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CX management - running scared.

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Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

CX management - running scared.

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Old 15th June 2002 | 02:49
  #21 (permalink)  
The Reverend
 
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True to form Alpha Führer. Nothing better to do on a rainy Hong Kong morning than stir sh!t. What relevance has the Victorian labour situation to the HKAOA dispute? This is not the ILO website, mein Herr.

Last edited by HotDog; 15th June 2002 at 10:49.
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Old 16th June 2002 | 02:31
  #22 (permalink)  
 
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From: India
Thank you for your unusually enlightening contribution, Warm Puppy.

You've obviously been reading far too many post-WWII comics, which has clearly not been helpful in developing your sense of geography. If the objective of your post was to demonstrate your frightening deficiency in this respect, you've certainly succeeded. Congratulations.


As to the rest of your utterances, I hardly see any point in discussing labour relations issues with you - far beyond your grasp obviously

Finally: your weather report is absolute cr@p, too. At the time of my posting it was sunny, 31C, 91%RH.

Now go and have a nice day.
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Old 16th June 2002 | 03:22
  #23 (permalink)  
The Reverend
 
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I do like your Swiss sense of humour Alpha Führer, I bet you are the life of the party always!
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Old 16th June 2002 | 04:02
  #24 (permalink)  
 
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Warm Puppy:

I do find your posts rather amusing - not, of course, for the reasons you might have had in mind, but for their involuntary humour.
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Old 8th August 2002 | 23:29
  #25 (permalink)  
 
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From: hear an there
Thumbs up

Judging by some of the posts here I think the "wake-up call" might finally have been received.
The call that says show SOME degree of responsibility to the company, the employees, and the SHAREHOLDERS.

That this mANAGEMENT has allowed/encouraged this dispute to drag on for as long as it has, and to impact on Cathay's bottom line is senseless - however perhaps at last SOMEONE has seen it's time to LEAD by example.
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Old 8th August 2002 | 23:35
  #26 (permalink)  
 
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From: hear an there
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Old 9th August 2002 | 00:04
  #27 (permalink)  
 
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From: up here, everyone looks like ants!
China Airlines, Taiwan, ROC. 134 driver positions available.
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Old 9th August 2002 | 02:17
  #28 (permalink)  
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From: The Global village
Question

Not a pre-emptive strike by management, aimed at the heart?!
All the ingredients are there:
- recent announcement of increasing profits - to try to instil confidence in this management;
- a proven beligerent, confrontationist (rather than negotianory) management attitude;
- an overall percentage decrease in the number of AOA CX pilot members;
- a recent (re)election of AOA principal office bearers, signalling "more of the same" wrt trying to achieve a negotiated settlement to maintain pilots's conditions;
- a current surplus of airline pilots.

Would you put it past them?
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Old 9th August 2002 | 02:25
  #29 (permalink)  
 
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From: up here, everyone looks like ants!
Absolutely, positively China Airlines. I have several friends in management there (flight ops).

Cathay are incapable of working up any devious plan. It would imply:

1. A plan. Cathay are 100% reactive. Plan = Proactive.
2. An effective plan. Again, beyond their abilities.
3. Secrecy. Not part of the corporate culture.
4. They will continue to blunder from one opportunistic situation to the next.

I respect them for their reactive management capabilities. No-one in Asia is better at it than them. Zen masters of the art of reaction.

(I should proofread better)

Last edited by Cpt. Underpants; 10th August 2002 at 03:31.
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Old 9th August 2002 | 12:45
  #30 (permalink)  
 
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From: Page 69 - 3rd rock
Wink

Old 411A must be about the dumbest poster on the forum(s).
His/her assertion that the AFAP folded when called seems pretty dumb, when the AFAP is still cruising along, and not one of the four outfits he/she mentions now exists.
No doubt the membership of the AOA will know what action to take, when to take it, and direct its executive in the process. And old 411A will be hapless to prevent it.
But I do enjoy his/her posts - for the laugh.
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Old 9th August 2002 | 13:25
  #31 (permalink)  
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Old 411A is a he. Although he sounds like a cantakarous old lady most of the time.
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Old 9th August 2002 | 18:21
  #32 (permalink)  
 
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Speaking about non-existance, ToolTimeTwo, the AFAP may still be around, but the 1300+ that they "represented" 12+ years ago certainly aren't...as in gone with the wind.
And as for the "executives" in the AOA knowing what to do...well it has been well over a year...so where is the progress?
There is ONLY one way the AOA can make an impression on CX management, and with the current hot-heads "in charge", they are not likely to try.
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Old 10th August 2002 | 03:06
  #33 (permalink)  
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From: The Global village
Red face

And wrong yet AGAIN, 411A!

Almost ALL of the more than 1300 (there were originally 1642, however 22% scabbed) are STILL gainfully employed in airline aviation throughout the world - unlike the Ansett scabs who in the main are now out on their @sses in the unemployment queue (along with you, although your's is age-induced).
Sorry to rain on your parade, old timer.

I'd be a little careful not to underestimate your (adversarial) management, Cpt. U, I'd be pretty sure that they - like tha AOA - realise that in today's industrial relations one doesn't draw lines in shifting sands and changing tides. A lesson the Yanks were taught in Viet Nam.
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Old 10th August 2002 | 03:27
  #34 (permalink)  
 
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Yes indeed, KM, they sure are still employed, just not in OZ.
Door seems to be permanently closed for them there.
Sorry to rain on your parade, young squirt...
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Old 10th August 2002 | 03:35
  #35 (permalink)  
 
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From: up here, everyone looks like ants!
KM thanks for the advice, but I do not underestimate their reactional capabilities. As I said, "Masters Of The Art".

I think the AOA needs something of an overhaul in it's management strategies.
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Old 10th August 2002 | 05:32
  #36 (permalink)  
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From: The Global village
Cool

I don't know from WHOM you get your misinformation, 411A - or whether you just make it up in that feeble, old mind to try to garner a reaction - but I for (another) one am certainly tiring of the utter claptrap you're posting recently!

Your knowledge of Australia and Australians is SADLY lacking.

Virgin Blue (a company owned mainly by Sir Richard Branson, a British entrepreneur) is Australia's second domestic airline to QANTAS - that's an Australian airline that operates domestically and internationally, old timer - and employs close to a couple of hundred ex-1989 (that was the year of a big dispute, about which I'm sure you're FULL of knowledge ) pilots.
But sadly, NO scabs.

So you see old timer, your statement, "Yes indeed, KM, they sure are still employed, just not in OZ.
Door seems to be permanently closed for them there.
" is complete CR@P (again), as is the post you've made on the D&G forum stating that "especially as many from "dunnunda" ran away from (for example) SQ".

A couple of words of advice, old man, when posting on here on PPRuNe there are many people who are able to authenticate - or otherwise - statements that are posted. You'd do well to refrain from posting on subjects about which YOU know little or ZILCH - you are fast losing any credibility and respect you MAY have had for the occupation to which you committed a lifetime.
And the other bit of advice, count your marbles every so often, I get the impression a few roll away from time to time.
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Old 10th August 2002 | 06:38
  #37 (permalink)  
 
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From: Arizona USA
Well then Kaptin M, glad to hear that at least "some" have been re-employed in OZ. Goes to show that the hard feelings are starting to fade away I suppose.
You didn't "run away" from SQ by any chance? You seem verrrry testy.
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Old 10th August 2002 | 09:48
  #38 (permalink)  
 
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From: Australia
No, I am sure Kapt. M did not run away as he completed six years there, equally I am sure Kapt. M does know of many that did. From 1989 to 1992 SQ did employ a whole lot from Australia of whom about six are left today, all, I think, now captains?
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Old 10th August 2002 | 15:20
  #39 (permalink)  
 
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From: Arizona USA
Interestingly enough Blue Eagle, when I was with SQ there were a few Australians in residence as well, mostly training Captains. The only others I knew were on loan from Qantas (F/O's mostly), superb operators all. Recall flying into SIN many times in the early 90's when all you could notice on the RT were voices from downunder. SQ must have hired a lot.
Recall meeting one of my F/O's (now senior Captain) from SQ in 1996 in ZRH, and he mentioned that those from OZ did not stay all that long. I wonder why?
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Old 10th August 2002 | 20:41
  #40 (permalink)  
 
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From: Surrounded by aluminum, and the great outdoors
Well...right from the moderator's mouth...the success story of the "eighty-whiners" at SQ...like the rest of the industry, they are sick of hearing it as well.......there were NO scabs in '89...you resigned, others accepted...like it or not those are the facts...look up scab in the dictionary...it's black and white..you made a decision that all real pilots respect....now live with the consequences and get on with your lives...
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