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FLIGHTSTORE sold my details!

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FLIGHTSTORE sold my details!

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Old 16th Feb 2006, 21:15
  #21 (permalink)  
 
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Originally Posted by wombat13
let's make sure we don't start turning on ourselves.
Originally Posted by wombat13
you are coming across as a petty individual who does not have the gumption to admit you made a mistake
Hmmm?

I'm sure Flightstore now realise they made a bit of a mistake, even though they have ruined my birthday surprise . That's my last word on the matter, I promise.

BTW: Thanks very much WR.
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Old 16th Feb 2006, 22:16
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So you get a FREE publication regularly in the post and one that is (despite the knockers) actually quite a good read.....
...and you are complaining?
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Old 17th Feb 2006, 05:51
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Originally Posted by funfly
So you get a FREE publication regularly in the post and one that is (despite the knockers) actually quite a good read........and you are complaining?
Eh? What FREE publication?
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Old 17th Feb 2006, 08:52
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..despite the knockers...
What knockers?? Didn't see any in my copy....

(Mine's the grey mac over there).
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Old 17th Feb 2006, 23:17
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The motives may be quite laudable but it is clear that Flightstore and Loop have acted in contravention of the Data Protection Act.

To let someone else use your database of emails to send unsollicited emails is a clear breach, despite the woolly explanation of the hows and whys.
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Old 18th Feb 2006, 07:57
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no it is not

Originally Posted by Flyin'Dutch'
The motives may be quite laudable but it is clear that Flightstore and Loop have acted in contravention of the Data Protection Act.
To let someone else use your database of emails to send unsollicited emails is a clear breach, despite the woolly explanation of the hows and whys.
FD, methinks you have not read the thread and are perhaps posting as a follow on from what you have read in the locked thread at Flyer? Flightstore sent the emails, not LOOP. No one now (apart fro you) is suggesting this on ths thread. Even the original starter has stood back from the email argument.

The Wombat
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Old 18th Feb 2006, 08:34
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Sorry Wombat,

I suspect you are not au fait with the Data Protection Act.

I got an email from Dave Calderwood in his role as editor of Loop.

Flightstore used their database to disseminate that email.

Whether they 'sold' their database or let it be used in the way they did makes no odds for the act.

The crux of the matter is that they used their database for a purpose other than for which they had obtained the information.

The eight principles

The Data Protection Act 1998 sets out eight rules that data controllers must follow for protecting personal information - these are known as the eight principles.

Personal data must be:

1.processed fairly and lawfully

2.processed only for one or more specified and lawful purpose

3.adequate, relevant and not excessive for those purposes

4.accurate and kept up to date - data subjects have the right to have inaccurate personal data corrected or destroyed if the personal information is inaccurate to any matter of fact

5.kept for no longer than is necessary for the purposes it is being processed

6.processed in line with the rights of individuals - this includes the right to be informed of all the information held about them, to prevent processing of their personal information for marketing purposes, and to compensation if they can prove they have been damaged by a data controller's non-compliance with the Act

7.secured against accidental loss, destruction or damage and against unauthorised or unlawful processing - this applies to you even if your business uses a third party to process personal information on your behalf

8.not transferred to countries outside the European Economic Area - the EU plus Norway, Iceland and Liechtenstein - that do not have adequate protection for individual's personal information, unless a condition from Schedule four of the Act can be met

If a data controller's processing of personal information does not comply with the principles, the Information Commissioner can take enforcement action against that data controller.
I hazard a guess that it will require a fair effort to convince the Information Commissioner that sending people emails and an aviation magazine is a specified use of the data that people have provided to Flightstore when they bought their CRP-1.

While you and many others may well not mind whether their data is used in this manner, others do.

Maybe you can respect the views of the latter.
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Old 18th Feb 2006, 09:50
  #28 (permalink)  

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Originally Posted by wombat13
No one now (apart fro you) is suggesting this on ths thread. Even the original starter has stood back from the email argument.
The Wombat
I did suggest it and I continue to suggest it. While I may have been quite happy to make my point and watch Wombat be unnecessarily aggressive and rude in response, I will not put up with Wombat suggesting I have 'stood back'.
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Old 18th Feb 2006, 11:01
  #29 (permalink)  
 
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Originally Posted by Flyin'Dutch'
While you and many others may well not mind whether their data is used in this manner, others do.
Maybe you can respect the views of the latter.
There is no point in getting into an arguement re the 8 points of the DPA you raise. It will go nowhere.

Where this thread started and should finish is if Flightstore provided LOOP with customer email details. It has been shown that they did not. Somewhere in the middle, it was expanded to include if Flightstore provided addresses for the LOOP distribution base. I have no information on this and have never addressed it.

Thus, my points stand.

TC_LTN, it was never my intention to come across to you as rude. If I have I apologise unreservedly.

The Wombat
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Old 18th Feb 2006, 11:34
  #30 (permalink)  
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Am I the only person not getting Loop? Despite having bought something from Flightstore AND registering on the Loop site
 
Old 18th Feb 2006, 11:38
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Flightstore allowed Loop to use its [Flightstore] database. They have admitted that for the emails in their response on page 1 of this thread.

LOOP approached us and made Flightstore aware of the situation and asked us for help.
In light of the potential damage this new law could inflict we agreed to send out an information bulletin by email to our vast database of pilots.
LOOP publishing sent to FLIGHTSTORE the email and we then sent that email to our users via the FLIGHTSTORE server.
Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.

I don't know whether that is true or not.
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Old 18th Feb 2006, 12:00
  #32 (permalink)  
 
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Originally Posted by Flyin'Dutch'
Flightstore allowed Loop to use its [Flightstore] database. They have admitted that for the emails in their response on page 1 of this thread.
Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.
I don't know whether that is true or not.
FD, I think we are making the same point here. And yes, I agree that not all people welcome Flightstore distributing emails on behalf of a third party.

My point all along has been and remains that this is a long way from Flightstore furnishing LOOP with client email addresses.

The Wombat
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Old 18th Feb 2006, 12:43
  #33 (permalink)  
 
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My point all along has been and remains that this is a long way from Flightstore furnishing LOOP with client email addresses.
I think that you will find that to the recipients and the Data Protection Act there is no material difference between what LOOP and Flightstore did and the situation if LOOP had been given/bought the database from Flightstore.
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Old 18th Feb 2006, 12:55
  #34 (permalink)  
 
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Someone alleged that LOOP used postal addresses from Flightstore's database to send out LOOP magazine.
In the absence of any evidence to the contrary, I think we'll have to accept Flightstores response on that.

Flightstore have not now, ever or will ever give our customers details to ANYONE. We are happy to confirm that we did NOT give your details to LOOP magazine

I hate unsolicited mail as much as anyone, and have made complaints to our own national regular in the past. I also thought that what Flightstore did was wrong, when first reported by TC_LTN.

However, following Flightstore response I have no problem with what they did. I accept that they never gave me email nor postal address to anyone else. I also accept that, other than this one email, that I have never in the past got an unsolicited email from Flightstore. And finally, and most importantly, I accept that Flightstore sent this email in my best interests, and in GA's best interest.

For that, they have my full support, even if you could argue that they have technically infringed the DPA (which I wouldn't agree they have, but that's what Lawyers are for!).

Flightstore. Thank you

I think that you will find that to the recipients and the Data Protection Act there is no material difference between what LOOP and Flightstore did and the situation if LOOP had been given/bought the database from Flightstore
Well, to this recipient, it is a world of difference. Making a once off email in my interest, is a long way away from handing over my email address to a third party to use/sell as they feel like.

dp
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