PPRuNe Forums - View Single Post - CX management - running scared.
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Old 8th August 2002 | 23:29
  #25 (permalink)  
Dexter
 
Joined: Mar 2000
Posts: 108
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From: hear an there
Thumbs up

Judging by some of the posts here I think the "wake-up call" might finally have been received.
The call that says show SOME degree of responsibility to the company, the employees, and the SHAREHOLDERS.

That this mANAGEMENT has allowed/encouraged this dispute to drag on for as long as it has, and to impact on Cathay's bottom line is senseless - however perhaps at last SOMEONE has seen it's time to LEAD by example.
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