Originally Posted by
sceh
The buck stops somewhere and outsourcing to an IT company or anything less is an excuse. The IT manager and IT Director should be sacked since they are clearly incompetent. There is NO excuse for this. How manyy times can you crash a plane before losing your job?
As far as I understand BA outsources its I.T. to IAG. Not sure if that helps with the answer but from my own personal experience the bigger the Company the worse it gets. A good example of this is GDPR regs (privacy) where the I.T. top brass decide data cannot be sent electronically so Airlines just send it the good old fashioned way taking ten times as long.
In my gaff the I.T. guys on the shop floor are great. The big picture though is SHI.T.