Flybe Q400 Flapless Landing at EGHI Yesterday
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Joined: Aug 2001
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From: UK
Flybe Q400 Flapless Landing at EGHI Yesterday
I was on flight BE632 from Guernsey to Southampton yesterday which suffered a problem with its flaps, resulting in two discontinued approaches before the Captain finally announced we would be landing "a bit faster than normal". My seat was right by the trailing edge of the wing so I could see that the flaps had only extended by about 4 or 5 inches before getting 'stuck' They remained in this position after landing and when we got on stand.
First of all, just wanted to say thanks to the crew for keeping us informed of what was going on and the professional way the situation was handled. It made for an exciting landing!
I have flown with Flybe 6 times in the last week and a half and 3 of these flights have been affected by a tech issue of one sort or another. Discussions with other regular Flybe passengers revealed that this is pretty common. This gives me the perception, as a passenger, that the Q400 doesn't exactly have a great track record for reliability. Is this known to be the case with this aircraft type, or I am just adding 2 + 2 and making 5?
Any informed repsonses welcome.
First of all, just wanted to say thanks to the crew for keeping us informed of what was going on and the professional way the situation was handled. It made for an exciting landing!
I have flown with Flybe 6 times in the last week and a half and 3 of these flights have been affected by a tech issue of one sort or another. Discussions with other regular Flybe passengers revealed that this is pretty common. This gives me the perception, as a passenger, that the Q400 doesn't exactly have a great track record for reliability. Is this known to be the case with this aircraft type, or I am just adding 2 + 2 and making 5?
Any informed repsonses welcome.
Last edited by regor; 23rd June 2012 at 07:31.

Joined: May 2006
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From: Here and there
The dash reliability does seem to be getting worse as they get used more heavily.
As far as I'm aware this is the first flap problem, certainly for some years.
SOU is a reasonably shorter runway than most, but that would be taken into consideration with the performance calculations.
The other problem with a flapless landing on the dash is the vastly increased risk of tailstrike with much more than minimal pitch up.
I would say a text book handling by the crew, well done!!
Not a major event, but not a non event as there is much to consider!!
As far as I'm aware this is the first flap problem, certainly for some years.
SOU is a reasonably shorter runway than most, but that would be taken into consideration with the performance calculations.
The other problem with a flapless landing on the dash is the vastly increased risk of tailstrike with much more than minimal pitch up.
I would say a text book handling by the crew, well done!!
Not a major event, but not a non event as there is much to consider!!
Last edited by Serenity; 23rd June 2012 at 08:55.
Joined: Mar 2012
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From: England, UK
There was another flapless landing by a Q400 into MAN within the last year. I believe it diverted from LBA due to cross wind limits. I think there is a clip on youtube.
It is fair to say that the fleet is being worked very hard at the moment, all doing approx 8 sectors a day. If I worked that much I may start to have the odd tech issue.
Lets hope these new jets get online ASAP!
It is fair to say that the fleet is being worked very hard at the moment, all doing approx 8 sectors a day. If I worked that much I may start to have the odd tech issue.

Lets hope these new jets get online ASAP!
Joined: Jun 2012
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From: EU
Joined: May 2012
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From: Toronto
Originally Posted by Serenity
The dash reliability does seem to be getting worse as they get used more heavily.
Joined: May 2012
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From: Toronto
Originally Posted by Hotel Tango
Horizon Alaska work their fleet of DHC-8-400s hard. Just out of nothing more than curious interest I'd like to know what their fleet's reliability statistics are in comparison to Flybe.
Joined: May 2012
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From: Australia
Technical question, did the flaps on both wings jam? How does this system work if one side is jammed & the other working. Do the pilots get an indication of the actual position of the flaps rather than just the selected position?
Why two discontinued approaches & then a notification that we will be landing a bit faster....seems to indicate that he attempted the landing twice but was unhappy with the approach performance of the aircraft & then worked out that the flaps where an issue...compensated & then landed ok.
Why two discontinued approaches & then a notification that we will be landing a bit faster....seems to indicate that he attempted the landing twice but was unhappy with the approach performance of the aircraft & then worked out that the flaps where an issue...compensated & then landed ok.

Joined: Mar 2012
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From: Dark Side of the Moon
From my time flying the Q400 I seem to remember the flaps were very temperamental. Usually a mishandling of the flap lever could lead to the flaps becoming 'stuck'. Seem to remember that there was a reset which would normally fix the problem. I suspect what happened here is that on the first approach the flap became stuck so the approach was discontinued so that the reset could be completed. It probably appeared to have worked so a second approach was commenced but the flaps became stuck again due to a fault, so once again it was discontinued and the aircraft prepared for a flapless landing. All pretty textbook and certainly nothing to get to worried about.
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From: England
Ollie, I thought the reset could only be done on the ground, memory fading though.
Joined: Aug 2002
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From: Not far from the airport
From my time flying the Q400 I seem to remember the flaps were very temperamental
There is an in-flight reset for a flap problem which is part of the checklist for such a problem.
Job well done to the crew involved.
Last edited by Boing7117; 25th June 2012 at 09:35.





