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Ryanair.....and it gets worse!

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Ryanair.....and it gets worse!

Old 21st Aug 2001, 22:06
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Post Ryanair.....and it gets worse!

http://www.unison.ie/irish_independe...&issue_id=5125

 
Old 22nd Aug 2001, 00:00
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Ryanair's poor service is legendary!!!!!

Hey - caveat emptor - let the buyer beware... I guess you get what you pay for nowadays.

I suppose the only way to guarantee marginal-to-great service these days is to charter a Gulfstream. Ryanair's CEO sounds like a complete A$$! You never saw Southwest's former CEO (Herb Kelleher) act that reprehensively - what a jacka$$!!!!

How can any of you pilots flying for Ryanair be proud of either those lousy service standards or that jacka$$ CEO of yours? Very pathetic - yes, Ryanair better be paying you REALLY well to put up with that bull honkey!!!!

Nice 737-800 airplanes, but lame management!!!!!!!

Cheers
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Old 22nd Aug 2001, 00:51
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The great British public are the world leaders in finding the cheapest possible deal - and then complaining about the quality.

Mr O'Leary's arrogance will be his downfall.
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Old 22nd Aug 2001, 02:45
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Unhappy

Mags, I agree with you to a certain extent; you pay for what you get..but the reverse is also true, you expect to receive what you pay for...in Ryanair's case, that probably dosen't happen, or amount to much, that often.

MOL reminds me of the boss of Virgin; two very high profile bs'ers that can talk a good story and both spectacularly fail to deliver, although one of the two services clearly outstrips the other
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Old 22nd Aug 2001, 03:32
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Lavdumper,
don't attack the guys at the front end that are just trying to earn a days pay. We all have to endure sitting directly under incontenent assholes.
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Old 22nd Aug 2001, 05:08
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Angry

Really mr ryan?
If so how can you go along with your colleagues blaming the ALT pilots on this BB for the performance of that company? Maybe it's one rule for some but a different rule for others?
I've nothing to do with either party, but I know a hypocrite when I see one!
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Old 22nd Aug 2001, 05:48
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Wink

Come on guys, I've received the same kind of mis/non-information when my BA flight from Buenos Aires dropped us off in Lisbon due to an engine failure.

BA staff in LIS were atrocious, no meal vouchers, and to top it all they repeatedly ran away from us!

What do ppruners have against FR anyways? All I've read are negative comments....
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Old 22nd Aug 2001, 06:52
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Arrow

From the same paper:

"Airline raps civil servants for flying elite class
RYANAIR has accused civil servants of wasting over four million pounds of taxpayers' money by continuing to fly business class on overseas trips instead of using the low-cost airline"
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Old 22nd Aug 2001, 14:15
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What's all this about Ryanair's poor service? Reserved seating, guaranteed middle seat empty, all for a hundred quid or so....at least that's what my friends Tony and Cherie told me when they flew to France the other day...
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Old 22nd Aug 2001, 15:37
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Is Ryan Air service realy that bad? I haven't flown with them. I've been on Easy Jet, and was pretty impressed with the service. Was I just lucky, or is Ryan Air service much worse most of the time. Just interested, donm't know enough about what the passangers or the crews go through to make any comments myself.
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Old 22nd Aug 2001, 16:54
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Angry

Think that Ryanair does a good job - offers cheap prices allowing a lot of the public to make some trips that they would otherwise not consider duer expense.

However, I did fly FR to Dublin and back some 10 days ago, and not only was the aircraft disgustingly filthy outside - but inside as well!! Popped down my tray table in readiness for my drink - and it was so disgusting that even the crewmember cringed when i brought it to her attention! No food available - no ice for overpriced warm drinks either!
Yes - it gets you there.....but surely they can do a bit better on presentation!!??
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Old 22nd Aug 2001, 19:32
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Well I wouldn't exactly categorise myself as a frequent flyer with FR but when I have flown with them I have always found them excellent. Their ground crew have always been courteous & helpful, their punctuality excellent, their inflight service fine and their cabin crew go out of their way to indulge my interest in aviation & do all in their power to see if I can gain access to the flight deck. Any of the flight crew I've had the pleasure of sharing the cockpit with have always been real gentlemen who spoil & indulge me rotten xxx.

Anyone living in Ireland who needed to fly back in the 60's, 70's & 80's knows despite the odd hick up we have alot to be thankful to for FR. Who wants to go back to paying the exorbitant prices charged when EI had the monopoly. FR are in no small way responsible for Irelands economic boom and have opened up the joys of airtravel for the masses. I may not be in love wiith some of O'Leary's style of management but while many airlines are feeling the pinch (ouch) of the recession in the aviation business FR seem to be thriving on it, so like it or not he may not win many popularity contests, which somehow I doubt will bother him but he's a good tough business man who knows how to run a profitable successsful airline which is not something I could say about EI at the mo.

Emerald

[ 22 August 2001: Message edited by: Celtic Emerald ]
 
Old 22nd Aug 2001, 20:16
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You took the words out of my mouth C.E. I’ve flown with Ryanair around a dozen times and maybe I lead a charmed life, but I’ve never had the slightest problem. It all comes down to your expectations, and for the princely sum of 28 return from STN > PIK, I wouldn’t expect an awful lot.

As I can’t think of a cheaper way of getting to Scotland in an hour, I’d feel a little churlish criticising the class of fellow traveller, the quality of on board service (compare and contrast with the cheap seats on GNER or Virgin trains) the stampede to board (has anyone ever seen Victoria Coach Station on a busy day?) or the lack of ice for one’s drink (just buy a Coke from Smiths before you get on – its much cheaper).

You know what you’re getting into when you buy your ticket, and if you don’t, you should. Caveat emptor.
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Old 22nd Aug 2001, 21:38
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Tonyryan,

I would not attack the people in the sharp-end, never. I just think it must be difficult to stomach some of Mr. O'Leary's B.S. - it seems so frequent nowadays.

I find it ironic that a number of airlines try to imitate Southwest Airlines in terms of operating structure but don't understand that Southwest's CULTURE is really the glue that bonds everything together. I personally know many Southwest pilots who would DIE for Herb Kelleher - he is their hero. The fact remains that this business is inherently a service business, and the "front-line" troops need to provide service commensurate with standards set by other airlines - consumers already have high expectations. Southwest tickets are cheap, but the service levels do not suffer - flight attendants and pilots always seem delightful and cheery and do their best to find ways to accomodate passengers - and go that "extra mile." Southwest, the model for all low-cost carriers, has it all - cheap tickets, profits and happy employees...

O'Leary is a JACKA$$ - that is undeniable. I respect Ryanair pilots, but I also feel somewhat sorry for them because they have to endure O'Leary's repugnant nature....
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Old 22nd Aug 2001, 21:53
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Angry

Sorry Chaps, one and only time flew Ryanair. Old 737-200. A/C scruffy. Late by 30 minutes outbound and 5 hours late inbound. This was Dublin-Manch. Cheap fare doesnt excuse cheap service
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Old 22nd Aug 2001, 23:23
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Starting to sound like a broken record now folks..............
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Old 22nd Aug 2001, 23:29
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Lets drop all this Ryanair crap. We are sick to death of loggin on to see threads about the Ryanair etc.

More vibrant threads please!
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Old 23rd Aug 2001, 00:42
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Bearcat,

I suggest Ryanair does its best to stay out of the news.

It has shown a blatant inability to do that... Hey, no airline is perfect - but Ryanair's CEO likes to prove that he is the major jacka$$ in the industry.

Bearcat, you don't have to read these threads if you don't want to... Forums are places for discussions - use your own discretion if you want to participate or not.
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Old 23rd Aug 2001, 02:39
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The Low cost carriers do exactly what they promise.... They get you from A-B as cheaply as possible. They do it by not offering the (expensive) cheap frills of the 'full fare' carriers and they appear tobe doing it well. The Likes of Stelios and MO'L have in essense defined a new budget product which should not be compared to the grand old days of aviation when one enjoyed the 'experience' of voyaging by air to Brussels or Paris. Modern low cost aviation is what it claims to be A-B without the peanuts and dead cheap. You cant knock it.

Remember Pigsmightfly!
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Old 23rd Aug 2001, 05:49
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Lavdumper is correct mr.ryan...just ignore it and it'll go away. You too bearcat.

If you wish to know my motivation, it is that professional pilots need to stick together in this dog eat pilot world. See my comments on the Korean aircrew who are languishing in jail.

I have observed for some time now how the FR pilots on this BB have failed to do that in spectacular fashion. They have chosen to side with their management, and gone beyond the call of duty even, by lambasting all and sundry.

Now that they are being given some stick themselves these ingrates are begging to be left alone, claiming that they are do not support FR management? Too late!
Time to eat some humble pie gentlemen!

I remember once dining in a restaurant in France. I ordered a bottle of Bordeaux, and when it arrived it was undrinkable because the cork had perished and contaminated the bottle. When I complained I was told in an arrogant manner by a supercilious little french waiter 'What do you expect for 75 francs'?
This is a Ryanair catchphrase too I believe.

What we expect is that the service (or product) for which we are paying is of merchantable quality, and that the contract of sale is fulfilled in letter and in spirit.

What FR pilots should be doing is to challenge their management for firing their union boss, not attacking other pilots.
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