Go Back  PPRuNe Forums > Flight Deck Forums > Rumours & News
Reload this Page >

Court Win May Change Future of Air travel

Wikiposts
Search
Rumours & News Reporting Points that may affect our jobs or lives as professional pilots. Also, items that may be of interest to professional pilots.

Court Win May Change Future of Air travel

Thread Tools
 
Search this Thread
 
Old 24th Jan 2002, 15:58
  #21 (permalink)  
 
Join Date: May 2001
Location: The Pointy End
Posts: 177
Likes: 0
Received 0 Likes on 0 Posts
Post

Curious Pax, I take your point. Remind yourself how much a bottle of water costs, even the cheap ones. Then multiply by 235 (B757) so that every passenger can have one.

If the person in question WERE really frightened by DVT, surely he/she would have purchased one before the flight. In Egypt (and I know this first hand) you have to beat the water sellers off with a big stick.

Not withstanding any of the above, water is available to the passengers free of charge. BUT it comes from the galley potable water tank. (B757/B737-8) On the B767’s the passengers have access to the water fountains that are situated in the mid cabin. Again these are free of charge.
max_cont is offline  
Old 24th Jan 2002, 18:45
  #22 (permalink)  
 
Join Date: Sep 1999
Location: United Kingdom
Posts: 929
Received 0 Likes on 0 Posts
Arrow

Mmme!. .Seem to remember that Mon used to fly their 757's in a 228 pax config. THEN a new kid on the block started up and put 235 pax in. This was then required by all the charterers so the extra seats were installed.. .Really this all comes down to a phrase I heard on watchdog.(From a tour operator not an Airline). .I think it went something like " Our discerning clients would rather have budget sensitive holidays than have an increase in seat leg room"

[ 24 January 2002: Message edited by: IcePack ]</p>
IcePack is offline  
Old 24th Jan 2002, 18:51
  #23 (permalink)  
 
Join Date: Mar 2001
Location: London
Posts: 94
Likes: 0
Received 0 Likes on 0 Posts
Post

Unwell raptor

You make a very good point. Can someone with the relevant know how, calculate the extra costs for say a typical 757, one class going from 28 pitch to 32" pitch. Just to get an idea. At present, you either go economy, or else pay huge wadges extra for premium or business. So, what I want to know is this, would it add £500 extra to a £200 ticket, or would it add around 20%, £40. If this is the case, why do the airlines resist the idea so strongly?

Every time this issue is raised on this site, it seems impossible for any constructive ideas to appear. Typically it is just 'passenger hating' vitriol.

As regards the case, Thank god someone has had the balls to do this. If you are over six foot (or less) tall and fly on a charter flight it really is a living hell. Contrary to some of the nonsense posted above, people who go on package holidays are not all oiks and do not all pay 'bucket shop prices' either. Many locations worldwide are only served by charter flights. Often their is no choice at all.

For clarity, the case did not focus on adhering to safety regulations, but to the concept of comfort. Generally, if the seats on planes were not too close together, and too small, then the problem would not occur. The airlines only have themselves to blame in this respect. They know their seats are extremely uncomfortable.

Although boeing have no major influence (its the airlines decision), apparently, they always suggest an economy seat pitch of at least 32". Is this correct, or an urban myth?
flypastpastfast is offline  
Old 24th Jan 2002, 19:18
  #24 (permalink)  
 
Join Date: Jan 2002
Location: SE UK
Posts: 242
Likes: 0
Received 0 Likes on 0 Posts
Post

Dr. John H. Scurr of JMC explains that in order to avoid DVT one must..

Purchase a pair of elastic compression stockings to wear for the duration of the flight. They promote the flow of blood through the legs, thereby reducing the risk of blood clots.

Wear loose, baggy clothing during the flight.

If you can take aspirin, have one tablet on the morning of travel. This reduces the stickiness of blood and decreases the risk of a clot developing. (Please ensure that you consult your doctor first). . .Drink plenty of water during the flight to dilute the risk of a blood clot. Too much alcohol tends to cause dehydration, which can increase the risk of clotting.

Doing a few simple exercises regularly from your seat during the flight helps to promote the flow of blood through the deep veins. (‘Work out’ in your seat with JMC Airlines exclusive Mr Motivator in-flight exercise routine or follow the simple exercise plan in the JMC ‘In the Air’ in-flight magazine).


. .With regard to the question, how much extra will it cost to increase a seat pitch to 32" from 28"?. .In order to work this one out you have 2 major variables.. .Aircraft type? - If you increase the pitch to 32" on 737 compared to a 767 you will obviously lose far more passengers per hull.. .What is the width of the seat? - For example a 757 operated by BA is 3+3 whereas a charter aircraft is 4+3.

If ALL charter companies have to increase their seat pitch to a more humane 32" than so be it. Why shouldn't the consumer pay a little bit more in order to avoid one of the major causes of DVT? Perhaps then the market will be a bit more transparent and comparable?
Land ASAP is offline  
Old 24th Jan 2002, 19:21
  #25 (permalink)  
 
Join Date: May 2001
Location: The Pointy End
Posts: 177
Likes: 0
Received 0 Likes on 0 Posts
Red face

I think it’s something to do with FREE MARKET FORCES. If you don’t like the product, then don’t buy it.

If you sell your car in Exchange and Mart, you sell to the highest bidder. It’s the same for seats. If you can’t afford the BMW, you can’t force the seller to reduce the price just because you think he should. Especially if he has someone who is willing to pay the asking price.

In the case of premium seats, that would be the companies who send their executives away on business. Again market forces will dictate the routes. If you don’t like charter flights you can go by ship or drive to Cornwall.

It’s not about hating passengers, but about unrealistic expectations. I want cheap holidays, but I know I’m not going first class.

We sell a premium seat on longhaul flights. They are usually booked up, but when we ask the passenger who is complaining about the seats in economy, why he didn’t book premium? The usual answer is that they didn’t want to pay the extra £50.

Sorry but I have no sympathy for people like that.
max_cont is offline  
Old 24th Jan 2002, 21:37
  #26 (permalink)  
 
Join Date: Jul 2000
Location: Dubai - sand land.
Age: 55
Posts: 2,832
Received 0 Likes on 0 Posts
Thumbs down

Well to all of you short arsed little gits who are complaining about the injustice of JMC having to fork out a measly £500... I'm 6'7", and I can tell you that any economy seat is generally a squeeze. I have stood for an entire BA LAX-LHR (except for the mandatory sitting bits) because even the "cost you more" scheduled flights have a joke of a seat pitch <img src="mad.gif" border="0"> <img src="mad.gif" border="0"> <img src="mad.gif" border="0"> .

It's about time we big blokes got something done. The CAA need to now realize that people are TALLER now than thirty years ago. Just because it's legally airworthy doesn't make it a good idea. Smoking is legal - but STUPID as is letting 18 year old boys get behind the wheel of a car !!!

There is also a SAFETY issue. The damned seats are often so tight that there is NO CHANCE WHATSOEVER of getting into the brace position in an emergency landing....... Think about that one little people !!

As someone pointed out, the possibility of flying club or first is prohibitive to most people, also some destinations are only charter served...
White Knight is offline  
Old 25th Jan 2002, 03:06
  #27 (permalink)  
 
Join Date: Dec 2000
Location: North West, UK
Age: 56
Posts: 714
Likes: 0
Received 0 Likes on 0 Posts
Question

A retired police officer friend of mine went on holiday last year and noticed that where he was sitting the seat pitch was not enough to enable him to go into the crash position, ie head down between knees. Having noticed this he wrote to the CAA complaining that on the safety card instructions regarding emergency procedures it clearly said that near to time of impact to take the brace position. A diagram clearly showed that passengers were expected to put their hands on their heads and put their heads forward between their knees. A few months after he wrote his letter I did notice an article in Airliner World, I think, stating that the CAA had received such a complaint and were investigating.
EGCC4284 is offline  
Old 25th Jan 2002, 03:12
  #28 (permalink)  
reportfurther
Guest
 
Posts: n/a
Post

LANDMARK COURT DECISION

Passenger gets compensation for cramped seat on plane

A businessman's victory after suffering from distress on an eight-hour flight could pave the way for millions of similar claims

LONDON - A court ruling awarding £500 compensation to an airline passenger for being cramped has opened the way for millions of other long-haul travellers to make similar claims.

Businessman Brian Horan, 56, was an economy-class passenger on an eight-hour flight from Britain to Canada.

He told a court in Macclesfield, Cheshire he had to tuck up his knees because the seat in front was too close.

Eating and reading was difficult and sleeping impossible.

He said he suffered distress and discomfort because of the cramped seating on the British Airtours Boeing 767 jet.

Mr Horan, managing director of a storage company, said he had severe pain in his legs because of the tight seating.

He had a medical check-up after landing but was not found to be suffering from deep-vein thrombosis (DVT), also known as economy-class syndrome.

Judge Andrew Wallace said on Wednesday: 'I am satisfied that Mr Horan suffered quite considerable discomfort as a result of the cramped conditions in the cabin.

'I accept there may well be considerable commercial ramifications following this case.'

The judgment and the award of compensation could lead to a flood of similar claims from other economy-class passengers, experts believe.

Dr Farrol Khan of the Aviation Health Institute said: 'The judge is right, there will be ramifications from this case.

'Hundreds of thousands of other passengers may make similar claims, or airlines will be forced to provide more space in economy class.'

The Air Passengers Group also charged that some airlines were cramming so many seats into the cheaper cabins, especially on long-haul flights, that economy class was being referred to as 'cattle class'.

Cramped conditions also increased the risk of DVT.

'If my win makes airlines provide more space for passengers, I will be very happy,' said Mr Horan.

'There are very few flights which have every seat in economy class booked, especially since the Sept 11 terrorist airline hijackings.

'It is time for airlines to remove a couple of rows, which would make all the difference.'
 
Old 25th Jan 2002, 03:37
  #29 (permalink)  
 
Join Date: May 2000
Location: Camp X-Ray
Posts: 2,135
Likes: 0
Received 0 Likes on 0 Posts
Post

I was wondering when Mr Farrol Khan of the so-called 'Aviation Health Institute' would show up. I seem to remember from previous threads that Mr Khan is in fact the only member of the Aviation Health Institute, and he holds no medical or scientific qualifications whatsoever. Furthermore I seem to remember a government research group dismissing his 'facts' as misleading, innaccurate and contrary to the conclusions of the original authors of much of his rehashed material. So an ideal choice for the media to interview then.
Hand Solo is offline  
Old 25th Jan 2002, 04:08
  #30 (permalink)  
 
Join Date: Nov 2000
Location: London, UK
Posts: 112
Likes: 0
Received 0 Likes on 0 Posts
Post

A couple of things:

The point that people are getting taller is bang on the money. The 'standard' UK bed increased in length, at some point between the 1960s and the 1990s, from 6 ft. 0 ins to 6 ft. 6 ins. I don't need to remind you of what happened to airline seat pitch during this period...

Channel 4 News reported this evening that seat pitch on this partcular JMC flight to Calgary had been 28 inches. I am 6'3" and have suffered 2.5 hour charter flights to and from the Med in similar seats. I wouldn't dream of attempting it long haul.

The comfort thing is a real issue. After Virgin reduced its economy class seat pitch from 34 to 31 inches I made a vow never to fly economy long-haul again. What this means is that I spend more time in Europe, use airmiles to upgrade to business when I travel longhaul, or, when I really have to, take the pain and shell out for business. Yes, I paid BA over £5,000 to take my girlfriend and I to BGI over New Year (should keep you Nigels in business for an extra 3 minutes or so!). Lucky me - I can afford to do that occasionally - most tall people cannot.

Essentially, I view the economy seat pitch as unfair to taller people. It's not my fault I'm tall - and I'm hardly a monster. Small people get to pay a few hundred quid to travel and can be reasonably comfortable; I need repeat visits to the chiropractor if I try the same trick. In essence, I am being blackmailed to travel further up the plane.

As for the economics, it can't be that disastrous if AA can run with a sensible (read: pre-1994) transatlantic seat. It's up to regulators to regulate the market to stop the inevitable squeezing of pitch downwards, and I hope they come up with a sensible number - and by that, I mean over 31 inches.
J-Class is offline  
Old 25th Jan 2002, 06:38
  #31 (permalink)  
 
Join Date: Nov 2000
Location: W.Sx UK
Posts: 25
Likes: 0
Received 0 Likes on 0 Posts
Post

Firstly,Max_cont,. .Where on earth did you get your "choice 3"holiday of "world traveller plus" to BGI??. .BA do not, and have so far never offered WTP to BGI.Perhaps you invented these "holidays" to make your point!Fair enough.. .Secondly,all you legroom complainers(I'm crew by the way,and I'm all for loads of legroom as it would make my job much easier),are any of you prepared to pay the "extra" to allow for all this room?. .Market research has shown beyond doubt that the vast majority of punters are happy to bear discomfort if it will save a few quid on the price of their flt/hols.Until people are prepared to change their expectations about flying,things will stay as they are.. .Can somebody tell me another industry where the general public expect to get so much for so little??. .I'm off to buy a new car tomorrow...I've got enough for a brand new Fiat Punto,but I'm going to demand that the dealer sells me a brand new Merc for the same price.If I don't get what I want,I'm going to sue the ******,'cos at 6'4,there is no way that Punto is gonna be roomy enough for me.I shall report at how I far I get with my impending lawsuit!!
Tomb Raider is offline  
Old 25th Jan 2002, 07:24
  #32 (permalink)  
 
Join Date: Jan 2000
Location: LTN, UK
Posts: 80
Likes: 0
Received 0 Likes on 0 Posts
Post

when BY were looking at seating and non-recline on some rows of a B757 I seem to remember we were given numbers a loss of 1m sterling in revenue per year per seat u take off.

therefore u take off one row and thats 6 seats so 6m per aircraft per year, with the current 18 B757's operated by BY that 108m in revenue per year.

now with a pax carrying of c8m (one way so 4m return) thats 27 sterling per pax carried. Oddly enough, most pax won't pay that much extra!
clipstone is offline  
Old 25th Jan 2002, 12:48
  #33 (permalink)  
SpaceRanger
 
Join Date: May 1999
Location: Samsonite
Posts: 213
Likes: 0
Received 0 Likes on 0 Posts
Post

For all you folks complaining about seat pitch:

When you book your holiday, demand or query about the seat pitch. The greater the demand, the greater the chance of more flights with better seat pitch. But you must be prepared to pay more then, simple math,

less people on plane = each must pay more

(As in the example above)

I know there are differences between operators, so already now you have a choice. It my not be very transparent, but ask for it ! Pay more for it, and you'll get it !

When you sit with that shiny brochure and find a good travel bargain, you might not be thinking of seat pitch, but now is the time to start doing just that.

One of my friends is flying a 757 and it has been converted several times, each time to FEWER seats. I think it is around 180 seats now, and the rumour goes around pax that it has good seat pitch. People come back and recommend it to their friends !

[ 25 January 2002: Message edited by: TheDrop ]</p>
TheDrop is offline  
Old 25th Jan 2002, 13:06
  #34 (permalink)  
 
Join Date: Aug 2000
Location: uk
Posts: 1,778
Received 19 Likes on 10 Posts
Post

clipstone,

You say that most passengers won't pay £27 for extra legroom. The problem is that passengers are never offered such a simple choice. I imagine that, if they were, the majority would take it, especially on longer flights.
pulse1 is offline  
Old 25th Jan 2002, 13:43
  #35 (permalink)  
 
Join Date: May 2001
Location: The Pointy End
Posts: 177
Likes: 0
Received 0 Likes on 0 Posts
Post

Tomb Raider, I went to BA’s website. I typed in the departure and the destination and it came up with the rest. You can also select the class of seat. Wtp being one.

At no time did I say that BA offered this class. I was demonstrating the point, that if you want more you pay more.

You will also notice that I used the word THEORY at the beginning of the example.

Yesterday when I did this research, the site gave the figures posted. However today, the same site is now telling me that WTP is not available (as you have stated) on this route. The site will now only quote first class at around £11500. It would appear tweaking to this site is still ongoing.
max_cont is offline  
Old 25th Jan 2002, 14:44
  #36 (permalink)  

Keeping Danny in Sandwiches
 
Join Date: May 1999
Location: UK
Age: 76
Posts: 1,294
Likes: 0
Received 0 Likes on 0 Posts
Post

I'm sorry guys the seat pitch that is offered in UK charter airlines is unacceptable but legal. The CAA issued a paper on it last year calling for more legroom and it has been buried on Stephen Byers desk. . .The facts are that as all the charter airlines are in competition they will all put 235 in a 757 until the law is changed.. .The average passenger size has increased during the last 30 years and it is about time the seat pitch reflected that.

Last year I returned to the UK on a Spotty M A300 and sat with my hips pinned to the rear of the seat, on tiptoes with my knees pressed up against the seat in front. That is unsafe, unacceptable and should be unlawful.

The companies should stop moaning and start selling an honest safe product. . .Good on the Judge and good on the guy that was prepared to take JMC to court.

[ 25 January 2002: Message edited by: sky9 ]</p>
sky9 is offline  
Old 25th Jan 2002, 15:07
  #37 (permalink)  
 
Join Date: May 2001
Location: The Pointy End
Posts: 177
Likes: 0
Received 0 Likes on 0 Posts
Post

I don’t think you will get any objections from airlines, if they are ALL forced to provide more legroom.

I personally don’t care if you fit a B767-300 with a 100-seat configuration.

The price of a seat WILL then rise. The only losers will be the majority of people who want to take a holiday and find that they can no longer afford it.

What the public really want is more room for free. They won’t be getting that. The economics don’t allow it.

The passengers themselves will be the biggest loser in this.
max_cont is offline  
Old 25th Jan 2002, 15:21
  #38 (permalink)  
 
Join Date: Jul 2000
Location: Dubai - sand land.
Age: 55
Posts: 2,832
Received 0 Likes on 0 Posts
Post

TR; obviously as a little person you don't really understand what it's all about. If I fly charter or economy, then I usually have to shoehorn myself in. It is NOT safe <img src="mad.gif" border="0"> <img src="mad.gif" border="0"> because a) brace position not possible and b) in the event of an accident I could well become wedged and as well as not getting myself out would also block other peoples exit. As a crew member you must surely see the issue here..... .Comparing the whole issue to Fiat puntos v Mercedes is just crass.............
White Knight is offline  
Old 25th Jan 2002, 15:23
  #39 (permalink)  
 
Join Date: Jan 2000
Posts: 677
Likes: 0
Received 0 Likes on 0 Posts
Post

If it is mandated/recommended by the CAA and all the charter airlines do it then us punters will have to accept the extra cost. Don't forget the airfare is only part of the cost of a holiday. What does an average UK family pay for a 2 week holiday in Spain - c£1000 all in? If so I don't believe they'd begrudge a few extra pounds for a bit more comfort.
brabazon is offline  
Old 25th Jan 2002, 15:28
  #40 (permalink)  

Uncle Pete
 
Join Date: Jul 1999
Location: Frodsham Cheshire
Posts: 915
Likes: 0
Received 0 Likes on 0 Posts
Question

Perhaps the Trading Standards or Advertising reulatory authorities should be more postive in allowing the passenger to have information in a simple format about seat pitch, possibly incororating a table of weight/height, to see if you can actually sit straight ahead with your back upright. There is a safety consideration here in the event of an incident.

Passengers could also be fully informed as to the catering arrangements and if a meal/drinks will be provided. If not take some sandwiches and a six-pack. Currency accepted by the airlies could also feature in the brochure.

You should then know exactly where you stand, or sit, and plan your holiday/ airline accordingly. When the "sardine" class airlines start losing out progress will be made.

MP <img src="rolleyes.gif" border="0">
MaximumPete is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.