HeliOps Magazine contact

[KNIEVEL77]

Any chance you could photocopy it and sent it to all of us??????

[kneedwondean]

This doesn't look too good does it? I ordered my subscription 3 months ago, money has come out of credit card but no mags yet......

[MightyGem]

Any chance you could photocopy it and sent it to all of us??????

You could always try the online version:
HeliOps Magazine - Current Issue

[Ned-Air2Air]

Interesting comments by a lot of you, but hey each to his own. I will answer some of the points made here in the various posts.

KNIEVEL77 - Feel free to send me an email directly to [email protected] including a name and postal address where the magazine was to be sent and I will look into it myself. On the subs for we tell subscribers to allow at least six to eight weeks for receipt of the first issue. This allows time for the subs to be processed, entered into the database and get printed with the onserts for the next issue of the magazine that goes out.

RUNWAY101 - The young lady you spoke to at Heli Expo was Ashley and she was the daughter of my editor, and yes she was correct we had ongoing problems with NZ Posts service hence our change mid year to Spring Global Mail who now handle all the mailings.

Thanks THM. It's a bit of a worry that their own forum is full of posts from people who have sent money but not received anything!

Interesting comment but totally incorrect. I just checked and had a look on our forum and there are comments from four people who asked us to look into subs issues. Considering we have over 5000 paid subs to HeliOps I expect to have a few hiccups now and then. Look at the time period when these posts were made, they were not all over the space of a week or such.

PPLH -= If you subscribed early December then be realistic, when do you expect your first issue, a week later. Sorry but thats why we put on there allow six to eight weeks for first issue, same as above post. Since I dont know a name or postal address I cant give you any specific answer but if you did subscribe in early Dec then expect the Jan/Feb issue as your first one.

kneedwondean - Send me an email with name and postal address and I can look into it.

As I have told people on the forum here before, if you have an issue then email me directly. My direct email address is always available for people to contact me and like I said I expect to have subs issues come up from time to time. Between the three mags we have we have over 13,000 paid subs so is everything going to always go smoothly, no not at all.

For those that just want to bag us in public then fine go ahead and do so if it makes you feel better, but those who email me directly always get their problems sorted.

Ned ([email protected])

[KNIEVEL77]

Hi Ned,

Thanks for taking the time to answer some of the questions posed.

I emailed you a few weeks ago but unfortunately haven't heard back from you yet, however I shall resend the email to you now.

Thanks again,

K77.

[CYHeli]

check email

K77, check the email address that you sent it to. The email address on the first page of this thread had a spelling mistake in it.

Thanks for doing the right thing Ned.

[Ned-Air2Air]

CYHeli - I have no problem trying to help someone sort out a problem with their sub. If I was in the same position then I would expect similar.

All I have issue with is getting attacked here in public. If anyone has an issue then send me a PM or an email with the problem and I will get it sorted as bottom line buck stops with me.

[Sandy Toad]

All Regular Here! Just to add more balance from the silent majority who never complain because everything is going ok - everyone here is receiving their magazines regularly, and cracking pix in every issue too!

[pplh]

Ned - sorry I guess I wasn't really expecting the actual magazine the day after I subscribed, maybe just something along the lines of a confirmation email to tell me that you've have received my $180 NZD!

Thanks for getting back to me though, I'll sit tight.

[DennisK]

Heli Ops

Just another short note to help balance out this nonsense ... I'm another regular and prompt receiver and very happy with the mag I am too. Great stories and sometimes even greater pics.

Well done all at Heli-Ops.

Dennis K

[McBad]

I subscribed spring 2008. Nothing happened for months and months, despite exchange of e-mails, various promises and a number of e-mails that weren't responded to.

Had completely given up on it when an issue fell through the door. So far I've had two issues out of my years subscription, both arriving here many months after publication date. I won't be renewing my subscription but the message is don't give up; they may arrive.

M.

[widgeon]

Realview Build Number: 20081219.0
URL: Heliops : , Page 1
---------ERROR DETAILS----------
name: TypeError
message: Object required
number: -2146827864
description: Object required

Hmm when I tried online version I got this message,

Not sure what sort of object it required , tried throwing a towel at the monitor but it did not work

[pplh]

widgeon, I'm getting the same error message for that link although I believe its an error at their end of things.

[muermel]

I would like to take a subscription of HeliOps Magazine but I`m a bit confused by your comments here. So if I subscribe now online via the magazine`s website, do I get the next issue allready or will I be facing problems and delays like some people here at the forum?

I live in Germany btw.

From what I can tell by Nedīs pics here at the forum it`s definitely worth the 40 Euros.

Greetings

[topendtorque]

ALL REGULAR HERE TOO. and as with another top mag that comes my way, the OZ OUTBACK magazine, you wonder just what good stories and photo opportunities there are left to unearth for the next go round.

WRT the below, send it to NED, send it to NED at the email listed above, hot damn, could easily be a computer glitch that they are not aware of.

Realview Build Number: 20081219.0
URL: Heliops : , Page 1
---------ERROR DETAILS----------
name: TypeError
message: Object required
number: -2146827864
description: Object required

Hmm when I tried online version I got this message,

Not sure what sort of object it required , tried throwing a towel at the monitor but it did not work

[Ned-Air2Air]

The link for the digital edition is inop at the moment as we have a newer updated version of digital edition software being installed and when its all tested and bugs sorted then we will open it up.

Ned

[ramen noodles]

That's the power of pprune - ask a question, and the Publisher writes back! Good on ya, mate!

[Ned-Air2Air]

Ramen - Its got nothing to do with the power pprune as you put it. It has to do with the fact that I have been a member of pprune for a number of years and am in and out of here all the time and if someone asks a question then I will answer it.

Thats what its got to do with.

Ned

[muermel]

Delayed delivery of HeliOps Magazine

Hey guys

I just want to know if any other subscribers of HeliOps Mag but me have or have had a delay/delayed delivery of the latest issue (Kmax on cover). It hasn't arrived as yet and I`ve already sent a mail via their website but haven't had an answer (8th of September) so far.

Greetings

[Ned-Air2Air]

Muermel,

Kmax issue has been and gone. Latest one with AW139 on the cover is now out so obviously your one didnt get there.

Drop me a PM with name and postal and will arrange for replacement copy to be sent off.

Ned

P.S. My admin guy has been on holiday and I have been away shooting on the fires in California for the last two weeks hence lack of reply from office if you only sent it on the 8th but he is back as of today.