Ah well, as we'd had the nice email saying self service clients could use the system 1200-1700 daily, I thought late Sunday afternoon may be a good time to try...

Logged on, no options available. Went to Pay and Personnel intranet page, only to find the system down for payroll business... Thought they'd sorted that last week?:eek: :uhoh: :hmm:

Ah well, roll on Friday...:O

I wonder if RAF News will actually run an article on the failure of JPA on its introduction?

Hmmm. We're more likely to see the headline 'Introduction of JPA Heralds New Era For RAF Personnel' with accompanying upbeat article.

claims
 

..........and now I've been told that the UIN is preformatted and you cannot manually over-ride it. It you claim through a different UIN then you will need to print out the relevant JPA paperwork each time you claim, fill in the necessary details, attach the receipts etc and post it off to HR. Would it be too much to hope that with all these ‘improvements’ in modern technology, I would eventually get my receipts back in one piece?

I thought to myself:

"Here I am - having an 'al desko' lunch - I'll multi-task and head on over to JPA and try to sort out one or two things"

Nope.

Current access to JPA is as per the Business Continuity Plan.
Professional Users may access the system 0700-1200.
Self-Service Employees will be enabled at 1230.
i-Expenses will be enabled at 1330.
Self-Service Managers will be enabled at 1400.

Self-Service Users are not to attempt to log on at the present time.

There is a cake and @rse party going on! :bored:

Why PMA visits. PMA have nothing to do with JPA - they are simply users of the system like you and me. They no doubt share our frustrations. This system has been introduced by, and is the responsibility of, AFPAA.

where's my flying pay
 

Managed to log on at 1245 and check payslip for Apr. No sign of any flying pay on the payslip so called JPAC to be told that they would have to refer to back room staff as they couldn't see my payslip. I don't think I will be the only one who doesn't get flying pay this month.


HPT

HPT,

same with me! I think this may impact all of us. Have tried to get onto JPA to use the iSupport forms (as phone calls or other emails are not accepted) but the system is down again!!!!!!!!!

BootFlap

I wonder if anyone is accoutable through this legislation?

Mr Thickie question (OOA) - do we still receive a hardcopy payslip and P60?

http://www.office-humour.co.uk/inclu...05/08/3333.jpg
JPA Helpdesk in full flow :)

Yes - legal requirement.

Just managed to check (and printout) my pay statement before the system crashed again. Flying pay is there, but not substitution pay.

Anyone out there with a correct pay statement?

JPA STATUS RED!!
 

'JPA Status RED' and 'page cannot be displayed' are not assuaging my concerns regarding flying pay...:bored:

No flying pay for me either! Sent in 'Service request' (yes I managed to stay logged on for that long) and enquired also about what they are going to do about the loss of interest if the money doesn't get to my account pronto.

Hopes: 2.

CBA

Many people I know didn't get their flying pay (myself included). I received an email from WO PSF explaining that they're aware and we should have it by the end of the week.

Sid.

PS: My basic was wrong and I had some random deductions :confused:

Has anyone else noticed a 0.45p Charity Donation?
who is this going to? who said i wanted to donate?

when can I expect it back????

CBA - fat chance.

I don't doubt that the software is 'off the shelf' and fit for original purpose. However, the military procurement depts have a history of screwing around with off the shelf to 'customise' to their perception of our requirements [without, of course, consulting the end users].

I really do wish all of you the best of luck with this system [the latest national IT scandal, with many more to come - God, I wish I was an IT consultant! Money for old rope and no accountability if you screw up!].

I was out of the office today and was unable to log on to submit a Service Request about my lack of FP.

Additionally, I had a public Debt Recovery of £338 (haven't got a clue what its for!), as well as a Transition Family Charge refund of £174. I guess the latter is to make the SFA charges divisible by 12 more easily?

The £0.45 is for the Benevolent Fund I think.

Anybody got a clue what the Service Days Pay Giving is for?

I will email them tomorrow, but with a 3 month det coming up in 3 weeks time, if my pay ain't sorted I won't be going.

HPT

Although it seems that I now don't get my pay statement through the post but have to 'go online' for it (sorry, bit of a traditionalist), I'm also interested if this thing can work out my annual increment + flying pay + pay rise and divide by 12. Should be interesting to see how accurate it is!
Also being OOA, if the cash doesn't bank on the 30th my mortgage company will be very happy......not.
Thankfully I'm glad we've got our OOA JPA terminal for me to check.........doh no we haven't.
Biggest c0ck up since Kate Moss asked me to bed. :*

LL

I have the same concerns about the system keeping track of increments, promotions, SFA changes and the like and to be honest, as the payslip just shows totals which are not marked with so many days at that rate and so many at this rate etc, I guess we'll never really know if our pay is correct.

No Flying pay as well. OC PMS has told us that we will be unit paid and that all charges incurred and interest no received will be refunded to us. I am waiting for this in writing!!

Is everyone on det aware of these problems. Everyone publish this as far and as wide as possible.

FJJP,

I know, I know, but I had to ask if only to see what obscure AP/JSP they quote when the tell me to sod off!

CBA

Anyone else who's interested,

No idea what Transition Family Charge is, but if they're giving money away I want some. Apparently there is an area on the payslip that tells you when rates/pay scales change. If its empty - no change.

I was under the impression that Service Days pay is LSA and stuff (albeit not broken down).

The statement appears on line and is also posted to you, but not to your home just to your work address. So, even though they get sent out 2nd class post by JPAC (ie no extra expense) they will not send them to your home address. I do not call that progress.

For what its worth my basic was correct. Here endeth the sum total of my JPA pay knowledge. Minus some random deductions you will never find out about and some allowances that are probably wrong!

CBA

I can't wait for the Monty Python sketch about the RAF introducing JPA, No-one would believe it!!

CBA Caption

Ref Service Days Pay Giving - can't be right as they have deducted money rather than giving to me?

HPT

And to top it all off, just to keep the end-user on-side...

AFPAA have decided in their infinite wisdom to not post daily sitreps on the farce that is JPA - oh no - they're only going to post weekly summaries. Telling us what's going on as it happens? - that would let people know that they haven't got a scooby what's gone wrong.

So, it's only Monday and despite Self-Service users supposedly having access from 1230, by 1330 the Server appears to have crashed and the system went RED and AFPAA don't want to give information out - medals for the guilty have already been issued and the hunt for the innocent is on! Wonder what other excuse (read "processor intensive task like the Payroll") they can find to stop Self-Service logging on and not look like the bunch of incompetents they seem to be?

Good JPA Site
 

Gentlemen (and Ladies too),

When you get a minute have a look at the Brampton/Wyton/Henlow intranet site and click on the JPA icon. They have an excellent site, with up to date info on it. Worth a look.

HPT,

Stabbing in dark now. Benevolent fund?

CBA

Marham too

Shouldn't we be adding those responsible to http://www.pprune.org/forums/showthread.php?t=221444 ??:)

CBA - The RAF Benevolent Fund

We all get fleeced to sign up to donate during training and last month my contribution was 35p, but has obviously gone up at the same rate as SFA!!

HPT

SH

This may help!

http://www.eds.com/services/casestudies/afpaa.aspx

I especially love this bit!

"...effectively manage change." and "...expertise in integrating IT solutions and administrative processes...":mad:

Shouldn't this be reported to the Advertising Standards Agency?

CBA

only get 20mins on the net here in sandy climates on a day when we can book and guarantee not having to go flying, thereby relinquishing our place on the net to some bluntie holiday maker!!! Any chance of a quick "what's going on and are we getting paid/LSSA/etc" at the end of the month?

Well, there is even less news as to what is going on with this c0ckup for those of us in the South Atlantic. No doubt I will find out that I have not been paid when I get a very angry email from the ex-wife that she's not got her dosh.... look forward to that:hmm:

Can't find anywhere down here to log-on, and have spoken to loads of people who haven't got any log-on details.

This is just bl00dy appaling, but it will be hailed agreat success and many will already have been promoted because of it.

Tonks:hmm:

Friend of a friend is on the team at Innsworth - where they are working 18 hour shifts. The pay run will not work - tried and failed 8 times - so expect to be paid exactly the same as you got last month, when the pay run did work.

JPA will be the the final death knell for what was once a great Air Force, brought to its knees, not by guns and missiles and bombs, but by bureaucracy and incompetence and negligence.

:(

I have spoken to some people who have been able to 'view' their payslip on JPA. This is not rumour, or 'a bloke in a pub told me....' but first hand information. Some aircrew have not received their flying pay for the month, and some aircrew who should not be receiving flying pay (PA spine) have been paid it........!!!

How many months, how much grief, before all this mess is sorted out.....??!!

JPa Access
 

How confident are you of being paid on Friday ???!!!!!

Quote from JPA Online 250800 Apr 06

System Acces Plan for Tue 25 Apr will be as follows:

0700-1700 - HR professional users
0700-1700 - Payroll allowed access
1700-2300 - AFPAA - payroll and other technical diagnostics etc

SELF SERVICE USERS WILL BE UNABLE TO LOGIN UNTIL FURHTER NOTICE BLAH BLAH BLAH

If the payrun last week was so good then why do they need access all day today??!!

An unmitigated disaster and shambolic performance undoubtedly, but I have to admit that if the team are working 18 hr days to sort this, I would rather they concentrated initially on getting the basic pay sorted than neglecting that for my flying pay. After all, the basic pay makes up 75% of my take-home and the vast majority of RAF personnel are not in receipt of flying pay. It should all have been sorted before go-live, but given the situation now, I'm glad to see that the people trying to sort the mess (undoubtedly not the same people as caused JPA to be rolled out, just the poor schmucks that have to pick up the pieces) appear to have their priorities correct.

Found at http://www.mod.uk/DefenceInternet/De...fPersonnel.htm
Why didn't we think of that... I mean, who's ever crashed an abacus?

And then this gem of a quote...

No, I imagine he wouldn't...

Blunty

Inconvenient? Yes. The end of the world? No.

It's not like we've been laid-off overnight or some fat bloke has run off with our pension fund.

Just heard an interesting couple of snippets.

There are more than 150 people who haven't been paid their Flying Pay and there are some which have been paid who aren't entitled - eg PA Flt Lts!!

It also seems that Flying pay (according to JPA) is based on PIC and not person, so if you are in a non-FP PIC then you aren't entitled!! :p Might explain why some people have not received their FP!!

I am sure that won't cause some concern...how easy will it be to modify JPA to take this into account?