RAF JPA Rollout
Join Date: Jul 2004
Location: Wastelands of the South UK
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Who do you turn to?
As I have been out of the country since JPA arrived on our shores, I am not up to speed with the goings on (or lack of) for JPA within the RAF.
Sadley they did not pay my LSP (Loan Service Pay) for Jan 07. After numerous calls to JPAC and SDLO, I am no further forward, as others have said before me, one blames the other and I remain £500+ out of pocket.
SDLO contacted JPAC on my behalf at the end of January, 10 days later and no reply, now today JPAC tell me they will let me know in 10 days???
It appears the next course of action is a letter to AMP, it has worked before, just pi**es me off that I am now overdrawn and getting cash from UK is expensive. Can I claim back the costs etc?
Like other, until recently I was 'happy' with my lot......however coming to the end of my tether.
Sadley they did not pay my LSP (Loan Service Pay) for Jan 07. After numerous calls to JPAC and SDLO, I am no further forward, as others have said before me, one blames the other and I remain £500+ out of pocket.
SDLO contacted JPAC on my behalf at the end of January, 10 days later and no reply, now today JPAC tell me they will let me know in 10 days???
It appears the next course of action is a letter to AMP, it has worked before, just pi**es me off that I am now overdrawn and getting cash from UK is expensive. Can I claim back the costs etc?
Like other, until recently I was 'happy' with my lot......however coming to the end of my tether.
Join Date: Jan 2005
Location: Cambridgeshire
Age: 55
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JPA/HR
LOL i tried to resist having a rant!! I was posted to Scotland and to a SSSA flat. However being single having loads of kit and personnel stuff over my 18 year career a van was hired then driven back down to England so I could pick my car up! Cost to me personally , around £450 I got £100 back did the reverse 4 months later...same score!! So cos Im male and single I was £700 down in 2 journeys!! I told HR staff and HR peeps to cancel my SSSA , they never did so now Im paying through the teeth for arrears, Amazing why I am hacked off with a employer who I have done detachments in 2 war zones treats me!!
LOL rant switch off!!
LOL rant switch off!!
neilmac: To be fair, nothing that's happened to you is the fault of JPA. The same situation would have occurred before because it's the allowances that are the problem not the system delivering them. (But £100 sounds very low, you should be able to claim unacompanied baggage + 1 private car rate for the move - I think....)
With regard to the HR people not cancelling your flat, you will have put it in writing to them so there will be an audit trail and you can claim the arrears back! Sorted!
With regard to the HR people not cancelling your flat, you will have put it in writing to them so there will be an audit trail and you can claim the arrears back! Sorted!
Join Date: Jan 2005
Location: Cambridgeshire
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re JPA
Stuff,
Im afraid its either umaccompanied baggage OR motor milage!! You cannot claim both! No I infomrmed JPAC but they have no record that I had, unfortunately it was around the date Mar/Apr when they took over. Asked JPAC to invetigate my arrears 20 days ago now....no response!! So when I checked they said they had a backlog.
Im afraid its either umaccompanied baggage OR motor milage!! You cannot claim both! No I infomrmed JPAC but they have no record that I had, unfortunately it was around the date Mar/Apr when they took over. Asked JPAC to invetigate my arrears 20 days ago now....no response!! So when I checked they said they had a backlog.
I've just read JSP 752 and you are indeed right. I always thought you could claim both. What a sh*t system. Not only can you not claim the full cost of moving it yourself (it's capped to the DTMA rate) but you can't even move your car! I wonder if it was designed for Cavalry Officers who throw their car away everytime they move and buy a new one?
Your reply has been logged and my apology will be with you within 10 working days.
Your reply has been logged and my apology will be with you within 10 working days.
Join Date: Jul 2001
Location: UK
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Stuff/Neilmac
I'm in a similar situation myself shortly and am intending to claim both unaccompanied baggage, and separately, MMA for my own physical move. I interperate the JSP as saying that MMA can not be claimed for your baggage's journey, so if you moved permanantly at the same time as your kit nothing more could be claimed. However, if you then have to make another journey for your own physical move (if you had to return to departure station to drop off hired van, or if you used private removals) you can then claim MMA for this journey. As the phrase is unaccompanied baggage I assumed that they would expect you to move sperately from your kit.
Anybody out there able to offer further clarification?
Also I reckon £100 to be a bit low I reckon it's receipted expenses for the baggage move up to a max of £289.50 (Page 7-2-6 of JSP752)
I'm in a similar situation myself shortly and am intending to claim both unaccompanied baggage, and separately, MMA for my own physical move. I interperate the JSP as saying that MMA can not be claimed for your baggage's journey, so if you moved permanantly at the same time as your kit nothing more could be claimed. However, if you then have to make another journey for your own physical move (if you had to return to departure station to drop off hired van, or if you used private removals) you can then claim MMA for this journey. As the phrase is unaccompanied baggage I assumed that they would expect you to move sperately from your kit.
Anybody out there able to offer further clarification?
Also I reckon £100 to be a bit low I reckon it's receipted expenses for the baggage move up to a max of £289.50 (Page 7-2-6 of JSP752)
Last edited by My T Hunter; 16th Feb 2007 at 12:48.
MyT... am with you on this. If you don't claim unaccompanied baggage you're allowed MMA to drive to your new posting, plus a return journey from your new post to your old one to pick up your gear and bring it to your new home. If you claim unaccompanied, you should be entitled to the cost of driving yourself to your new post, plus the cost of unaccompanied baggage (up to 3 triwall boxes or whatever it's changed to nowadays!)
Not sure what the score is on hiring a van now as I've always moved with a hugely practical car into which all of my personal belongings can fit, being sad, single and poor!
Not sure what the score is on hiring a van now as I've always moved with a hugely practical car into which all of my personal belongings can fit, being sad, single and poor!
Fat Albert
Join Date: Feb 2005
Location: Wilts, UK
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My T Hunter
You are correct. Provided you claim for your duty move and baggage journeys seperately there is no problem.
I have done so twice in the last 2 years without any hassle. If I remember correctly this claim is still done manually by PSF/HR. There is some paperwork to be signed up at the unit you are leaving then you take the completed paperwork and receipts to your new unit and the claim is actioned by them.
For the baggage move you can use your own car and claim petrol provided you keep the receipts. You can make as many journeys as you need up to the allowance. Alternatively you can claim the allowance to hire a van.
You are correct. Provided you claim for your duty move and baggage journeys seperately there is no problem.
I have done so twice in the last 2 years without any hassle. If I remember correctly this claim is still done manually by PSF/HR. There is some paperwork to be signed up at the unit you are leaving then you take the completed paperwork and receipts to your new unit and the claim is actioned by them.
For the baggage move you can use your own car and claim petrol provided you keep the receipts. You can make as many journeys as you need up to the allowance. Alternatively you can claim the allowance to hire a van.
Join Date: Jul 2005
Location: South West
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More P45s
"Left last month and just started new job. Phoned JPAC last Wednesday to chase my P45 and it arrived yesterday. Obviously the printer's fixed!"
Two weeks on and the second one arrived today. Don't you love JPAC!
N Joe
Two weeks on and the second one arrived today. Don't you love JPAC!
N Joe
Join Date: Jan 2005
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Moving!!
Yeah I dont know the score, I trusted my so called experts who told me the gen. Oct 05 moved to Scotland , only could claim MMA or unaccompanied baggage. It cost me £450 I got £100 back!! Then 4 oonths later I did the reverse journey!! So total £900 and i got i total from RAF £200, after 20 years paying my own way, reallly really grates. Single white male nowt in your favour!! when a married couple moving 60 miles can claim an amazing amount olf money!!
Rant over!!
Rant over!!
Join Date: Jan 2006
Location: UK
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I'm with you there neilmac. A single friend of mine works for a civvy company and she was moving up from Kent. They gave her time off work, paid her travel and hotels while she came up to look for somewhere to live twice - as she's a bird she couldn't make her mind up first time - and couldn't understand why I found that so amazing.
When I told her our 'deal' - DIY through the RAF, sans big stuff, or DIY for a capped rate, she thought that was awful - I only lost £50, but losing any money when you're told to relocate is just one of those relatively minor things that mount up.
My mound of 'little things' has elevated me to a point of being able to jump the fence. I'm off - papers went in after Xmas.
When I told her our 'deal' - DIY through the RAF, sans big stuff, or DIY for a capped rate, she thought that was awful - I only lost £50, but losing any money when you're told to relocate is just one of those relatively minor things that mount up.
My mound of 'little things' has elevated me to a point of being able to jump the fence. I'm off - papers went in after Xmas.
Join Date: Apr 2002
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JPA Stars Again! (Not!)
Despite JPA bulletins stating that CEA would be guaranteed to be paid by 13 Apr if claims were submitted by 2 Apr, imagine my surprise to find that this has been yet another empty promise.
Kids return to school in 2 days time yet there is unlikely to be any payment before the end of the month (or so JPAC says!).
Has anyone received their payment yet?
VAT
Kids return to school in 2 days time yet there is unlikely to be any payment before the end of the month (or so JPAC says!).Has anyone received their payment yet?
VAT
Join Date: Sep 2000
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Ventre a Terre/SPG
Thanks for the input - same here, promised Friday, but nothing seen. I have an understanding Bursar, but I am sick to death of having to apologise on behalf of the nonsense that is JPA.
STH
Thanks for the input - same here, promised Friday, but nothing seen. I have an understanding Bursar, but I am sick to death of having to apologise on behalf of the nonsense that is JPA.
STH
Join Date: Jun 2005
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Luckily I have another week before the little Revs go back to school which will allow enough time for my CEA to hit the bank (hopefully)
Unluckily I have another week before the little Revs go back to school.
Edited to add that just checked bank account online just a minute ago and my CEA was paid into my account yesterday.
Unluckily I have another week before the little Revs go back to school.
Edited to add that just checked bank account online just a minute ago and my CEA was paid into my account yesterday.
Last edited by Rev I. Tin; 14th Apr 2007 at 10:48. Reason: Mine's in
Join Date: Jan 2003
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Mine is showing as a credit in the bank on Mon 16th, despite the JPA payslip showing the date for payment as 30th Apr, so hopefully it has all gone smoothly after all.
Regards
Ginseng
Regards
Ginseng
Join Date: Jun 2004
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Unable to log on since Oct due deployments. Very poor service no-one able to tell me how much leave I have left - JPA is down excuse.
Leaving soon and this has most definately contributed to my decision - we are no longer being looked after and the perks are on their way out. Frankly I feel that one needs a few perks to justify constant op deployments - people are voting with their feet.
Leaving soon and this has most definately contributed to my decision - we are no longer being looked after and the perks are on their way out. Frankly I feel that one needs a few perks to justify constant op deployments - people are voting with their feet.
Join Date: Mar 2004
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Apparently not all is peachy at JPA.....
JPAC employee email. Names removed to protect the guilty.
JPAC employee email. Names removed to protect the guilty.
Subject: cheery-bee
Well folks, my time here has come to an end...
I've had just about as much as I can take of this place. Never in my puff have I worked in such a bizarre environment.
We get trained on the systems through emails! (what's that all about? no wonder none of us have a clue!)
We can't swap shifts, even though we all do the same job and have the same skills.
We can't take holidays, even though we put in for them 5 weeks in advance. We can't even speak to CST ourselves, god forbid we should distract them from their tea/coffee and finger buffet (what do they actually do?) and why we have to go through management is beyond me!
And speaking of management... How any of the supervisors got where they are is a total mystery to me! They know absolutely nothing about anything. (but then if they had the same training as me, two weeks of playing solitaire, that would explain it)
You ask ******* (anyone got a breath mint?) for assistance and all you get is either a blank look or told she's busy (once again, what does she actually do?)
You ask ******* for help and you're given the most false smile I think I have ever seen, and she has no clue what you're talking about.
And ******* just as bad!
You've got ***********, now I've never seen anyone so misguidedly full of their own self importance! He thinks he's a pure stud, am I the only one that thinks he's a greasy little weasel? He's gross! He's just a total plamf. It's sad!
And then there's ******** who seems to think he's a supervisor, but is actually not! But he seems to have delusions of grandeur because his signature on his emails says "supervisor". Why this has never been picked up by higher management is a mystery, but then they're hardly the brightest bunch of people are they?
They actually seem more interested in meeting their stats than focusing on staff morale or providing a decent service to the folks that are out there fighting for our country! I've honestly never seen anything like it... we get three calls in the queue and they all start flapping and running about looking for folks to stick on the phone.
I remember one day I was in "work" because my JPA wasn't working and the calls went up to like 4 in the queue and they all started flapping their wings and put people on the phone to answer calls, just to put them back into the queue... now is it just me, or is that not the most ridiculous thing you have ever heard?
But hey, all in the name of stats eh! Who cares that we're not providing a good service to the punters, so long as management look good... tis a joke!
But hat's off to the team leaders that actually go out of their way to help us when we're stuck! Though there aren't many of you, we salute you!
Anyways...
I'd love to say it's been a blast, but to be honest it has been one of the worst jobs I have ever had. And I won't miss it one little bit.
Don't get me wrong, I've met some cracking people along the way. But that doesn't take away from the fact this place is soul destroying!
So, I'm off and I aint looking back... but finally before I shoot the craw...
Here's to all beautiful people (you know who you are)
Here's to all the weirdos (we know who you are)
And here's to the supervisors (karma's round the corner)
And finally... here's to pushing your staff out the door!
Cheery bee peeps, be seeing ya
x
***********
JPAC EC Agent
Well folks, my time here has come to an end...
I've had just about as much as I can take of this place. Never in my puff have I worked in such a bizarre environment.
We get trained on the systems through emails! (what's that all about? no wonder none of us have a clue!)
We can't swap shifts, even though we all do the same job and have the same skills.
We can't take holidays, even though we put in for them 5 weeks in advance. We can't even speak to CST ourselves, god forbid we should distract them from their tea/coffee and finger buffet (what do they actually do?) and why we have to go through management is beyond me!
And speaking of management... How any of the supervisors got where they are is a total mystery to me! They know absolutely nothing about anything. (but then if they had the same training as me, two weeks of playing solitaire, that would explain it)
You ask ******* (anyone got a breath mint?) for assistance and all you get is either a blank look or told she's busy (once again, what does she actually do?)
You ask ******* for help and you're given the most false smile I think I have ever seen, and she has no clue what you're talking about.
And ******* just as bad!
You've got ***********, now I've never seen anyone so misguidedly full of their own self importance! He thinks he's a pure stud, am I the only one that thinks he's a greasy little weasel? He's gross! He's just a total plamf. It's sad!
And then there's ******** who seems to think he's a supervisor, but is actually not! But he seems to have delusions of grandeur because his signature on his emails says "supervisor". Why this has never been picked up by higher management is a mystery, but then they're hardly the brightest bunch of people are they?
They actually seem more interested in meeting their stats than focusing on staff morale or providing a decent service to the folks that are out there fighting for our country! I've honestly never seen anything like it... we get three calls in the queue and they all start flapping and running about looking for folks to stick on the phone.
I remember one day I was in "work" because my JPA wasn't working and the calls went up to like 4 in the queue and they all started flapping their wings and put people on the phone to answer calls, just to put them back into the queue... now is it just me, or is that not the most ridiculous thing you have ever heard?
But hey, all in the name of stats eh! Who cares that we're not providing a good service to the punters, so long as management look good... tis a joke!
But hat's off to the team leaders that actually go out of their way to help us when we're stuck! Though there aren't many of you, we salute you!
Anyways...
I'd love to say it's been a blast, but to be honest it has been one of the worst jobs I have ever had. And I won't miss it one little bit.
Don't get me wrong, I've met some cracking people along the way. But that doesn't take away from the fact this place is soul destroying!
So, I'm off and I aint looking back... but finally before I shoot the craw...
Here's to all beautiful people (you know who you are)
Here's to all the weirdos (we know who you are)
And here's to the supervisors (karma's round the corner)
And finally... here's to pushing your staff out the door!
Cheery bee peeps, be seeing ya
x
***********
JPAC EC Agent