BA Baggage Allowance Cuts
Join Date: Jun 2006
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Evening All,
Just a quick update on the UK Dept of Transport and the so-called 'recommendations and/or advice' they gave to BA.
I have this afternoon received an e mail from the UK Department of Transport which states that indeed, they DID offer advice on baggage, BUT ONLY BAGGAGE INSIDE THE CABIN. There was NO mention whatsoever of baggage in the hold. Indeed, the e mail goes on the state that this was a 'commercial decision by BA'
I will publish the full email tomorrow. and maybe give the nice ladies at BA a call also! But in the meantime, does anyone have any other ideas as to what we can do?
Best wishes
TKR
Just a quick update on the UK Dept of Transport and the so-called 'recommendations and/or advice' they gave to BA.
I have this afternoon received an e mail from the UK Department of Transport which states that indeed, they DID offer advice on baggage, BUT ONLY BAGGAGE INSIDE THE CABIN. There was NO mention whatsoever of baggage in the hold. Indeed, the e mail goes on the state that this was a 'commercial decision by BA'
I will publish the full email tomorrow. and maybe give the nice ladies at BA a call also! But in the meantime, does anyone have any other ideas as to what we can do?
Best wishes
TKR
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Well i have operated a few trips since BA introduced the baggage limit last monday and its great to see lockers not stuffed full to bursting!!!! the worlds still turning pax still have there computers,Ipods,blackberries and phones to annoy other pax and crew with and they have room to do it!!!!! just let it go!!!!!!!!
Join Date: Jun 2006
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Marlowe,
I'm not entirely sure of what you are talking about Sir!
The NEW BA baggage allowance comes into effect on 11 Oct this year, and is regarding baggage in the hold, cut fom 2 pcs of 32 kgs down to 2 pcs of 23 kgs.
As for letting it go.......not a chance!
Best wishes
TKR
I'm not entirely sure of what you are talking about Sir!
The NEW BA baggage allowance comes into effect on 11 Oct this year, and is regarding baggage in the hold, cut fom 2 pcs of 32 kgs down to 2 pcs of 23 kgs.
As for letting it go.......not a chance!
Best wishes
TKR
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Terry
Good posts, very useful indeed, exposing the mis-information that has been given out through various sources, and it seems, BA.
Like you say, the changes have not been introduced yet, so the effects have not been seen. I think some people are getting mixed up with Cabin baggage.
Good posts, very useful indeed, exposing the mis-information that has been given out through various sources, and it seems, BA.
Like you say, the changes have not been introduced yet, so the effects have not been seen. I think some people are getting mixed up with Cabin baggage.
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Morning all,
I Just wanted to give you a (final?) update on where I am with this.
Sadly, despite sending copies of letters from the Dept of Transport, HSE and Sept of Trade, (all of who catagorically deny any involvement whatsoever), BA have failed to reply to any of my recent correspondance. Indeed, they have now blocked my e mail link to them to reply via e mail on there own system.
Another little 'ditty' wis that despite having been told (in writing) that I could purchase the 'extra baggage' I have now found that on my particular flight to Phoenix, this is NOT possible! So I guess I'm screwed all ends up. You just cannot trust BA can you?
I understand that they have had more important things on their minds recently, however, I don't believe that everyone at BA is involved in anti-terrorism duties, and I should have thought that now was an ideal opportunity to put things right, and look after thier loyal customers. I cannot see the number of travellers increasing as a result of recent events, can you?
Sadly, this has not been the case, and like the rest of you, I feel it time to retire gracefully from the argument, satisfied in my own mind that I have been lied to and cheated by BA, like so many others.
My trip in Novemeber with BA will sadly be my last with them. I think I would rarther fly with anyone, than fly BA again.
So Willie Walsh, I give up. You have won on this occasion. But I'm sure you will lose in the end. You cannot keep treating your customers in this appalling manner. Sooner (or later) it will bite you in the behind!
Yours Aye
TKR
I Just wanted to give you a (final?) update on where I am with this.
Sadly, despite sending copies of letters from the Dept of Transport, HSE and Sept of Trade, (all of who catagorically deny any involvement whatsoever), BA have failed to reply to any of my recent correspondance. Indeed, they have now blocked my e mail link to them to reply via e mail on there own system.
Another little 'ditty' wis that despite having been told (in writing) that I could purchase the 'extra baggage' I have now found that on my particular flight to Phoenix, this is NOT possible! So I guess I'm screwed all ends up. You just cannot trust BA can you?
I understand that they have had more important things on their minds recently, however, I don't believe that everyone at BA is involved in anti-terrorism duties, and I should have thought that now was an ideal opportunity to put things right, and look after thier loyal customers. I cannot see the number of travellers increasing as a result of recent events, can you?
Sadly, this has not been the case, and like the rest of you, I feel it time to retire gracefully from the argument, satisfied in my own mind that I have been lied to and cheated by BA, like so many others.
My trip in Novemeber with BA will sadly be my last with them. I think I would rarther fly with anyone, than fly BA again.
So Willie Walsh, I give up. You have won on this occasion. But I'm sure you will lose in the end. You cannot keep treating your customers in this appalling manner. Sooner (or later) it will bite you in the behind!
Yours Aye
TKR
Too mean to buy a long personal title
Originally Posted by Terry K Rumble
Another little 'ditty' wis that despite having been told (in writing) that I could purchase the 'extra baggage' I have now found that on my particular flight to Phoenix, this is NOT possible!
Too mean to buy a long personal title
I see that it's also now up on ba.com, here:-
Delay to the implementation of checked and excess baggage policy
Summary
Following the introduction of new hand baggage restrictions by the UK Department for Transport, the decision has been taken to delay the implementation of the checked and excess baggage policy.
The new policy, announced in June, was due to be implemented from October 11, 2006, but will now be launched when we are clearer on the longer-term plans for hand baggage restrictions for all airlines in the UK and around the world.
We believe it is prudent to delay the launch so that we can undertake a full review of the policy, in light of the UK government's restrictions on hand baggage. This will allow us to understand fully the implications for the changes we had planned for our checked baggage allowances and excess baggage charges.
More information
We continue to work closely with the DfT and BAA to manage the implementation of the new hand baggage restrictions for customers departing UK airports and to ensure that we have a robust and sustainable long-term solution.
Summary
Following the introduction of new hand baggage restrictions by the UK Department for Transport, the decision has been taken to delay the implementation of the checked and excess baggage policy.
The new policy, announced in June, was due to be implemented from October 11, 2006, but will now be launched when we are clearer on the longer-term plans for hand baggage restrictions for all airlines in the UK and around the world.
We believe it is prudent to delay the launch so that we can undertake a full review of the policy, in light of the UK government's restrictions on hand baggage. This will allow us to understand fully the implications for the changes we had planned for our checked baggage allowances and excess baggage charges.
More information
We continue to work closely with the DfT and BAA to manage the implementation of the new hand baggage restrictions for customers departing UK airports and to ensure that we have a robust and sustainable long-term solution.
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Does anyone else think that considering the furore over the baggage allowance changes, BA might see sense, and use this as a convenient opportunity to drop the plans for good?
Or maybe listen to the feedback, and decide on a new set of allowances to be introduced at a later stage?
They have a perfect excuse - 'due to changing circumstances, the baggage allowances have been revised...etc'
Or maybe listen to the feedback, and decide on a new set of allowances to be introduced at a later stage?
They have a perfect excuse - 'due to changing circumstances, the baggage allowances have been revised...etc'
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Actually, I can answer my own question, as (pointed out by globaliser, above) they have stated on ba.com;
"...so that we can undertake a full review of the policy, in light of the UK government's restrictions on hand baggage. This will allow us to understand fully the implications for the changes we had planned for our checked baggage allowances and excess baggage charges."
Let's hope they get it right next time.
"...so that we can undertake a full review of the policy, in light of the UK government's restrictions on hand baggage. This will allow us to understand fully the implications for the changes we had planned for our checked baggage allowances and excess baggage charges."
Let's hope they get it right next time.
Too mean to buy a long personal title
Unlike slim_slag, for whom BA can do no right, I think that the security brouhaha really has been the reason for the change. Management had otherwise seemed determined to push it through, and the change in reported mood only started when reduced cabin baggage began to look like a long-term thing. And so BA really can't make a final decision on what of the proposals they can bring back until the long-term future for cabin baggage is clearer.
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Don't be silly Globaliser, BA get credit where it's due. For instance here. In fact I'm flying them to New York in December for base fare of £12 each way, £150 round trip with all their surcharges. The missis will get me into their lounge too! They got that right 
Never fall in love with a stock or an airline, you might heed that advice
Never fall in love with a stock or an airline, you might heed that advice
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As regards the change in BA policy, I think it is indeed the new security rules that have forced a re-think.
What I cannot understand is why BA are not publicly critisizing the DofT/Gov. etc. in the same way as Ryanair to get some sense of normality back. The BBC quoted they had taken a loss of over £40 million in the single week after the bomb plots were uncovered, makes MOLs 7million look inconsequential....... this ignores the losses they are undoubtably acruing right now and will continue to take as business pax route away from the UK or just dont bother to travel due the hassle factor the continuing restrictions impose.
Regards, SD..
What I cannot understand is why BA are not publicly critisizing the DofT/Gov. etc. in the same way as Ryanair to get some sense of normality back. The BBC quoted they had taken a loss of over £40 million in the single week after the bomb plots were uncovered, makes MOLs 7million look inconsequential....... this ignores the losses they are undoubtably acruing right now and will continue to take as business pax route away from the UK or just dont bother to travel due the hassle factor the continuing restrictions impose.
Regards, SD..
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Yes, I too received the e mail from them, and I for one am absolutely delighted at this re-think by BA, and if it helps their cause by relating it to or blaming it on recent security matters, then frankly I don't really care! Well done BA and many thanks for reverting back to the two pcs of luggage (for the US) of 32kg - (Mrs R is particularly pleased!!)
Thank you and kind regards
TKR
Thank you and kind regards
TKR
I don't fly BA any more after they scr€w€d me twice; they don't get a third chance.
I have followed this very interesting thread though and my observations would be that BA (any any other company for that matter) can change their T & C's as often as they want. Where BA have gone totally off the rails is by not honouring the T & C's in force at the time that the booking was made. As a contract, that is what both parties have agreed to and what both should honour and I'm sure that any Small Claims Court would soon recognise that.
Let us hope that when BA do finalise their new baggage policy, they take note of this point and only apply the new rules to bookings made after the date that they are announced. Nobody will then have any grounds for complaint. If you don't like the goods on offer you look elsewhere.
I have followed this very interesting thread though and my observations would be that BA (any any other company for that matter) can change their T & C's as often as they want. Where BA have gone totally off the rails is by not honouring the T & C's in force at the time that the booking was made. As a contract, that is what both parties have agreed to and what both should honour and I'm sure that any Small Claims Court would soon recognise that.
Let us hope that when BA do finalise their new baggage policy, they take note of this point and only apply the new rules to bookings made after the date that they are announced. Nobody will then have any grounds for complaint. If you don't like the goods on offer you look elsewhere.
Too mean to buy a long personal title
I've just got back from NYC this morning from that deal (although we did it in WT+ at the price it was going for).As if I need to hear that? The key is to maintain an objective viewpoint at all times, and avoid making ludicrous claims in any direction.
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Of course it is entirely possible that because we pax are all now taking a hold bag with us when before we managed on handbaggage, the volume and weight of hold baggage will rise.
I'm off to HK on Thursday and for the past 7 or so years this four times a year trip has been survived on hand baggage only. As I have to take a case to house smellies etc, I'll no doubt pack a tad more.
Now how long will it take for BAA hold baggage screening to crack under this increased pressure and they dictate to the airlines a max baggage weight of, say, 23kg, and a max size just 1cm smaller than the average Samonsite or Delsey?
Then BA could have it's cake and eat it?
I'm off to HK on Thursday and for the past 7 or so years this four times a year trip has been survived on hand baggage only. As I have to take a case to house smellies etc, I'll no doubt pack a tad more.
Now how long will it take for BAA hold baggage screening to crack under this increased pressure and they dictate to the airlines a max baggage weight of, say, 23kg, and a max size just 1cm smaller than the average Samonsite or Delsey?
Then BA could have it's cake and eat it?
One thing is for sure, that any decision on such a matter by BAA would place passenger convenience LAST. Hey, it can all be dressed up as "for security" as usual.
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Good point, If (god forbid, but seems likely) I have to fly again during this security mess, I guess I may just take a bit more, as I know it's going in the hold.
