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Old 18th Jul 2007, 18:37
  #101 (permalink)  

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How not to do it...

A few years back there was a great cartoon in - I think the Herald Tribune, in which the CC is shown on the PA saying "Ladies and Gentlemen, in your seat pocket you will find a card with our fifteen most common excuses for being late...
Your captain suggests that you spend the next forty minutes familiarising yourself with them."
Well, the fact that so many people laughed at that showed just how out of line it really was.
Corporate identity doesn't stop at the cockpit door - in either direction!
FC.
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Old 18th Jul 2007, 21:52
  #102 (permalink)  
 
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That dreadful U tube comedy sketch

Well unfortunately I know the U tube comedian involved and whilst he has the best of intentions I am most surprised. An ex Naval flying standards instructor well known for his self appreciation I am amazed by his misjudgement. He happens to be a very experienced, decorated and capable pilot. However I expect his F/O is glad to be alone on the flight deck for a breather since CRM is not this mans strong point. That said I find a regular display of leadership and public PA's where the opportunity exists usually goes down very well and rarely get negative feed back from crew or pax. I just regret this man is obviously still flattering his own ego to the detriment of his cringing colleges.
Trying too hard I think.
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Old 19th Jul 2007, 08:23
  #103 (permalink)  
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The bottom line is, that as SLF (and a nervous one), my 'safety and comfort' is paramount. And I want to hear the pilot, maybe even see him. I may be in a minority, maybe the other drunken louts on board don't give a monkeys but I do. When the Captain or Crew have something to say, I want to listen.

So, for those amongst you who think it's cringe worthy or something to do with internal and comapny politics, then spare a thought for those of us who really DO appreciate the work you put in. And speaking entirely for myself, it makes MY experience less stressful and more enjoyable. Do please keep it up
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Old 19th Jul 2007, 20:08
  #104 (permalink)  
 
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heavy heavy has it right. All these spouting what great leadership it is are just spouting self fullfilling sh1te. It might be great leadership in their opinion or the mess after high jinks but not to your average crew member or punter. It would be interesting to correalate the opinions of leadership with peoples flying background. IE Mil or civvy.
Kowloon refers to the u tube chap as having bad crm skills. So does this great leadership and bonding exercise suddenly change that. Not a bit . I feel that this sort of thing on a regular basis demonstrates just how narcisism like this is inversely related to good crm and leadership.
PS Im not gay
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Old 19th Jul 2007, 20:19
  #105 (permalink)  
 
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Do not listen to farty

I have worked him/her out for what he is (he=he/she, him=him/her).

Complete buller. If you read his previous posts (all of them) a lot of what he says does not add up.

Obviously on this site to wind people up.

Lies about his sexuality/flying experience (cabin or flight deck).

Just ignore him, he is a little sad, but fortunately in the minority.

Looking forward to pprune starting a site that isn't anonymous, to prevent people like farty posting.
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Old 19th Jul 2007, 20:43
  #106 (permalink)  
 
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Interesting stuff this. What started out as a simple comment about how one particular skipper handled a specific situation in his/her opinion as the best way - by simply talking to the pax outside of the office door has turned into some sort of free for all rant about the merits of CRM (how the hell it got there I have no clue), and excessive paper-work when pulled up on stand...or some sort of rant about airline economics with a comparison to aerodynamics...

As I said before, it is up to the individual to decide how best to handle specific situations and how best to explain to the pax what is going on. Keeping them in the dark using the mushroom philosophy is a recipe for disaster IMHO, and telling them all you can, clearly and efficiently and what you EXPECT the next steps and timelines to be I have found works wonders

Simple enough. Right ?
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Old 19th Jul 2007, 23:20
  #107 (permalink)  
 
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I remember saying CHEERIO as the pax disembarked at Glasgow one evening.

They were all Rangers supporters on a charter who had a three hour delay and had lost the match.

Quite a few of them offered to inserts various parts of the aircraft and other miscellania in my anal passage as they went down the steps. I still managed to thank them all for flying with us but it did take the edge off it!

As for Captains showing their faces quite, a few I have flown with would be better never saying anything to anyone, anwhere in any situation. In fact when i was a FO I used to wish some Captains would just stay in the cabin.
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Old 19th Jul 2007, 23:26
  #108 (permalink)  
 
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Had been watching this thread but never seen it in action until a return from BCN-LHR (BA487) tonight. Slight delay on departure but very capable Captain made himself visible and explained the situation. Good to see and, IMHO, should be done more often.
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Old 19th Jul 2007, 23:52
  #109 (permalink)  

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"I remember saying CHEERIO as the pax disembarked at Glasgow one evening.
They were all Rangers supporters on a charter who had a three hour delay and had lost the match."

Now THAT's what I call poor judgement...

Edit: I don't mean that in a lighthearted banter stylie by the way.

Last edited by SLFguy; 19th Jul 2007 at 23:54. Reason: ...clarification....
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Old 20th Jul 2007, 11:09
  #110 (permalink)  
 
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Come on gatbus , wind up or not it illicited some good responses . Ive dropped the gay thing, now the issues amongst aircrew (not punters ) are now a debate on whether this is blatent narcism or does it have any real value vis a vis crm, leadership and the different interpretations of both. As for the pax perspective ..well thats another issue. Personnaly I have addressed in the lounge after a horrendous delay. It did nothing to help.
The MAJORITY of punters these days cant distinguish between the flight deck members and have little interest in them. The only real justification for such behaviour is self indulgence, with the agreement of the minority of like minded punters.
Just as I have no interest in whos birthday it is when Im a pax on easy jet. I paid for Ato B and not a bonding exercise with the crew or pax.
Its all abit out of touch with the majority of the public who can afford to fly and more in keeping with a particular brand of management favoured by the commissioned types and in the civilian world corporate bonding excercises.
The U tube clip says it all.
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Old 20th Jul 2007, 17:34
  #111 (permalink)  
 
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Nice touch from the Captain- I am all for 'people power' and my wife and 'kids' would agree.
Appreciate someone going the extra mile and seeing it as an ego trip is laughable.
Yrs,
Yacov
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Old 20th Jul 2007, 18:42
  #112 (permalink)  
 
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This thread just proves how many pilots are egotistical control freaks, trying to enforce their narrow view of life on others.

Fact is, as long as another captain stays within SOP and company rules, it has stuff all to do with you whether he speaks to pax from the cockpit or cabin, makes tea for the cabin crew or greets pax on their way out.

It is his flight to conduct as he wishes.

I can only assume that most of the critics are FO's. They do have the advantage of a mind uncluttered by command experience.....
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Old 20th Jul 2007, 18:46
  #113 (permalink)  
 
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Some people still don't get it.

I don't want my profession and it's currently still "reasonable image" dragged down by some narcissistic to$$er at the front!
I have seen enough idiots that think just because they made it into the left hand seat, they now have a licence to become representatives or entertainers!
They are more often than not an embarrassment at best and a huge pain in the ae otherwise.
If the reason is for "calming" and "feeling sorry for your delay" then how about doing the same in the middle of an emergency descent! That's when the SLF need your touchy/feely cp most!
Get back in that cockpit and enough of the theatrics, fly the plane, do your PAs, just don't get up!
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Old 20th Jul 2007, 19:14
  #114 (permalink)  
 
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one four sick,
Why, pray tell, do you need a "reasonable image", or any image for that matter? Your job is to carry paying passengers as safely and pleasantly as possible from point A to B.
Or did you become a pilot for the uniform and adoring hero-worship from those without pilot's licences?
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Old 20th Jul 2007, 19:43
  #115 (permalink)  
 
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Some of you guys should seriously consider transferring to a cargo airline.

Maybe it's time to do away with the old Captain, First Officer, naval tradition type ranks and rename the crew as say, flight management technicians with a team leader and an operator. Uniforms could be polo shirts and baseball caps in airline's colour scheme. That would remove any chance of people getting an ego trip just because they're pilots, sorry FMT's.

No need for a 'reasonable image' or status for the profession. Leave all that status nonsense to the real professionals, Doctors, Architects, Lawyers et al.
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Old 20th Jul 2007, 19:53
  #116 (permalink)  
 
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No need for a 'reasonable image' or status for the profession. Leave all that status nonsense to the real professionals, Doctors, Architects, Lawyers et al.
Having worked as an engineer for a few years, and having golf buddies who are doctors and lawyers, I can safely say that no other professional industry has the same pathetic need for status and image (except maybe TV evangelists and politicians, but then again, I don't count them as professionals). Being a professional has everything to do with work and nothing to do with image.
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Old 20th Jul 2007, 20:14
  #117 (permalink)  
 
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This is senseless. Here is what I posted back on page 3:

These discussions are pointless. There's an argument for and against everything. It all comes down to individual personalities. Just do what you feel comfortable with. It doesn't matter what it is because you'll NEVER please everyone!
I really would like to see this thread locked. It's an embarassment to the profession.
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Old 20th Jul 2007, 23:00
  #118 (permalink)  
 
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I agree whole heartedly with Sobelena. Dry up, this thread is cringe worthy.

If you feel it's appropriate, do. If you don't, don't.

I've just lost 10 minutes of my life reading this claptrap.
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Old 20th Jul 2007, 23:10
  #119 (permalink)  
 
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Cheesy

10 mins to make your mind up?
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Old 21st Jul 2007, 09:44
  #120 (permalink)  
 
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"Professional"

Simply put, means you are paid to do the job, as opposed to;

"Amateur"

Which also simply put, means you are not paid to do the job.

End of.


PLEASE LOCK THIS THREAD.
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