FLIGHTSTORE sold my details!
Join Date: Dec 2005
Location: Here and there. Here at the moment but soon I'll be there.
Posts: 758
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by wombat13
let's make sure we don't start turning on ourselves.
Originally Posted by wombat13
you are coming across as a petty individual who does not have the gumption to admit you made a mistake
I'm sure Flightstore now realise they made a bit of a mistake, even though they have ruined my birthday surprise . That's my last word on the matter, I promise.
BTW: Thanks very much WR.
Join Date: Dec 2005
Location: Here and there. Here at the moment but soon I'll be there.
Posts: 758
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by funfly
So you get a FREE publication regularly in the post and one that is (despite the knockers) actually quite a good read........and you are complaining?
Join Date: Aug 2001
Location: UK
Posts: 2,410
Likes: 0
Received 0 Likes
on
0 Posts
The motives may be quite laudable but it is clear that Flightstore and Loop have acted in contravention of the Data Protection Act.
To let someone else use your database of emails to send unsollicited emails is a clear breach, despite the woolly explanation of the hows and whys.
To let someone else use your database of emails to send unsollicited emails is a clear breach, despite the woolly explanation of the hows and whys.
Join Date: Jan 2005
Location: UK
Posts: 167
Likes: 0
Received 0 Likes
on
0 Posts
no it is not
Originally Posted by Flyin'Dutch'
The motives may be quite laudable but it is clear that Flightstore and Loop have acted in contravention of the Data Protection Act.
To let someone else use your database of emails to send unsollicited emails is a clear breach, despite the woolly explanation of the hows and whys.
To let someone else use your database of emails to send unsollicited emails is a clear breach, despite the woolly explanation of the hows and whys.
The Wombat
Join Date: Aug 2001
Location: UK
Posts: 2,410
Likes: 0
Received 0 Likes
on
0 Posts
Sorry Wombat,
I suspect you are not au fait with the Data Protection Act.
I got an email from Dave Calderwood in his role as editor of Loop.
Flightstore used their database to disseminate that email.
Whether they 'sold' their database or let it be used in the way they did makes no odds for the act.
The crux of the matter is that they used their database for a purpose other than for which they had obtained the information.
I hazard a guess that it will require a fair effort to convince the Information Commissioner that sending people emails and an aviation magazine is a specified use of the data that people have provided to Flightstore when they bought their CRP-1.
While you and many others may well not mind whether their data is used in this manner, others do.
Maybe you can respect the views of the latter.
I suspect you are not au fait with the Data Protection Act.
I got an email from Dave Calderwood in his role as editor of Loop.
Flightstore used their database to disseminate that email.
Whether they 'sold' their database or let it be used in the way they did makes no odds for the act.
The crux of the matter is that they used their database for a purpose other than for which they had obtained the information.
The eight principles
The Data Protection Act 1998 sets out eight rules that data controllers must follow for protecting personal information - these are known as the eight principles.
Personal data must be:
1.processed fairly and lawfully
2.processed only for one or more specified and lawful purpose
3.adequate, relevant and not excessive for those purposes
4.accurate and kept up to date - data subjects have the right to have inaccurate personal data corrected or destroyed if the personal information is inaccurate to any matter of fact
5.kept for no longer than is necessary for the purposes it is being processed
6.processed in line with the rights of individuals - this includes the right to be informed of all the information held about them, to prevent processing of their personal information for marketing purposes, and to compensation if they can prove they have been damaged by a data controller's non-compliance with the Act
7.secured against accidental loss, destruction or damage and against unauthorised or unlawful processing - this applies to you even if your business uses a third party to process personal information on your behalf
8.not transferred to countries outside the European Economic Area - the EU plus Norway, Iceland and Liechtenstein - that do not have adequate protection for individual's personal information, unless a condition from Schedule four of the Act can be met
If a data controller's processing of personal information does not comply with the principles, the Information Commissioner can take enforcement action against that data controller.
The Data Protection Act 1998 sets out eight rules that data controllers must follow for protecting personal information - these are known as the eight principles.
Personal data must be:
1.processed fairly and lawfully
2.processed only for one or more specified and lawful purpose
3.adequate, relevant and not excessive for those purposes
4.accurate and kept up to date - data subjects have the right to have inaccurate personal data corrected or destroyed if the personal information is inaccurate to any matter of fact
5.kept for no longer than is necessary for the purposes it is being processed
6.processed in line with the rights of individuals - this includes the right to be informed of all the information held about them, to prevent processing of their personal information for marketing purposes, and to compensation if they can prove they have been damaged by a data controller's non-compliance with the Act
7.secured against accidental loss, destruction or damage and against unauthorised or unlawful processing - this applies to you even if your business uses a third party to process personal information on your behalf
8.not transferred to countries outside the European Economic Area - the EU plus Norway, Iceland and Liechtenstein - that do not have adequate protection for individual's personal information, unless a condition from Schedule four of the Act can be met
If a data controller's processing of personal information does not comply with the principles, the Information Commissioner can take enforcement action against that data controller.
While you and many others may well not mind whether their data is used in this manner, others do.
Maybe you can respect the views of the latter.
'just another atco'
Thread Starter
Join Date: Aug 2000
Location: LTC Swanwick
Age: 60
Posts: 154
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by wombat13
No one now (apart fro you) is suggesting this on ths thread. Even the original starter has stood back from the email argument.
The Wombat
The Wombat
Join Date: Jan 2005
Location: UK
Posts: 167
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Flyin'Dutch'
While you and many others may well not mind whether their data is used in this manner, others do.
Maybe you can respect the views of the latter.
Maybe you can respect the views of the latter.
Where this thread started and should finish is if Flightstore provided LOOP with customer email details. It has been shown that they did not. Somewhere in the middle, it was expanded to include if Flightstore provided addresses for the LOOP distribution base. I have no information on this and have never addressed it.
Thus, my points stand.
TC_LTN, it was never my intention to come across to you as rude. If I have I apologise unreservedly.
The Wombat
Join Date: Aug 2001
Location: UK
Posts: 2,410
Likes: 0
Received 0 Likes
on
0 Posts
Flightstore allowed Loop to use its [Flightstore] database. They have admitted that for the emails in their response on page 1 of this thread.
Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.
I don't know whether that is true or not.
LOOP approached us and made Flightstore aware of the situation and asked us for help.
In light of the potential damage this new law could inflict we agreed to send out an information bulletin by email to our vast database of pilots.
LOOP publishing sent to FLIGHTSTORE the email and we then sent that email to our users via the FLIGHTSTORE server.
In light of the potential damage this new law could inflict we agreed to send out an information bulletin by email to our vast database of pilots.
LOOP publishing sent to FLIGHTSTORE the email and we then sent that email to our users via the FLIGHTSTORE server.
I don't know whether that is true or not.
Join Date: Jan 2005
Location: UK
Posts: 167
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Flyin'Dutch'
Flightstore allowed Loop to use its [Flightstore] database. They have admitted that for the emails in their response on page 1 of this thread.
Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.
I don't know whether that is true or not.
Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.
I don't know whether that is true or not.
My point all along has been and remains that this is a long way from Flightstore furnishing LOOP with client email addresses.
The Wombat
Join Date: Aug 2001
Location: UK
Posts: 2,410
Likes: 0
Received 0 Likes
on
0 Posts
My point all along has been and remains that this is a long way from Flightstore furnishing LOOP with client email addresses.
Join Date: Feb 2002
Location: Dublin
Posts: 2,547
Likes: 0
Received 0 Likes
on
0 Posts
Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.
Flightstore have not now, ever or will ever give our customers details to ANYONE. We are happy to confirm that we did NOT give your details to LOOP magazine
I hate unsolicited mail as much as anyone, and have made complaints to our own national regular in the past. I also thought that what Flightstore did was wrong, when first reported by TC_LTN.
However, following Flightstore response I have no problem with what they did. I accept that they never gave me email nor postal address to anyone else. I also accept that, other than this one email, that I have never in the past got an unsolicited email from Flightstore. And finally, and most importantly, I accept that Flightstore sent this email in my best interests, and in GA's best interest.
For that, they have my full support, even if you could argue that they have technically infringed the DPA (which I wouldn't agree they have, but that's what Lawyers are for!).
Flightstore. Thank you
I think that you will find that to the recipients and the Data Protection Act there is no material difference between what LOOP and Flightstore did and the situation if LOOP had been given/bought the database from Flightstore
dp