Ryanair-Questions, comments, bouquets & brickbats (Merged) II
Join Date: Jan 2006
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In-airport duty free purchases allowed on FR
Last Thursday I flew with Ryanair from Oslo Rygge to Dublin. Plastered all over the airport were notices stating that 'one bag of duty free purchases would be allowed on board in addition to one piece of cabin baggage'. This was in contradiction to what was stated on the FR boarding document. Myself and many other passengers took advantage of this and there was absolutely no problem.
When returning from Dublin my partner and I assumed, wrongly, that the same rules would apply, but we were instructed to place our duty free purchases in our one piece of hand luggage. When I tried to discuss the issue with the FR ground staff she just directed me to the statement on the boarding document i.e. 'one piece of hand luggage only'.
Why can't they adopt a policy, if not on a company-wide basis, on a route-by-route basis, otherwise it will just alienate even frequent FR travellers like me.
Has anyone else had this problem?
When returning from Dublin my partner and I assumed, wrongly, that the same rules would apply, but we were instructed to place our duty free purchases in our one piece of hand luggage. When I tried to discuss the issue with the FR ground staff she just directed me to the statement on the boarding document i.e. 'one piece of hand luggage only'.
Why can't they adopt a policy, if not on a company-wide basis, on a route-by-route basis, otherwise it will just alienate even frequent FR travellers like me.
Has anyone else had this problem?
Why can't they adopt a policy, if not on a company-wide basis, on a route-by-route basis, otherwise it will just alienate even frequent FR travellers like me.
Has anyone else had this problem?
Has anyone else had this problem?
Join Date: May 2009
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Sign in Bristol Duty Free says ALL airlines serving BRS allow a duty-free bag in addition to their normal allowance. This would include FR.
However to apply different conditions to the return journey than the outbound sounds to me to be a breach of their contract with you.
Probably wouldn't do much good for you but you might want to pass your experience on the Norwegian NEB and/or your Consumer Affairs people. They might be able to put some pressure on FR, who would ignore you. The NEB is:
Luftfartstilsynet
Postboks 243
8001 BODØ
Norway
[email protected]
However to apply different conditions to the return journey than the outbound sounds to me to be a breach of their contract with you.
Probably wouldn't do much good for you but you might want to pass your experience on the Norwegian NEB and/or your Consumer Affairs people. They might be able to put some pressure on FR, who would ignore you. The NEB is:
Luftfartstilsynet
Postboks 243
8001 BODØ
Norway
[email protected]
Tabs please !
The check-in fee makes me laugh, I have to pay for the pleasure of answering my own security questions on the internet such as has anyone interfered with my bags some two weeks before I pack them.
In the event that I don't remember to take 4 printed sheets of A4 with me to the airport (for which I paid £24 so I could print my own boarding passes) then the thieving scum will try to extract £160 to cover the cost of an employee to stop reading Hello magazine and press a button.
Maybe for a laugh I should tell them that since I checked in online, I did leave my bags unattended
(At least they don't have bloody turboprops)
In the event that I don't remember to take 4 printed sheets of A4 with me to the airport (for which I paid £24 so I could print my own boarding passes) then the thieving scum will try to extract £160 to cover the cost of an employee to stop reading Hello magazine and press a button.
Maybe for a laugh I should tell them that since I checked in online, I did leave my bags unattended
(At least they don't have bloody turboprops)
Join Date: Sep 2007
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They have the destinations though, Phileas Fogg.
I'm considering going to the South of Italy in September and guess which is the only European airline that flies where I want to go?
I'm considering going to the South of Italy in September and guess which is the only European airline that flies where I want to go?
Tabs please !
It's the same story here, Air Mick are only direct airline unless I travel further to Gatwick or Stansted and pay more for the flight.
I really am considering telling Air Mick that since I checked in, my bags have been to two countries and were in my room when housekeeping turned the bed down while I was eating in a restaurant.
The cheeky fockers will probably try to charge me an honesty fee.
I really am considering telling Air Mick that since I checked in, my bags have been to two countries and were in my room when housekeeping turned the bed down while I was eating in a restaurant.
The cheeky fockers will probably try to charge me an honesty fee.
Tabs please !
I've been thinking about the legality of answering your own security questions, I can't see it being legal other than through a little known loophole that O'Leary is exploiting. The legal types at Mick Air are working on the premise that
a) No self respecting revolutionary is going to take command of a flight without any decent catering.
b) They have worked out that the command "take me to Tripoli" will probably result in being flown to a disused Maltese airbase where they would be offloaded into a bus and then a boat.
a) No self respecting revolutionary is going to take command of a flight without any decent catering.
b) They have worked out that the command "take me to Tripoli" will probably result in being flown to a disused Maltese airbase where they would be offloaded into a bus and then a boat.
Join Date: Dec 2009
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RyanAir latest "no fee payment card"
Say goodbye to your prepaid mastercard (your delta card, your electron card)...
Here comes the latest "get this new card or else you pay £6 per leg" trick. From November, I think
And you'll pay anyway if you book in another currency... at least for a while.
By the way, what happened to the RyanAir thread?
Here comes the latest "get this new card or else you pay £6 per leg" trick. From November, I think
And you'll pay anyway if you book in another currency... at least for a while.
By the way, what happened to the RyanAir thread?
Join Date: Aug 2007
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'I am certain that no one has interfered with my baggage
Passengers can check-in online from 15 days up to 4 hours before each scheduled flight departure time. Please note - Online check-in closes 4 hours prior to flight departure
To check in it appears one must tick the box for the airport security question which reads 'I am certain that no one has interfered with my baggage or any item I am carrying/checking in".
Must be pretty hard for most people to tick the box to say they are certain when the assumption can only be that at that early stage they haven't even packed let alone being able to also confirm the bag on the return journey hasn't been tampered with. Assuming most people do tick the box and check in early then what type of unconscious assumptions or behaviors are we witnessing? What's the point of asking the question?
To check in it appears one must tick the box for the airport security question which reads 'I am certain that no one has interfered with my baggage or any item I am carrying/checking in".
Must be pretty hard for most people to tick the box to say they are certain when the assumption can only be that at that early stage they haven't even packed let alone being able to also confirm the bag on the return journey hasn't been tampered with. Assuming most people do tick the box and check in early then what type of unconscious assumptions or behaviors are we witnessing? What's the point of asking the question?
Last edited by Sober Lark; 29th Sep 2011 at 19:02.
Sober - The point of asking the question is so that FR can cover their backsides and say they complied with the formal process requirements.
Yes, it ticks the box for an auditor. Yes, if security find some Semtex in your bag, the airline can say they were deceived by a fraudulent passenger and try to escape some of the blame for the ensuing incident and outrage in the Daily Mail the next day. No, I'm not sure what other practical benefit it achieves.
Yes, it ticks the box for an auditor. Yes, if security find some Semtex in your bag, the airline can say they were deceived by a fraudulent passenger and try to escape some of the blame for the ensuing incident and outrage in the Daily Mail the next day. No, I'm not sure what other practical benefit it achieves.
Paxing All Over The World
Interesting aspect to the new FR pre-paid card:
There is more in the article ...
Ryanair prepaid card customers face 'hefty' fees - Telegraph
Personally, I say, "Jolly good luck to them" The only question is what is the bottom line for a sector and will you pay it? I expect some folks will be irritated by this latest.
The user guide for the Ryanair Cash Passport reveals that after six months, anyone who does not use the card will be charged £2.50 a month for inactivity, while a ten pound charge will be levied every time the card goes into negative territory because of the inactivity fee. Customers will also be charged £2 for withdrawing money from cash machines, and £4 if they try to get cash out over the counter.
Ryanair prepaid card customers face 'hefty' fees - Telegraph
Personally, I say, "Jolly good luck to them" The only question is what is the bottom line for a sector and will you pay it? I expect some folks will be irritated by this latest.
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I'm considering going to the South of Italy in September and guess which is the only European airline that flies where I want to go?
Yeah. well try flying into Girona since the Catalan government cut Ryanair's ludicruous subsidy: "NO FLIGHTS AVAILABLE" says the website for December. Airport's undergoing an extensive refurbish including runway lengthening, all designed to take 15m passengers a year, and unless Stelios starts his new airline as promised, we're f*cked 'cos the only large airline that flies there is pulling out before the end of 2011.
Thank heavens for the TGV !
Yeah. well try flying into Girona since the Catalan government cut Ryanair's ludicruous subsidy: "NO FLIGHTS AVAILABLE" says the website for December. Airport's undergoing an extensive refurbish including runway lengthening, all designed to take 15m passengers a year, and unless Stelios starts his new airline as promised, we're f*cked 'cos the only large airline that flies there is pulling out before the end of 2011.
Thank heavens for the TGV !
Paxing All Over The World
Phileas Fogg
Ah - but they are not shambolic!! The OED Concise (10th Edition)
shambolic
· adj. informal, chiefly Brit. chaotic, disorganized, or mismanaged.
– ORIGIN 1970s: from shambles, prob. on the pattern of symbolic.
FR are highly orgnaized amd managed very well - in order to carry passengers from A to B and make lots of money for the shareholders.
The joke is that one should ever consider flying with such a shambolic outfit in the first instance!
shambolic
· adj. informal, chiefly Brit. chaotic, disorganized, or mismanaged.
– ORIGIN 1970s: from shambles, prob. on the pattern of symbolic.
FR are highly orgnaized amd managed very well - in order to carry passengers from A to B and make lots of money for the shareholders.
"Mildly" Eccentric Stardriver
The Ryanair pre-paid card is another scam. Many people only take one foreign holiday a year, and are going to be charged the "inactivity fee" for six months of that year. I live near Stansted and use Ryan 4/5 times a year, but a few months ago I thought I would try SAS out of Heathrow. Purple parking don't charge all that much and when you allow 4x£6 booking fee, 4x£10 priority boarding (my wife and I like to sit together, being old romantics) plus whatever he charges now for check-in, it's about the same price, and considerably less if I want to take a suitcase. I might make it a regular route.
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FR are highly orgnaized amd managed very well - in order to carry passengers from A to B and make lots of money for the shareholders.
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'Why exactly?'
Thanks SunnyJohn, your repartee is spot on.
Young people do not remember how difficult it used to be to travel from one provincial town to another provincial town.
PS. Yes, there are still a few of us living outside capital cities (which surely have airports right in their centre ;o)
Thanks SunnyJohn, your repartee is spot on.
Young people do not remember how difficult it used to be to travel from one provincial town to another provincial town.
PS. Yes, there are still a few of us living outside capital cities (which surely have airports right in their centre ;o)
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That should be 70miles from A to 120km from B.
Why, exactly?
Why, exactly?
It was a joke I made sorry if you didn't get it
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I believe from reading local papers that the vast majority of passengers who fly into what Ryanair calls "Girona Barcelona" are NOT heading for "Barcelona" but for the Costa Brava which is far nearer than Barcelona. Now that the majority of FR flights are heading into Barcelona itself, it seems strange that FR has not dropped the second word from the title of our local airport. After all, everyone else calls it "Girona Airport".
Still, all quite theoretical as FR are pulling out of Girona almost completely - they are only waiting for the results of the Spanish national elections on November 20th to see if their ludicruous subsidy will be restored to them, or whether Girona will be privatised and the new owners will find a few billions to hand to MOL to persuade him to return there.
Dream on, Ryanair !
Still, all quite theoretical as FR are pulling out of Girona almost completely - they are only waiting for the results of the Spanish national elections on November 20th to see if their ludicruous subsidy will be restored to them, or whether Girona will be privatised and the new owners will find a few billions to hand to MOL to persuade him to return there.
Dream on, Ryanair !