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Staff Travel survey methodology

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Staff Travel survey methodology

Old 1st May 2017, 04:11
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Staff Travel survey methodology

I got as far as the second page and came across this: "...the number of survey [sic] completed were weighted to reflect the actual proportion of Staff Groups, Job Levels, Marital Status and Years of Service."

So in other words, take a senior staff member with 20 years in, with a wife and 3 kids. That would give him an FOC exposure of about 20x4x5=400 FOC sectors. In other words, a hell of a lot of staff travel exposure.

His total experience would then be discounted to equal a single cabin crew member with 18 months in, and their responses to the survey would carry equal weighting!

Please tell me I have misunderstood that.
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Old 1st May 2017, 04:59
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Well, that is a rather mathematical conundrum. However, knowing this company's preponderance to completely distort any negative survey, you are probably correct. Our staff travel system is nothing more than a way to extort wages from our staff back to the company coffers. It is cynical, immoral, corrupt and mendacious. CX has turned the staff travel system into a profit center, at the expense of the financial security of it's own employees. It is a disgusting and contemptible construct, and those involved should be ashamed of themselves as human beings.
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Old 1st May 2017, 05:17
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Or, of course, it could be weighted the other direction - i.e. the 20 year captain's inputs are multiplied in order to reflect his increased exposure to the staff travel system. That's how I interpreted it.
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Old 1st May 2017, 05:40
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I hope you are right, skkm.

Traf's conundrum, however, highlights the lack of transparency in any dealing with the company.
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Old 1st May 2017, 06:16
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In ANY dealing with the company...... (the greatest travesty in my personal life is the lack of integrity in the company and their dealings with their loyal and hard working staff).
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Old 1st May 2017, 12:51
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I think they must get lawyers to write everything in a way that can be readily misinterpreted depending on what the main purpose is and who is doing the interpreting.
Imagine a "Sully" type investigation - he who has the best lawyer (i.e. CX) wins.
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Old 1st May 2017, 15:07
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Why would you waste your time doing a company survey?
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Old 1st May 2017, 16:42
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Originally Posted by Arfur Dent View Post
he who has the best lawyer (i.e. CX) wins.
Arfur, their legal department is probably the worst in Hong Kong's corporate circles.

What they DO have though, is money. Lots of it.

Amongst others, you're forgetting the gauntlet thrown down during the FTA instructors fiasco. The 19 were challenged to take CX to court over the contract issue by the (then) DFO with the warning "lets see who runs out of money first".

The 49ers - who won repeated actions against CX only to be exhausted financially by repeated bogus legal challenges.

The ongoing bogus challenges to the SHP issue.

They're bullies with deep pockets and neither legal nor moral justification for their actions. They do it because they can.
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Old 1st May 2017, 20:18
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Actually CX is running out of money, if you can believe Bloomberg and other publications. I do not believe CX has a dedicated legal department staffed with lawyers. They just hire lawyers by the hour.

And CX lawyers will be very busy this year in the US, California to be specific.

Lets face it the good times are over, without significant change and the associated pain it will just get worse. I CX restructures a la Qantas job cuts and aircraft deferrals will be on the horizon. Staff travel would be the least of my worries.

https://www.bloomberg.com/news/artic...and-new-rivals
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Old 1st May 2017, 21:46
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CX 'may' be running out of money, but who owns the fuel hedging company? I think we should be told.

If the events of 1999 are any guide, the pilots will have to be seen to be 'taking one for the team' in some sort of hare-brained redundancy/pay cut scheme. But I see that the new Hong Kong Airlines crew training centre, across the road from Hello Kitty City, is coming along swimmingly. Also, QANTAS is recruiting pilots for the foreseeable future, some of whom have already been sourced from CX.

I agree that regarding staff travel, CX pilots should be more worried about the airline's poor management, the limitations of its only hub, declining product, pilot experience levels and turnover, and the competition.

Last edited by Captain Dart; 2nd May 2017 at 00:37.
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Old 2nd May 2017, 02:33
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I think what they mean by weighting is as follows:

If out of 2000 pilots, 500 replied, each response is given a weight of 4
If out of 8000 cabin crew. 200 replied, each response is given weight of 40

To make sure the voice of 8000 cabin crew outweighs 2000 pilots, even if not as many bothered to fill in the survey.
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Old 2nd May 2017, 03:30
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"The things you like about the current staff travel experience include: Discounted tickets,..."

Discounted tickets? Discounted from what? Full fare? Our staff travel is an employee-raping joke compared to other airlines. Multiple times more expensive, and other airlines I've worked for would upgrade you to the highest class available at no extra charge.

Seriously, who answered that they liked discounted tickets? Isn't that the whole definition of staff travel? What do you like about eating? I like the food!
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Old 2nd May 2017, 21:36
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A survey for OUR benefit?

And guesses for weighting will all fall short of the mark. read 'weighting' as 'waiting' until results are in and 'tweaking' the end result for a 'satisfactory' outcome. loud cheers and 'aren't we clever' all 'round!!

Incidentally I sat down with a couple of AA and Delta crew and compared fares on some domestic and a couple of international routes using airlines that were NOT our own. i.e. we would all apply on Hawaiian or southwest etc for the same sectors. Our company fares were about 20% higher on average while the MyID travel surcharge remained the same for all...hmmmmm

Now THAT'S a survey!!!
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Old 2nd May 2017, 21:38
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Don't even get me going on their OWN airline's staff travel....it's pennies on the dollar compared to us and they jumpseat on ANYONE for free in uniform!!!
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Old 3rd May 2017, 05:25
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I don't think we should be worried about a pilot's survey being weighted more or less than that of a cabin crew or anyone else...

I'm pretty certain the cabin crew holds the scheme in the same regard pilots do. It's even more of a ripoff for them, in fact.

What we should be expecting is another damning survey result which will be completely ignored by management other than a few self-congratulatory pats in the back for another excellent job at squeezing their employees as far as possible without any repercussion for them.

Those surveys are only there for them to gauge how much more they can push.
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