RAF JPA Rollout
Join Date: Nov 2000
Location: Puken
Posts: 358
Likes: 0
Received 0 Likes
on
0 Posts
After a couple of Sherberts I've concluded that JPA is a secret saving scheme for those of us who like to blow substantial amounts of cash on shiney gadgets.
JPA have noted my requirements for a new MacBook and have witheld my pay accordingly.
Happy days
JPA have noted my requirements for a new MacBook and have witheld my pay accordingly.
Happy days
Join Date: Nov 2000
Location: Far far away
Age: 53
Posts: 715
Likes: 0
Received 0 Likes
on
0 Posts
Not sure if I'm getting paid correctly or not, as random pay statements arrive 2 or 3 weeks after getting paid, and they don't reflect the payment I get.
If you don't get anywhere with a formal complaint, perhaps consider a visit to the CAB and ask how to request an employment tribunal. Which you are entitled to, regardless of the parts of the Employment Act that don't cover crown service.
If you don't get anywhere with a formal complaint, perhaps consider a visit to the CAB and ask how to request an employment tribunal. Which you are entitled to, regardless of the parts of the Employment Act that don't cover crown service.
Join Date: Jan 2005
Location: Not the end of the world but I can see it from here!
Age: 54
Posts: 118
Likes: 0
Received 0 Likes
on
0 Posts
Has anyone notice the Bulletin that came out yesterday, we are now responsible for making abatements in our own claims in respect of any other allowances we are entitled to. If you have Home to Duty and claim Motor Mileage Allowance then you have to abate the amount you claim with what they pay you daily for your travel. Now that is an other example of us doing their dirty work to make up for the inadequacies of the system as it is the same system that gives us both claims. And what happens when you make your journey to work in the normal manner and then go off somewhere are they going to charge you with fraud even though you are only claiming a journey on MMA subsequent to your legitimate HTD one. If I had wanted to get this involved in my allowances I would have joined as Admin.
PA
PA
I don't own this space under my name. I should have leased it while I still could
Bit of a p*ss*r at first but ultimately no real hardship as my typical route to work - 25 miles - passed within 4 miles of the main gate.
If it was pure 25 miles in the wrong direction then it would extend your working day by 50 miles - couple of hours - push you over the 11 and into a night stop.
Join Date: Nov 2000
Location: Puken
Posts: 358
Likes: 0
Received 0 Likes
on
0 Posts
STH,
Take them to court, mate.
I'm seeing that as the only option should I not get paid all my dues by the end of this month.
Bear in mind the RN 'come aboard' soon, and the RAF will be dropped like a hat whilst they sort out the Navy's disastrous JPA intro.
The brass hats will accept that as only 75 of us got underapid in July(!!!!) and 'It'll be a tiny minority in Oct' the RAF are 'Okay'.
I know this is small beans compared to the poor souls at ISK but it is a matter of principle. I am a man of principles and if the RAF can't cope, then adios.
Take them to court, mate.
I'm seeing that as the only option should I not get paid all my dues by the end of this month.
Bear in mind the RN 'come aboard' soon, and the RAF will be dropped like a hat whilst they sort out the Navy's disastrous JPA intro.
The brass hats will accept that as only 75 of us got underapid in July(!!!!) and 'It'll be a tiny minority in Oct' the RAF are 'Okay'.
I know this is small beans compared to the poor souls at ISK but it is a matter of principle. I am a man of principles and if the RAF can't cope, then adios.
Last edited by Farfrompuken; 12th Sep 2006 at 20:10. Reason: smiley in wrong place
Join Date: Jun 2006
Location: Never far from water
Posts: 76
Likes: 0
Received 0 Likes
on
0 Posts
Annus Horribilis
Earlier in this thread (p 28) there was much scorn pointed at an MOD spokesman for JPA - Trevor Field. He did indeed promise back in May that all faults would be sorted by the "end of the week".
I note the same name is in today's BBC web reports for organising the media enclosure at ISK for the return of our 14 colleagues.
http://news.bbc.co.uk/1/hi/scotland/...st/5338206.stm
I'll wager this guy can't wait for his Annus Horribilis to end.
TR
I note the same name is in today's BBC web reports for organising the media enclosure at ISK for the return of our 14 colleagues.
http://news.bbc.co.uk/1/hi/scotland/...st/5338206.stm
I'll wager this guy can't wait for his Annus Horribilis to end.
TR
Join Date: Sep 2000
Location: The Road to Nowhere
Posts: 1,023
Likes: 0
Received 0 Likes
on
0 Posts
Telephone call today from JPAC - I need to fill-in all the forms again (all the info is on JPA already and I also have an email from them with all the names dates schools figures etc) and fax them in so that they can get them approved for today's pay run in the next hour that will (allegedly) pay me on Saturday. As I am about to in-brief for an exercise (control team waiting, crews have walked etc) I explain that this is impossible. I am praying that the Chief Clerk managed to sort it out on my behalf (as promised) in time for the pay run.
What have I done to deserve this?
STH
What have I done to deserve this?
STH
Last edited by SirToppamHat; 13th Sep 2006 at 19:15.
Join Date: Sep 2006
Location: 23, Railway Cuttings, East Cheam
Age: 68
Posts: 3,115
Likes: 0
Received 0 Likes
on
0 Posts
Good grief, I'm glad I left 11 years ago. What a load of arse. I don't know how you guys stay motivated TBH. Maximum respect to those that still go out and do the business.
Join Date: May 2006
Location: Portsmouth
Age: 57
Posts: 280
Likes: 0
Received 0 Likes
on
0 Posts
Ever wondered how they keep the figures for problems down:
"Some Service Personnel may have noted GPD (Gross Public Debt) & NPD (Net Public Debt) entries on their July pay statement, leading to either an under- or over- payment. This issue is due to a pay process/software configuration fault in the GPD & NPD program and is affecting personnel who had a public debt against their pay account. This matter is currently under investigation.
A further bulletin will be posted once confirmation of resolution and repayment information is available. In the interim personnel should contact their Unit HR staff in the event of any hardship.
Servicemen who contact the Enquiry Centre (EC) to report GPD & NPD problems will not be given a Service Request number as the issue is already being resolved. The Service number and name of all such personnel will be logged in order to help with pay verification once the fix is in place."
AND THE SOLUTION....
A problem was identified in the JPA system with the processing of Gross Public Debt (GPD) and Net Public Debt (NPD) recovery (formerly known as Overissues). This was first communicated in Bulletin 0608-003 dated 4 Aug 06.
This issue has affected a number of RAF service personnel who have had a discrepancy in their pay because of an over-recovery of debt in June and July salary.
Recovery of Overpayments
The underlying problems with this process were corrected last week. Recovery action on all individual RAF personnel records affected by this problem was required prior to the August payroll process.This action was completed on Saturday 19 Aug and the August payroll has now finished.
All personnel affected will receiveeithera refund of monies in their August salaryor an offset against remaining public debt. This will be dependent on what, if any, debt is remaining, and what activity would normally have taken place in August payroll. Any refundswill be shown by an adjustment to either "GPD" or "NPD" in the relevant area of the JPA payslip.
"Some Service Personnel may have noted GPD (Gross Public Debt) & NPD (Net Public Debt) entries on their July pay statement, leading to either an under- or over- payment. This issue is due to a pay process/software configuration fault in the GPD & NPD program and is affecting personnel who had a public debt against their pay account. This matter is currently under investigation.
A further bulletin will be posted once confirmation of resolution and repayment information is available. In the interim personnel should contact their Unit HR staff in the event of any hardship.
Servicemen who contact the Enquiry Centre (EC) to report GPD & NPD problems will not be given a Service Request number as the issue is already being resolved. The Service number and name of all such personnel will be logged in order to help with pay verification once the fix is in place."
AND THE SOLUTION....
A problem was identified in the JPA system with the processing of Gross Public Debt (GPD) and Net Public Debt (NPD) recovery (formerly known as Overissues). This was first communicated in Bulletin 0608-003 dated 4 Aug 06.
This issue has affected a number of RAF service personnel who have had a discrepancy in their pay because of an over-recovery of debt in June and July salary.
Recovery of Overpayments
The underlying problems with this process were corrected last week. Recovery action on all individual RAF personnel records affected by this problem was required prior to the August payroll process.This action was completed on Saturday 19 Aug and the August payroll has now finished.
All personnel affected will receiveeithera refund of monies in their August salaryor an offset against remaining public debt. This will be dependent on what, if any, debt is remaining, and what activity would normally have taken place in August payroll. Any refundswill be shown by an adjustment to either "GPD" or "NPD" in the relevant area of the JPA payslip.
Join Date: Apr 2006
Location: Scotland
Posts: 39
Likes: 0
Received 0 Likes
on
0 Posts
I am one of 'those individuals' suffering the GPD / NPD entries. For the last 3 months, my pay statements have always run to 3 pages with contradictory and cancelling entries. I'm so bloody confused after 3 months that I honestly do not know whether I am in debt or not.
Does anybody else find the layout of the new pay statements a pain in the arse to understand....or am I just getting old?....
Does anybody else find the layout of the new pay statements a pain in the arse to understand....or am I just getting old?....
Join Date: Jan 2005
Location: Lincoln
Posts: 7
Likes: 0
Received 0 Likes
on
0 Posts
The return of Rates????
Has anyone heard for sure if the old Rates system is going to return?? I have heard that it will be re-introduced down at Lyneham some time in the Autumn 2006.
Cheers
RN2639
Cheers
RN2639
Join Date: Sep 2000
Location: The Road to Nowhere
Posts: 1,023
Likes: 0
Received 0 Likes
on
0 Posts
Today's sad CEA update ...
Left it as late as possible today before enquiring whether there had been any progress. Apparently my forms were completed by the HR people yesterday (very kind, and I am genuinely grateful - though I can't for the life of me imagine why it was necessary).
The forms were faxed to JPAC, but there were so many from all over the country that the whole thing ground to a halt and no-one knows whether my info was actually input to the compooter in time for the Pay Run. It would seem that I am one of very many in a similar position.
Don't worry, says HR, there's another pay run on 20 Sep 06 - not worried says I, Staish has told me to come and get a cheque from you instead. That'll be £12,262 please.
Has anyone ever taken the Service to the Small Claims Court?
STH
Left it as late as possible today before enquiring whether there had been any progress. Apparently my forms were completed by the HR people yesterday (very kind, and I am genuinely grateful - though I can't for the life of me imagine why it was necessary).
The forms were faxed to JPAC, but there were so many from all over the country that the whole thing ground to a halt and no-one knows whether my info was actually input to the compooter in time for the Pay Run. It would seem that I am one of very many in a similar position.
Don't worry, says HR, there's another pay run on 20 Sep 06 - not worried says I, Staish has told me to come and get a cheque from you instead. That'll be £12,262 please.
Has anyone ever taken the Service to the Small Claims Court?
STH
Last edited by SirToppamHat; 14th Sep 2006 at 22:25. Reason: Updating the rates!
Small Claims court
STH,
In answer to your question about the small claims court, I dont think so. However, I am considering that course of action.
I left the Service in February this year. I was away on a det that attracted LSSA until mid December. Being FTRS I was not paid LSSA automatically, but had to claim it on my return. Experience told me that it typically took up to 3 months for me to receive the money. The claim was duly submitted and authorised, and although it had not been paid when I cleared, I was not worried and was assured it would be paid at the end of February or March at the latest (1st mistake). When April came and went and I was not paid I wrote a letter to Innsworth to the address given for such correspondence when I was discharged. No reply. It has been chased up on a number of occasions and all letters have gone unanswered. The adj on my old Sqn has also faxed, written and called and been assured that it will be paid. Excuses have been given; backlog, JPA etc. Although the amount is small it is the principal that is getting to me and I am going to fire off a letter to AMP informing him that if this is not sorted by the end of October, I will take the RAF to the small claims court to recover my rightful dues.
As a side issue does anyone have a good address for AMP. I think I will send the letter by recorded delivery.
Shadwell
In answer to your question about the small claims court, I dont think so. However, I am considering that course of action.
I left the Service in February this year. I was away on a det that attracted LSSA until mid December. Being FTRS I was not paid LSSA automatically, but had to claim it on my return. Experience told me that it typically took up to 3 months for me to receive the money. The claim was duly submitted and authorised, and although it had not been paid when I cleared, I was not worried and was assured it would be paid at the end of February or March at the latest (1st mistake). When April came and went and I was not paid I wrote a letter to Innsworth to the address given for such correspondence when I was discharged. No reply. It has been chased up on a number of occasions and all letters have gone unanswered. The adj on my old Sqn has also faxed, written and called and been assured that it will be paid. Excuses have been given; backlog, JPA etc. Although the amount is small it is the principal that is getting to me and I am going to fire off a letter to AMP informing him that if this is not sorted by the end of October, I will take the RAF to the small claims court to recover my rightful dues.
As a side issue does anyone have a good address for AMP. I think I will send the letter by recorded delivery.
Shadwell
Stargazing
Join Date: Apr 2006
Location: West
Posts: 427
Likes: 0
Received 0 Likes
on
0 Posts
Shadwell,
Interested to read your note. Am in a similar situation, but concerning overpayment of MQ charges (briefly, moved out in Nov 05, system carried on removing charges from pay despite regular requests to stop) all efforts via HR staff to effect a refund (a couple of K involved)fruitless. Variety of excuses offered, interspersed with 'it'll be credited to your account this month.....next month.....etc' but JPA being cited as the main delaying factor. Have now run out of patience big time and if it isn't in the bank account by the eom, intend to follow the Small Claims Court route shortly thereafter.
I'm appalled at the degradation to personnel support that this godforsaken system has inflicted. The stress it is causing HR customers and staff alike is unbelievable - the anger, disappointment and frustration voiced on this forum only shows a part of what's actually going on out there.
Interested to read your note. Am in a similar situation, but concerning overpayment of MQ charges (briefly, moved out in Nov 05, system carried on removing charges from pay despite regular requests to stop) all efforts via HR staff to effect a refund (a couple of K involved)fruitless. Variety of excuses offered, interspersed with 'it'll be credited to your account this month.....next month.....etc' but JPA being cited as the main delaying factor. Have now run out of patience big time and if it isn't in the bank account by the eom, intend to follow the Small Claims Court route shortly thereafter.
I'm appalled at the degradation to personnel support that this godforsaken system has inflicted. The stress it is causing HR customers and staff alike is unbelievable - the anger, disappointment and frustration voiced on this forum only shows a part of what's actually going on out there.
EODFelix,
Yes please I am very interested. Please PM me with the details if you would rather not post them here.
After I posted my piece here this morning, I phoned the lady who is in charge of FTRS at Innsworth. She took over from Tom Robson and was very helpful, but advised me that the only way to pursue the issue would be through the JPA help desk! I tried phoning and got a fax! So I e mailed and although it is early days I have so far not received a reply. If I dont hear anything by Wednesday, I will send a recorded delivery to the address you have.
I know Barry Thornton (AMP) from a previous incarnation. Not that I think that would help. I dont think even a personal for, recorded delivery would get to his desk, but it is worth a try.
Needless to say, I will keep you posted on any progress I make. If I dont get satisfaction (ie the money I am due), I will take the Service to the small claims court.
Got to go, its time for my medication. Nuuuuuurse (not Kev)
Shadwell
Yes please I am very interested. Please PM me with the details if you would rather not post them here.
After I posted my piece here this morning, I phoned the lady who is in charge of FTRS at Innsworth. She took over from Tom Robson and was very helpful, but advised me that the only way to pursue the issue would be through the JPA help desk! I tried phoning and got a fax! So I e mailed and although it is early days I have so far not received a reply. If I dont hear anything by Wednesday, I will send a recorded delivery to the address you have.
I know Barry Thornton (AMP) from a previous incarnation. Not that I think that would help. I dont think even a personal for, recorded delivery would get to his desk, but it is worth a try.
Needless to say, I will keep you posted on any progress I make. If I dont get satisfaction (ie the money I am due), I will take the Service to the small claims court.
Got to go, its time for my medication. Nuuuuuurse (not Kev)
Shadwell
Join Date: Dec 2004
Location: In Hyperspace...
Posts: 395
Likes: 0
Received 0 Likes
on
0 Posts
Try taking EDS to the small claims court - after all, it is THEIR useless system and pointless, lazy staff in the JPAC who are the cause of this.
Boils my pi$$, so it does!!!
Boils my pi$$, so it does!!!