior to landing that there'd be no finesse today.
In the crew bus after shutdown, Purser (smiling) starts rubbing his neck saying he needs to make a phone call to his physio after that landing. Quick as a flash I came back that I also had to call engineering as the ovens were evidently faulty as my bread roll was cold on that sector. Cue much laughter and off to the bar we all went, Flight Crew, Cabin Crew and travelling engineer..
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My buddy - 5000 hours on type - smashed it on really bad, one day. In the crewshuttle afterwards - everyone very quiet. Buddy decided to break the ice. "Ladies, just to let you know that, I've been having some problems with the touchdowns lately - but this one was pretty damn good,don't you think (big smile)??" Everyone broke out in laughter, and the 1.8 G's were already forgotten. CaptGrizzly....just forget it. Cabin crew already have!
There's a good story from the good old days of BEA in the Highlands. Captain announces that the FO will be doing the landing. At the last minute, because the conditions were much worse than they had realised, the captain took over for the touch down which was a real slammer. After shutting down, the FO got up from his seat, put on the captain's jacket and walked out to face the passengers.
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After chucking one on one day the purser came in the flight deck just as we turned off the runway (pre 2001) with a cup... “You planted it, you might as well water it”! Good job we were and still are good mates!