Fodder for the Ryanair haters...

[Irishboy]

Originally Posted by TableView

Here's a little business opportuity for someone then, to set up a little bureau with a computer and a printer at the airports and offer to print peoples' boarding passes for say £5 a shot. That's a huge discount on the Ryanair price!

Ah, but I forgot, most airports have an internet cafe anyway, so it begs the question as to why people don't think of this simple solution.

They have covered that also, you can only print your boarding card up to 4 hours prior to flight time.

[lexoncd]

Easyjet today announced allocated seating following a summer trial where 70% of passengers approved of the new policy. No charges unless you specify certain rows. Now contrast that positive piece of news from a passenger friendly airline to the comments Mr o'leary. I cannot believe that the CEO of any organisation can use such foul language including the "F word" to describe the unfortunate charges that one of his passengers was forced to pay. If O'leary had simply stated he disagreed with her complaint fair enough but now 500,000 people who joined in with this woman probably feel similarly insulted. Did she use such language?... Its about respect Michael and quite honestly the PR stunts don't work anymore so how about trying to be customer focused and see what you could truly achieve then.

The issue was that the passenger printed off the outward boarding cards but because her return flight was more than 15 days away she was unable to do the same for the return sector. I don't have a problem with a "reasonable" scale of charges for certain services but have to say €60 is a scam.

[caulfield]

British aviation is very naff.I flew in the last good company(dan Dare)>we would have given her a boarding pass and sent her on her way with a smile.Ryanair,easyjet,thomas C,thomson..whomever,naff people running naff brands for naff customers.Then theres Ba..a pc self-satisfied over-rated poor shadow of its BOAC greatness.And thats it!Thats British aviation today.I got out.I worked abroad and enjoyed it.Lived in Korea,Italy,Japan and others.Brits are very naff people.All the good genes got wiped out in both wars and what was left emigrated.
As for O'Leary,hes bog Irish so it doesnt count.Most Irish are okay fellas.

[funfly]

I bid (and won) on a radio charity auction a holiday in Europe which included the flight. When we contacted the carrier who was credited on the radio as 'giving' the flight, they said that we still had to pay for everything except the flight, i.e. bags, seats, etc. In the end the 'free' flight cost us around £360!
I may add that the firm offering the accommodation did not ask us for another penny.

[Gulfstreamaviator]

FunFly free flight

Please ensure that the radio station is aware of the free flight, and the actual cost.

There is a duty of care by the station to ensure that comps are real, free and fair.

This will ensure that this company does not benefit from incorrect indirect advertising due to the promotion.

(from the inside)

[Gulfstreamaviator]

print 4 hours before flight

what if you only book 3 hours before flight,,,,are you still by MOL.

[funfly]

Gulfstreamaviator
This was well discussed with the companies concerned when I realised the situation. Both radio station and the resort expressed concern and have apologised to me. In effect the 'gift' was made by the resort but they had to add a flight to make it a total package. What XXXXXXX airlines offered was just that - a flight - and reading the small print this included flight and airport tax so I was due to pay the rest, I can't quibble about this but it came as a bit of a surprise because, as you can imagine, one tends to offer more at a charity auction that the package is actually worth.
I just thought that it was a bit stingy and more than a bit misleading and I feel that this typifies the attitudes of the transport industry today. Treat em bad, pack em in and screw em if you can. (anyone mention Beardy here?)
Rant over, had the holiday and a wonderful time.

[Doors to Automatic]

As I always post when the Daily Mail publishes its bi-monthly anti-Ryanair article - you have a choice; if you don't like O'Leary's complete contempt for the people that have helped him achieve the success he has, then don't fly with them.

I will never fly Ryanair again as long as I live. If more people stopped complaining and started voting with their feet then this nasty little man would have to learn some manners. But whether he does or not is of no relevance to my life because I won't ever be setting foot on one of his aircraft again.

[Hotel Tango]

I honestly think that there are plenty voting with their feet. However, there are also still too many who continue to be brainwashed into thinking RYR is the dog's boll*cks. Furthermore, as they expand and enter new markets, as in Eastern Europe, they have plenty new innocents to brainwash and abuse. Ryanair is not the only LCC in the world. There are plenty of them. Most of the other treat their customers with respect and provide a reasonable service with reasonable T & Cs. I have no problem flying with Southwest, Frontier, JetBlue, Air Berlin and TUIfly. I don't and will never fly Ryanair whilst their product remains as it is and MOL remains in charge.

[J.O.]

The same twaddles who will book with Ryanair and then complain about being ripped off with extra charges such as this, won't bat an eye at the fact that the company - whose credit card they're using to pay for the same tickets and fees - is charging them north of 20% interest on the unpaid part of their bill.

[paparomeodelta]

I have flown Ryanair 100+ times over the years, and have always been treated nice, have had very few delays, and also experienced nice cabin crew but who are quite strict that passengers are listening up, not chatting during safety announcements, than in most airlines. Reassures my safety awareness.

Marginal comments is I hate the yellow interior, I think they are too picky w overweight (but comes with the package), too much selling garbage onboard (comes w the package). And Girona is NOT BCN, and Nyköping is NOT Stockholm.

BUT always damn cheap if you know how to take advantage of the booking system, in spite all extras. Always direct flights, which is great for me flying from "Stockholm". Love the non-reclining seats, I´m 1.94 and hate the regular mouse-traps.

So I will vote with my feet and continue to use Ryanair.

MOL? Why should I care about him?

[Tableview]

Exactly what the man said at 5th Sep 2012 16:44!

[jackharr]

O’Leary loves ANY publicity and is a regular on breakfast TV programmes. I can’t wait for the time when he and a disgruntled passenger are interviewed together.

Who I wonder will be the first to thump O’Leary on live TV? It will happen. Compelling viewing!

[lexoncd]

Mrs W used Ryanair this summer to and from airports in France which aren't served by other carriers. This allowed us to have an extra long time over there at marginal cost aside from the flight so it was a no brainer. Flights were even cheaper than using an ID90 and all that entails. Flights were on time and no other issues as we carefully checked things off. I always add £40 to any fare shown to cover other costs and as a rule of thumb not too far out.

But here's how things are changing, when I see a route i.e MAN - PMI with other carriers then I look at them first and will willingly pay extra to be treated with a little respect. Ryanair remind me of Airtours holidays years ago.. Coffee and biscuits on Dan -Air and £13.84 airport taxes extra. When they scrapped this and improved the customer product they boomed.. Sure in time Ryanair will do the same.

[Al Murdoch]

Not that I wish to leap to O'Really's defence, Jackhar, but he frequently goes on record to say that he is very happy to debate anything with anyone as long as it's live and unedited. Journalists don't go for that because he seems to make them look like morons most of the time.

[Tableview]

He certainly does, I remember the Panorama interview a few years ago (John Humphreys?) and MoL came across like somebody's favourite uncle and made the interviewer look a total tosspot.

[jackharr]

....MoL came across like somebody's favourite uncle and made the interviewer look a total tosspot

Line him up against the tough Jeremy Paxman, the oh-so-polite James Naughtie or the often-ridiculous Jeremy Clarkson. If none of them can get manage to get the measure of O'Leary, then I might consider becoming a Ryanair fan myself Bring it on.

[Sunnyjohn]

The stupidity in all this is not with the customer or Ryanair but with Facebook. So I fall foul of Easyjet, lambast then on Facebook and six million people hit the 'Like' button. Facebook will fall long before Ryanair.

[Dick Fisher]

I don't fly Ryanair as I have safety concerns. Nothing to do with the flying, it's the getting out that concerns me. Max. capacity with cabin crew that don't seem to have this as their 1st priority

What pathetic "reasons" for not flying them. Over 70m people choose to do the other thing every year, at reasonable cost, in fairly new aircraft, supervised by staff who have a vested interest in the safety of the operation.

So tell us please, how Ryanair's cabin crew are somehow less well trained and certified than any other airline? And how does your idea of only booking flights that are half full work out? I'd be interested to know.

I've used them for ten years and in all that time, there's been two short delays, and one cancelled flight. And they fly to places legacy carriers are not interested in. What's not to like?

[Koan]

60 Euro for a boarding pass? How can anyone defend this and blame the passenger? If a one page printout was 1 Euro It would still be double any "internet cafe in Alicante". You blame this woman, have you never woken up to find your printer ink low? Have you never lost your boarding pass print somewhere on the way to the airport. If you wanted to buy a Diet Coke at the airport and the snack bar demanded €45 for it would you pay? No freaking way! You think you are getting a cheap ticket but you are actually being set-up to be exploited.

Obviously this is a cynical ploy to extort a absurd sum from the occasional passengers who arrive without a boarding pass who have no choice but to pay or incur greater costs in hotel booking / purchasing a new ticket.

Ryanair CEO Calls Customers 'Stupid': Shame On You - Forbes

MOL is disgusting. Just listen to his own statements. He thinks his passengers are stupid, and you keep feeding him more business? A gangster's level of exploitation. Again, I will never fly Ryan for any reason. The sooner Ryan goes bankrupt the better. I edited this post to be sure it's noted that I'm not down on Ryan's crews. I'm sure they are great and I hope someday they can take their experience and ability somewhere else where they can make a difference.