Ever wondered how they keep the figures for problems down:
"Some Service Personnel may have noted GPD (Gross Public Debt) & NPD (Net Public Debt) entries on their July pay statement, leading to either an under- or over- payment. This issue is due to a pay process/software configuration fault in the GPD & NPD program and is affecting personnel who had a public debt against their pay account. This matter is currently under investigation.
A further bulletin will be posted once confirmation of resolution and repayment information is available. In the interim personnel should contact their Unit HR staff in the event of any hardship.
Servicemen who contact the Enquiry Centre (EC) to report GPD & NPD problems will not be given a Service Request number as the issue is already being resolved. The Service number and name of all such personnel will be logged in order to help with pay verification once the fix is in place."
AND THE SOLUTION....
A problem was identified in the JPA system with the processing of Gross Public Debt (GPD) and Net Public Debt (NPD) recovery (formerly known as Overissues). This was first communicated in Bulletin 0608-003 dated 4 Aug 06.
This issue has affected a number of RAF service personnel who have had a discrepancy in their pay because of an over-recovery of debt in June and July salary.
Recovery of Overpayments
The underlying problems with this process were corrected last week. Recovery action on all individual RAF personnel records affected by this problem was required prior to the August payroll process.This action was completed on Saturday 19 Aug and the August payroll has now finished.
All personnel affected will receiveeithera refund of monies in their August salaryor an offset against remaining public debt. This will be dependent on what, if any, debt is remaining, and what activity would normally have taken place in August payroll. Any refundswill be shown by an adjustment to either "GPD" or "NPD" in the relevant area of the JPA payslip.