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BA hit by systems failure again

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BA hit by systems failure again

Old 24th Nov 2019, 11:45
  #21 (permalink)  
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Originally Posted by dixi188

Are you sure the departure is from MCO (Orlando International) and not ORL (Orlando Executive) - heck of a difference?
Guilty as charged to the error in the IATA code I typed , (I'm blaming a senior moment plus domestic distractions) but because of the sources I was looking at ( FWIW I was looking also looking data tied to the flight number, not just the airport ) I'm absolutely certain that made no difference to the timing info.

FWIW returning to the subject of that particular flight it looks like it arrived at Gatwick 1 hr 10 min late..hopefully dixi188's daughter was OK.

Last edited by wiggy; 24th Nov 2019 at 13:20.
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Old 24th Nov 2019, 15:41
  #22 (permalink)  
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Originally Posted by sceh
The buck stops somewhere and outsourcing to an IT company or anything less is an excuse. The IT manager and IT Director should be sacked since they are clearly incompetent. There is NO excuse for this. How manyy times can you crash a plane before losing your job?
As far as I understand BA outsources its I.T. to IAG. Not sure if that helps with the answer but from my own personal experience the bigger the Company the worse it gets. A good example of this is GDPR regs (privacy) where the I.T. top brass decide data cannot be sent electronically so Airlines just send it the good old fashioned way taking ten times as long.
In my gaff the I.T. guys on the shop floor are great. The big picture though is SHI.T.
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