Samsung Tablet / phone problems (Combined)
Join Date: Jun 2001
Location: Rockytop, Tennessee, USA
Posts: 5,898
Likes: 0
Received 1 Like
on
1 Post
An update on today's Samsung replacement phone fire on a Southwest plane:
Pictures in the article linked here:
Note7 owner says smoking phone was a replacement from Samsung - wave3.com-Louisville News, Weather & Sports
Note7 owner says smoking phone was a replacement from Samsung
Wednesday, October 5th 2016, 6:40 pm EDT
By Katie Bauer, Reporter
LOUISVILLE, KY (WAVE) – Southwest Airlines flight 994, destined for Baltimore, never made it off the tarmac at the Louisville International Airport on Wednesday. The plane was grounded when a cell phone caught fire and filled part of the cabin with smoke.
The owner of the phone, Brian Green of New Albany, said he was very well aware of the potential dangers of the Samsung Galaxy Note7. He said he did everything the company asked him to do.
“You just never think those things are going to happen to you,” Green said.
Green said he had just boarded when flight attendants gave specific instructions for certain Samsung cell phone owners.
“They asked everyone with a Note7 to power down their phones,” he said.
Green said he did just that.
“Within a few seconds I heard a pop, similar to a zip lock bag popping open,” Green said. “I kind of looked around to see what was going on and I had smoke just billowing out of my clothes.”
Worried it may explode, Green didn't know what else to do, so he threw it on the floor of the plane.
“It was electronic smoke, it was that brown, green-gray, real ugly stuff. But it was pretty thick coming out of the device,” Green said.
Green said he'd had this phone for only two weeks after he turned in his previous Note7, as urged to do so by Samsung. He got a loner phone and then upgraded to the newest model.
“It had a green battery indicator, which was supposed to say this was a replaced or known good phone,” Green said. “On the box, there was a black square with serial and IMEI number information, which is supposed to indicate it was a known good phone. I did everything I could. I even looked at the IMEI number at home real quick and it said, 'Great news you're in luck, you're not on the recall list.”
Green has owned Samsung cell phones for almost five years. “I loved that phone. I will say that. It had a lot of nice features on it."
Now he's not sure if he will get another one, not ever wanting to go through this again.
“All indications said I've had one of the replaced phones and it still has its issues,” Green explained.
Green did reach out to Samsung, but said he hasn't heard back. In the meantime, he switched to another brand of cell phone and caught a different flight to Baltimore.
Arson investigators held on to the Samsung phone as evidence.
Wednesday, October 5th 2016, 6:40 pm EDT
By Katie Bauer, Reporter
LOUISVILLE, KY (WAVE) – Southwest Airlines flight 994, destined for Baltimore, never made it off the tarmac at the Louisville International Airport on Wednesday. The plane was grounded when a cell phone caught fire and filled part of the cabin with smoke.
The owner of the phone, Brian Green of New Albany, said he was very well aware of the potential dangers of the Samsung Galaxy Note7. He said he did everything the company asked him to do.
“You just never think those things are going to happen to you,” Green said.
Green said he had just boarded when flight attendants gave specific instructions for certain Samsung cell phone owners.
“They asked everyone with a Note7 to power down their phones,” he said.
Green said he did just that.
“Within a few seconds I heard a pop, similar to a zip lock bag popping open,” Green said. “I kind of looked around to see what was going on and I had smoke just billowing out of my clothes.”
Worried it may explode, Green didn't know what else to do, so he threw it on the floor of the plane.
“It was electronic smoke, it was that brown, green-gray, real ugly stuff. But it was pretty thick coming out of the device,” Green said.
Green said he'd had this phone for only two weeks after he turned in his previous Note7, as urged to do so by Samsung. He got a loner phone and then upgraded to the newest model.
“It had a green battery indicator, which was supposed to say this was a replaced or known good phone,” Green said. “On the box, there was a black square with serial and IMEI number information, which is supposed to indicate it was a known good phone. I did everything I could. I even looked at the IMEI number at home real quick and it said, 'Great news you're in luck, you're not on the recall list.”
Green has owned Samsung cell phones for almost five years. “I loved that phone. I will say that. It had a lot of nice features on it."
Now he's not sure if he will get another one, not ever wanting to go through this again.
“All indications said I've had one of the replaced phones and it still has its issues,” Green explained.
Green did reach out to Samsung, but said he hasn't heard back. In the meantime, he switched to another brand of cell phone and caught a different flight to Baltimore.
Arson investigators held on to the Samsung phone as evidence.
Note7 owner says smoking phone was a replacement from Samsung - wave3.com-Louisville News, Weather & Sports
Join Date: Apr 2007
Location: London
Age: 64
Posts: 118
Likes: 0
Received 0 Likes
on
0 Posts
The replacements may have the same problem (But Samsung say 'NO') ...
'My REPLACEMENT Samsung Galaxy Note 7 blew up on plane' ? The Register
'My REPLACEMENT Samsung Galaxy Note 7 blew up on plane' ? The Register
Join Date: Jul 2014
Location: The Real World
Posts: 9
Likes: 0
Received 0 Likes
on
0 Posts
Recent flights late September United Newark, NJ to SFO specific announcement about not turning on, using or charging new Samsung Galaxy Note 7. Sa. me announcement on Air New Zealand San Francisco-Auckland. Auckland- Melbourne.
Flights on Sichuan Airlines in April Melbourne to Chendu-Beijing and Hong Kong -Chendu-Melbourne with an internal Beijing-Chonqing flight had a tough rule on virtually all batteries. Had to be in carry-on only. I had a blister pack of a dozen non rechargeable alkaline batteries in my suitcase that was opened and inspected. I had a small coin pouch discovered and inspected as if it was not coins but button cells. Any recharge or battery extension rechargeable battery packs was inspected and the voltage and current had to be on the pack or it was seized.
On board the flight no smartphone could be used. even in flight mode but once at cruise the Chinese passengers took out their expensive iPads and could use them even if they had the same phone capabilities as my simple android phone I wanted to use to listen to music on my entertainment limited Sichuan flight.
Flights on Sichuan Airlines in April Melbourne to Chendu-Beijing and Hong Kong -Chendu-Melbourne with an internal Beijing-Chonqing flight had a tough rule on virtually all batteries. Had to be in carry-on only. I had a blister pack of a dozen non rechargeable alkaline batteries in my suitcase that was opened and inspected. I had a small coin pouch discovered and inspected as if it was not coins but button cells. Any recharge or battery extension rechargeable battery packs was inspected and the voltage and current had to be on the pack or it was seized.
On board the flight no smartphone could be used. even in flight mode but once at cruise the Chinese passengers took out their expensive iPads and could use them even if they had the same phone capabilities as my simple android phone I wanted to use to listen to music on my entertainment limited Sichuan flight.
Ecce Homo! Loquitur...
https://www.engadget.com/2016/10/14/...n-all-flights/
"In the wake of Samsung's global recall of the Galaxy Note 7, the US has now banned the device on all aircraft, even if it's turned off. Previously, the Federal Aviation Administration (FAA) only issued a warning to have passengers keep the phones powered down during flights. But now, Bloomberg reports, you can't bring it on the plane at all.........."
"In the wake of Samsung's global recall of the Galaxy Note 7, the US has now banned the device on all aircraft, even if it's turned off. Previously, the Federal Aviation Administration (FAA) only issued a warning to have passengers keep the phones powered down during flights. But now, Bloomberg reports, you can't bring it on the plane at all.........."
Qantas and Virgin Australia follows suit from midnight this evening, total ban.
Good luck enforcing this.
Good luck enforcing this.
Join Date: Sep 2015
Location: DCA
Posts: 228
Likes: 0
Received 0 Likes
on
0 Posts
Samsung Galaxy S7 Banned from ALL US airlines...
Not in carry on. Not in checked bags. Nada.
FAA banning Samsung Galaxy Note 7 from all flights - Oct. 14, 2016
FAA banning Samsung Galaxy Note 7 from all flights - Oct. 14, 2016
Join Date: Nov 2000
Location: Canada
Posts: 603
Likes: 0
Received 0 Likes
on
0 Posts
The ban has now spread to Canada but as with the US, enforcement will be the key, as passengers will likely try to smuggle their phones on-board particularly when returning home after being able to take them on their first leg. The only "real" way to enforce this ban is to have all phones vetted prior to boarding.
Happening in Australia too.
V Aus had a Samsung representative in the MEL terminal who I think was giving refunds or other phones to those with the note 7.
Many announcements in the terminal and in the aircraft that the phone was in no way allowed on the aircraft.
V Aus had a Samsung representative in the MEL terminal who I think was giving refunds or other phones to those with the note 7.
Many announcements in the terminal and in the aircraft that the phone was in no way allowed on the aircraft.
Well the long haul over water flight I was on today, simply did a cabin announcement stating not to use them or to put them on charge.
I guess that will work for awhile while the Feds and airlines get their act together.
My wife couldn't understand why/how so I explained to her in homemaker terms that while on-charge was like having a dripping faucet, a drop at a time, and putting your thumb over the tap, after a while the pressure builds up and the water will spurt out in one big shower
I guess that will work for awhile while the Feds and airlines get their act together.
My wife couldn't understand why/how so I explained to her in homemaker terms that while on-charge was like having a dripping faucet, a drop at a time, and putting your thumb over the tap, after a while the pressure builds up and the water will spurt out in one big shower
What will happen, in this world of self-entitled delicate little flowers, is mayhem. They won't keep themselves informed, and when answering positive to the question 'are you carrying a Note 7' at check-in/in the gate*, their world will collapse. These are not people who can be far detached from their insta/twitta/face accounts for any length of time, and removing the mobile from a millennial is akin to slicing their wrists open.
Has Sam's son offered a full refund to all unlucky owners of the Note 7?
* Not onboard PAs. They are not heard by the aforementioned demography.
Has Sam's son offered a full refund to all unlucky owners of the Note 7?
* Not onboard PAs. They are not heard by the aforementioned demography.
Join Date: Mar 2015
Location: North by Northwest
Posts: 476
Likes: 0
Received 0 Likes
on
0 Posts
Meanwhile, airlines are beginning to deploy 'fire containment bags'.
https://www.cnet.com/news/airlines-f...sung-note-faa/
https://www.cnet.com/news/airlines-f...sung-note-faa/
Join Date: Mar 2008
Location: Inside CAS
Posts: 205
Likes: 0
Received 0 Likes
on
0 Posts
I've been following this debacle carefully as both a pilot and a Note7 owner. In the article below, a Samsung rep suggested "smuggling" the device back in a sock...
Horror Stories From the Samsung Galaxy Note 7 Flight Ban
Obviously, this report could be a load of old smelly socks, but the article itself highlights the inevitable confusion at airports.
I don't believe there has been any incidents with a powered down device of course, but it's a cleaner message to just ban them from flying obviously.
I have bought many Samsung phones over the years, especially the Note series, and would be prepared to overlook this clearly unintentional and unfortunate failing in quality control/testing, but the way Samsung have conducted themselves could well be the sword they fall on. 4 weeks on, 6 calls to Samsung, and still no idea how I will be able to replace my device (for example).
Horror Stories From the Samsung Galaxy Note 7 Flight Ban
Obviously, this report could be a load of old smelly socks, but the article itself highlights the inevitable confusion at airports.
I don't believe there has been any incidents with a powered down device of course, but it's a cleaner message to just ban them from flying obviously.
I have bought many Samsung phones over the years, especially the Note series, and would be prepared to overlook this clearly unintentional and unfortunate failing in quality control/testing, but the way Samsung have conducted themselves could well be the sword they fall on. 4 weeks on, 6 calls to Samsung, and still no idea how I will be able to replace my device (for example).
Join Date: May 2011
Location: Hampshire
Age: 76
Posts: 821
Likes: 0
Received 0 Likes
on
0 Posts
XX621; Would it not be better to contact your supplier/service provider? My son (previously an iPhone slave) went to the Note 7 and received his the day before the official release here in UK. And very pleased he was with it too. Then the first issue with the battery was announced and after a day or 2 his service provider contacted him to say they will replace it with the latest version. They made the replacement very quickly and then came the latest series of announcements, culminating in the withdrawal of the Note 7 altogether. His service supplier immediately supplied him with the latest iPhone. A shame really, as he liked the Samsung. I, my brother and nephew have all been Samsung users for quite some time and are running the Galaxy 7 Edge. Great phones.
I tnink I would get on to the supplier and get a bit loud with them!
I tnink I would get on to the supplier and get a bit loud with them!