Helobooks.com
Hovering AND talking
Joined: Feb 2003
Posts: 5,711
Likes: 1
From: Propping up bars in the Lands of D H Lawrence and Bishop Bonner
My mother ordered the set of Ray Prouty books for my Christmas prezzie last year. She placed the order around about AUgust/September and later gave up a full-time job in order to chase it.
I have just asked her if she had the contact name and number of the chap she spoke to at Mojave Books but sadly she lost it in a computer crash.
I did get the book in time for Christmas (2005 that is!).
Try to find a phone number - it might help!
Cheers
Whirls
I have just asked her if she had the contact name and number of the chap she spoke to at Mojave Books but sadly she lost it in a computer crash.
I did get the book in time for Christmas (2005 that is!).
Try to find a phone number - it might help!
Cheers
Whirls
Gatvol
Joined: Jun 2000
Posts: 4,197
Likes: 1
From: KLAS/TIST/FAJS/KFAI
Went to the website and yes indeed, Helobooks and Mojave books are the same thing.
Did someone say that is one of Shawn Coyles hobbies?? Is he affilliated?? He is a responsible guy and would no doubt solve the problem.
I know he used to work in Mojave but think he has taken on something else, maybe somewhere else.
I just called the number as advertised and got a recording that Alan Redeckis?? mail box is full.
Thats not a good sign during working hours. I think this is a part time gig for someone. Lets keep this going until we find out.
Im up for PMs if anyone needs help on it. I dont live that far and I will be driving by there on 5 Dec. If we have a physical address.
Did someone say that is one of Shawn Coyles hobbies?? Is he affilliated?? He is a responsible guy and would no doubt solve the problem.
I know he used to work in Mojave but think he has taken on something else, maybe somewhere else.
I just called the number as advertised and got a recording that Alan Redeckis?? mail box is full.
Thats not a good sign during working hours. I think this is a part time gig for someone. Lets keep this going until we find out.
Im up for PMs if anyone needs help on it. I dont live that far and I will be driving by there on 5 Dec. If we have a physical address.
Thread Starter
Joined: Aug 2006
Posts: 28
Likes: 0
From: Sweden
Whirlygig,
I see a pattern, maybe they're just out to surprise me!
Backups, backups, backups!
B Sousa,
I couldn't ask that of you, that sounds like a pain. If his voice mail is full, and he hasn't answered my ~5 emails, he doesn't want to be reached. If it had been lots and lots of money, I would have hired you to go after them, but as it was I only lost some money and 20% of my faith in mankind, and I managed to keep my appartment despite all this, so I'll consider it as one of life's lessons.
I did contact Shawn Coyle via PM a couple of weeks ago, so did a few others the first time I posted about this, but he hasn't answered yet. But I couldn't blame him for this, I haven't found anything to suggest he's affiliated, my guess is that they're just the ones selling Shawn's books.
Thanks for the help though, people, you've all restored some of that faith in mankind!
...
placed the order around about AUgust/September...
...
I did get the book in time for Christmas (2005 that is!).
placed the order around about AUgust/September...
...
I did get the book in time for Christmas (2005 that is!).
...
but sadly she lost it in a computer crash.
but sadly she lost it in a computer crash.
B Sousa,
...
I dont live that far and I will be driving by there on 5 Dec. If we have a physical address.
I dont live that far and I will be driving by there on 5 Dec. If we have a physical address.
I did contact Shawn Coyle via PM a couple of weeks ago, so did a few others the first time I posted about this, but he hasn't answered yet. But I couldn't blame him for this, I haven't found anything to suggest he's affiliated, my guess is that they're just the ones selling Shawn's books.
Thanks for the help though, people, you've all restored some of that faith in mankind!
Joined: Nov 2000
Posts: 4,330
Likes: 74
From: White Waltham, Prestwick & Calgary
Hi guys -
I am reliably informed that very soon Matt Johnson will be handling Shawn's books and Ray Prouty's.
They (Shawn and Matt) are aware of the problem and it is being dealt with right now, although the changeover will not be complete for about ten days to two weeks.
You can contact Matt at any time via email: Matt Johnson
Phil
I am reliably informed that very soon Matt Johnson will be handling Shawn's books and Ray Prouty's.
They (Shawn and Matt) are aware of the problem and it is being dealt with right now, although the changeover will not be complete for about ten days to two weeks.
You can contact Matt at any time via email: Matt Johnson
Phil
Joined: May 2005
Posts: 118
Likes: 0
From: UK
So where can we get hold of Ray Prouty's books in time for Christmas? (UK) Anyone know?
Cheers...
Either over the counter from a shop, or search the internet and confirm with any potential supplier that they actually have the book in stock and can supply it to you before Christmas.
If delivery time is crucial, make the shipping date a condition of agreeing to make an advance payment to them.
If they fail to do that, you have a choice of waiting or notifying your card issuer as others have described.
Heliport
Cheers...
Either over the counter from a shop, or search the internet and confirm with any potential supplier that they actually have the book in stock and can supply it to you before Christmas.
If delivery time is crucial, make the shipping date a condition of agreeing to make an advance payment to them.
If they fail to do that, you have a choice of waiting or notifying your card issuer as others have described.
Heliport
Joined: Oct 2002
Posts: 247
Likes: 0
From: Cape Town/London
I also paid for a book with my Amex, after many emails I asked Amex to reverse the charge which they did.
I let Heliport know about the problem and he very kindly send Shaun a PM on my behalf. I got a reply VERY quickly from both Shaun and Alan promising me the book so I re paid them - guess what - the book never arrived.
I sent a few more emails then got bored. Amex repaid me but I would rather have the book.........
BTW Alan's email is [email protected]
Surprised and disappointed to read this.
I thought it had all been resolved.
Heliport
I let Heliport know about the problem and he very kindly send Shaun a PM on my behalf. I got a reply VERY quickly from both Shaun and Alan promising me the book so I re paid them - guess what - the book never arrived.
I sent a few more emails then got bored. Amex repaid me but I would rather have the book.........
BTW Alan's email is [email protected]
Surprised and disappointed to read this.
I thought it had all been resolved.
Heliport
Joined: Dec 2001
Posts: 1,835
Likes: 3
From: Philadelphia PA
To all those who didn't get books or even a response from Helobooks or Mojave Books, I apologize.
The management of orders and sales has been switched to a reliable method.
Please contact me at [email protected] with details of books not received, and we'll get it sorted out quickly.
Once again, I apologize for not having taken action sooner.
Shawn
The management of orders and sales has been switched to a reliable method.
Please contact me at [email protected] with details of books not received, and we'll get it sorted out quickly.
Once again, I apologize for not having taken action sooner.
Shawn
Thread Starter
Joined: Aug 2006
Posts: 28
Likes: 0
From: Sweden
I promise this might possibly be the last time I resurrect this thread. But to set the records straight, I'm pleased to announce that my faith in mankind (or at least parts of it) has been restored by Mr. Coyle and associates. The books have arrived in good order and reading has commenced.
Thank you, Shawn!
Thank you, Shawn!
