Who do you turn to?
 

As I have been out of the country since JPA arrived on our shores, I am not up to speed with the goings on (or lack of) for JPA within the RAF.
Sadley they did not pay my LSP (Loan Service Pay) for Jan 07. After numerous calls to JPAC and SDLO, I am no further forward, as others have said before me, one blames the other and I remain £500+ out of pocket.
SDLO contacted JPAC on my behalf at the end of January, 10 days later and no reply, now today JPAC tell me they will let me know in 10 days???:confused:
It appears the next course of action is a letter to AMP, it has worked before, just pi**es me off that I am now overdrawn and getting cash from UK is expensive. Can I claim back the costs etc?
Like other, until recently I was 'happy' with my lot......however coming to the end of my tether.

JPA/HR
 

LOL i tried to resist having a rant!! I was posted to Scotland and to a SSSA flat. However being single having loads of kit and personnel stuff over my 18 year career a van was hired then driven back down to England so I could pick my car up! Cost to me personally , around £450 I got £100 back did the reverse 4 months later...same score!! So cos Im male and single I was £700 down in 2 journeys!! I told HR staff and HR peeps to cancel my SSSA , they never did so now Im paying through the teeth for arrears, Amazing why I am hacked off with a employer who I have done detachments in 2 war zones treats me!!

LOL rant switch off!!

neilmac: To be fair, nothing that's happened to you is the fault of JPA. The same situation would have occurred before because it's the allowances that are the problem not the system delivering them. (But £100 sounds very low, you should be able to claim unacompanied baggage + 1 private car rate for the move - I think....)

With regard to the HR people not cancelling your flat, you will have put it in writing to them so there will be an audit trail and you can claim the arrears back! Sorted! :O

re JPA
 

Stuff,

Im afraid its either umaccompanied baggage OR motor milage!! You cannot claim both! No I infomrmed JPAC but they have no record that I had, unfortunately it was around the date Mar/Apr when they took over. Asked JPAC to invetigate my arrears 20 days ago now....no response!! So when I checked they said they had a backlog.

I've just read JSP 752 and you are indeed right. I always thought you could claim both. What a !!!!! system. Not only can you not claim the full cost of moving it yourself (it's capped to the DTMA rate) but you can't even move your car! I wonder if it was designed for Cavalry Officers who throw their car away everytime they move and buy a new one?

Your reply has been logged and my apology will be with you within 10 working days.

Stuff/Neilmac
I'm in a similar situation myself shortly and am intending to claim both unaccompanied baggage, and separately, MMA for my own physical move. I interperate the JSP as saying that MMA can not be claimed for your baggage's journey, so if you moved permanantly at the same time as your kit nothing more could be claimed. However, if you then have to make another journey for your own physical move (if you had to return to departure station to drop off hired van, or if you used private removals) you can then claim MMA for this journey. As the phrase is unaccompanied baggage I assumed that they would expect you to move sperately from your kit.
Anybody out there able to offer further clarification?
Also I reckon £100 to be a bit low I reckon it's receipted expenses for the baggage move up to a max of £289.50 (Page 7-2-6 of JSP752)

MyT... am with you on this. If you don't claim unaccompanied baggage you're allowed MMA to drive to your new posting, plus a return journey from your new post to your old one to pick up your gear and bring it to your new home. If you claim unaccompanied, you should be entitled to the cost of driving yourself to your new post, plus the cost of unaccompanied baggage (up to 3 triwall boxes or whatever it's changed to nowadays!)

Not sure what the score is on hiring a van now as I've always moved with a hugely practical car into which all of my personal belongings can fit, being sad, single and poor!

My T Hunter

You are correct. Provided you claim for your duty move and baggage journeys seperately there is no problem.

I have done so twice in the last 2 years without any hassle. If I remember correctly this claim is still done manually by PSF/HR. There is some paperwork to be signed up at the unit you are leaving then you take the completed paperwork and receipts to your new unit and the claim is actioned by them.

For the baggage move you can use your own car and claim petrol provided you keep the receipts. You can make as many journeys as you need up to the allowance. Alternatively you can claim the allowance to hire a van.

More P45s
 

"Left last month and just started new job. Phoned JPAC last Wednesday to chase my P45 and it arrived yesterday. Obviously the printer's fixed!"

Two weeks on and the second one arrived today. Don't you love JPAC!

N Joe

Moving!!
 

Yeah I dont know the score, I trusted my so called experts who told me the gen. Oct 05 moved to Scotland , only could claim MMA or unaccompanied baggage. It cost me £450 I got £100 back!! Then 4 oonths later I did the reverse journey!! So total £900 and i got i total from RAF £200, after 20 years paying my own way, reallly really grates. Single white male nowt in your favour!! when a married couple moving 60 miles can claim an amazing amount olf money!!

Rant over!!

I'm with you there neilmac. A single friend of mine works for a civvy company and she was moving up from Kent. They gave her time off work, paid her travel and hotels while she came up to look for somewhere to live twice - as she's a bird she couldn't make her mind up first time - and couldn't understand why I found that so amazing.

When I told her our 'deal' - DIY through the RAF, sans big stuff, or DIY for a capped rate, she thought that was awful - I only lost £50, but losing any money when you're told to relocate is just one of those relatively minor things that mount up.

My mound of 'little things' has elevated me to a point of being able to jump the fence. I'm off - papers went in after Xmas.

JPA Stars Again! (Not!)
 

Despite JPA bulletins stating that CEA would be guaranteed to be paid by 13 Apr if claims were submitted by 2 Apr, imagine my surprise to find that this has been yet another empty promise.:ugh: Kids return to school in 2 days time yet there is unlikely to be any payment before the end of the month (or so JPAC says!).

Has anyone received their payment yet?

VAT

Awaiting Payment
 

I was expecting payment yesterday. Having contacted my bank it is awaiting credit to my account tomorrow -Sunday! JPAC work Sundays?

SPG
Thanks for that. I'll wait with baited breath.

Ventre a Terre/SPG

Thanks for the input - same here, promised Friday, but nothing seen. I have an understanding Bursar, but I am sick to death of having to apologise on behalf of the nonsense that is JPA.

STH

Luckily I have another week before the little Revs go back to school which will allow enough time for my CEA to hit the bank (hopefully)
Unluckily I have another week before the little Revs go back to school.

Edited to add that just checked bank account online just a minute ago and my CEA was paid into my account yesterday.

Mine is showing as a credit in the bank on Mon 16th, despite the JPA payslip showing the date for payment as 30th Apr, so hopefully it has all gone smoothly after all.

Regards

Ginseng

Unable to log on since Oct due deployments. Very poor service no-one able to tell me how much leave I have left - JPA is down excuse.

Leaving soon and this has most definately contributed to my decision - we are no longer being looked after and the perks are on their way out. Frankly I feel that one needs a few perks to justify constant op deployments - people are voting with their feet.

Apparently not all is peachy at JPA.....

JPAC employee email. Names removed to protect the guilty.

Sounds like it is run with the standard military perfection- lead, as ever, from the top...

SMT

I don't often feel the need to post, but this JPA system is really getting me down at the moment.

At first sight, one might suspect that the post by O_T_T_B is made-up, but having received this in my email today (complete with names and email details for the whole of JPAC) I would suggest otherwise.

Astonishing - or perhaps not.

Friedlander

I received this in my e-mail today complete with names etc. The best part is missing here and that is the 'supervisor' asking all of the recipients to delete this mail immediately!!

Oops!

JPA Excelent
 

I can only sing the praises of JPA. Left July 2nd (By PVR after 22 years). Gratuity paid July 13th. Pension pain July 3rd!. Commendatins all round. A system that works for me. SORRY!:D

Winc-control
You'll be the one they send the survey to then...
So exactly how did you PVR? On JPA? Oh no, that bit's not working yet.
Tried to indicate personal posting, sorry assignment preferences today, but it wouldn't recognise any inputs so I gave up.
I think I applied for CEA today, but I'm not absolutely sure ... again!
How much leave do I have left this year?
Started with 30, plus 15 carried over makes 45. I have taken 7 (allegedly), so I have 33 left. Even my maths isn't that bad.
As for previous years, seems I've always taken everything I'm entitled to - someone somewhere has been helpful, 'cause I'm pretty bl00dy sure I haven't managed to take anything like my full entitlement for at least the last 5 years.
STH

Having just a little problem with being paid correctly?
 

Please visit...
http://petitions.pm.gov.uk/forcessalaries/

Everything was going fine with my JPA until Julys pay. I have lived out in my own house for over a year but JPA decided to charge me food and accom back dated for over a year. This resulted me being down in pay by about 250 quid and a Public Debt of over 600.
When I pointed out the mistake to PSF, they rectified the shortfall but I had to wait til this months pay to recoupe the 250. This month i received the shortfall but then they over paid me by 900 quid :ugh:. I will now have to pay that back over the next 3 months.
Apart from that, I have had no problems.

What worries me is the constant stream of weird and unattributable entries on my online pay slip such as "MTD Advance Of Pay" (I'm not a driver BTW;)) which although has a value of 0.00 shouldn't be appearing at all!
Also seems a little strange that over the past few months the paper copies have been arriving a little later each month....
The online expenses input pages have now also changed as you have to tick the little box stating "I have read and understood the conditions.....etc":mad: It is already an offence to submit a fraudulent claim so why bother with an irrelevant tick box? Why are they wasting the software code writers' time in adding trivial items when the overall functionality is so poor? Have they ever tried inputting something sensible into a posting (sorry, assignment) choice?
Having just returned from a det which attracted LOA and LSA, it looked as if I had been underpaid and overtaxed; the JPAC EC muppet had no idea what I was talking about, couldn't rtell which was taxed and which wasn't, and insisted that this was a Unit HR matter. Never mind, I looked it up in JSP 752.....:ugh:
SBG

Since my pay statement arrives a month or so after I've been paid it's difficult to track my pay. But I did just find out that my LOA has been paid wrong and I've been overcharged quartering charges since the introduction of JPA. Also, some of my dependents no longer exist, according to JPA, so reduced Disturbance Allowance. I'm sure it will all get sorted out in short order, with the minumum fuss or input from me.... :ugh:

JPA was written by EDS

Error Dependant System how else does EDS make money?

Cheap quote cheap to install ...... mega bucks to run maga bucks to upgrade or correct the in-built errors.


No software works first time as the profit margin is too small.

Just to add to the tale of woe - since rejoining the RAF as a PTRS aviator in January I haven't been paid at all. Nothing, zip, nada, zilch.

I receive 2 x blank pay statements each month, although they appear to be arriving later and later and now appear approx 5 weeks after the pay date.

The worst aspect is that nobody is prepared to accept responsibility, I could get cross but with whom is the question. Even OC Admin at my unit seems no have no recourse but to ring the helpline whose advice is always - Contact your Unit HR staff. Yes they really did say that to OC Admin!

:\

There should always be something your HR staff can do, it just depends how much paperwork they are prepared to do on your behalf. I didn't get SFP for 4 months. Each time I contacted JPA they said, "We'll get it sorted for next months pay run" They never did :ugh: I even got the HR staff to call for me, but they could only speak to the same people I could.
In the end I put it into writing to Harry Staish, and within 24 hours I had a BACS payment in my bank. Granted, it took JPA another month to catch up, but it was easier for the station to recover the money than me trying to do it myself. I am a number, not a name.
If you shout loudly enough at the right people, it's amazing what can happen :rolleyes: , the problem is getting hold of "the right people" isn't it?
(Oh, petition signed btw, for all the good it'll do :rolleyes:)

Does anyone know the name of current CE AFPAA and where he is based? I have no choice but to write to him after 4 months of attempting to get a P14 (statement of NICs paid) for the period up to the time I PVRd last year. Have written to JPA, payroll manager, AFPAA Innsworth and letters sent direct from Inland Revenue to the Payroll Manager @ Gosport, I have not had the courtesy of any response. Grateful for any help.

Perveresly, I was lauding the service I received from JPA just after I left!! Should have kept my mouth shut.

Ed

AFPAA now called SPVA:

People, Pay and Pensions Agency
The People, Pay and Pensions Agency provides payroll, pensions, expenses management and personnel information services for civil service staff in the Ministry of Defence, and other government customers on repayment.

Chief Executive: David Ball
Responsible Minister: Parliamentary Under-Secretary of State (Minister for Veterans)
Address: J Block Foxhill, Combe Down, Bath BA1 5AB
Website: PPPA website
Telephone: 0800 345 7772
Fax: 01225 828728
Email: [email protected] or [email protected] or [email protected]

HPT

AFPAA now known as SPVA, CE RAdm Spires, email [email protected], Tel 02392 702004

PPPA is the Civil Service HR Agency, SPVA is the HMF HR agency.

Thanx for responses and PMs.

Ed

Flying Pay Increments - Watch Out On Postings
 

Everyone,

Please be aware that with JPA, if you are posted to a post that does not have a Specialist Pay Flying Annotation/Tag, you will be placed on Reserve Band of Flying Pay.

Any time spent on Reserve Band of Flying Pay does not count as time served towards your next increment of flying pay.

I was on what I thought was a Flying Related Posting that was not annotated as such on my JPA job PUC/PIC and now my next increment is a months later than it would have been if we had not brought in JPA. I am well out of pocket financially for accepting a ground job!!!!!

So when you get "offered" any posting by ACOS Manning, think carefully and don't forget to check whether there is a SP Flying Pay Tab.

WTN

And another thing...
 

Anyone with more than 3 children might want to check that all their kids are still on record since JPA. A friend of mine lost some of his kids in the change, apparently....

Good luck, Bladdered
 

I have just told "HR" (was PSF) that I am being over-paid. I wonder how long it will take them to start taking the money back and whether I will get a new P60 for the last tax year. Or will I have to approximate my taxable pay for last year to get my overpayment in tax back ... ?

McD