CX profits falls by 82%
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This storm is not going to be short.
We are witnessing the decline of Cathay.
Pure mismanagement.
We got complacent. We assumed the punters would keep showing up like they have in the past.
We cut the First Class product back to just above where business class used to be and then cut Business class back to just above economy.
Our first class, where it is installed is just not that good in comparison and business is barely there as well.
Sad state of affairs.
We are witnessing the decline of Cathay.
Pure mismanagement.
We got complacent. We assumed the punters would keep showing up like they have in the past.
We cut the First Class product back to just above where business class used to be and then cut Business class back to just above economy.
Our first class, where it is installed is just not that good in comparison and business is barely there as well.
Sad state of affairs.
Join Date: Jul 2013
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Again, zero evidence, no data, nothing.
When did we "cut back the First Class"? And even if we had ( which we didn't ) how do you know it had a negative impact?
How do you know we are in a storm? What is the definition of a storm? Why do you think it will be a long one?
I agree with you on the Bloomberg interview. Quite shocking.
When did we "cut back the First Class"? And even if we had ( which we didn't ) how do you know it had a negative impact?
How do you know we are in a storm? What is the definition of a storm? Why do you think it will be a long one?
I agree with you on the Bloomberg interview. Quite shocking.
Join Date: Aug 2007
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Again, zero evidence, no data, nothing.
When did we "cut back the First Class"? And even if we had ( which we didn't ) how do you know it had a negative impact?
How do you know we are in a storm? What is the definition of a storm? Why do you think it will be a long one?
I agree with you on the Bloomberg interview. Quite shocking.
When did we "cut back the First Class"? And even if we had ( which we didn't ) how do you know it had a negative impact?
How do you know we are in a storm? What is the definition of a storm? Why do you think it will be a long one?
I agree with you on the Bloomberg interview. Quite shocking.
It was a rare occurrence that a meal choice was unavailable now it is common practice.
The ISMs are constantly bitching about not enough meals being loaded.
Of course the seats have got better but are the industry leading?
As far as data is concerned, you can probably look at the latest interim results for an indication of how we are going.
We simply are not good value anymore.
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Oh, come on Paul. Of course we have cut back First Class, and you have been around long enough to witness it. Don't you remember toast in real toasters, or scrambled eggs in real frying pans? Roast beef sliced at your side? LB 1988, instead of the excuse they pour now?
And most telling of all, most of our aircraft are flying without first class, so if that's not cutting back, I don't know what is.
And most telling of all, most of our aircraft are flying without first class, so if that's not cutting back, I don't know what is.
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That is not correct.
You can't pick just one single item, that is absurd.
Look at the evolution of the seat, the IFE, the lounges, etc.
I remember very well the old first class, and the pain in my back after a long-haul from the terrible seats.
Also the conclusion no first class compartment equals less yield is not consequential.
Where is your data to support your claims?
PS I am as much Paul as Curtain Rod is Rod.
You can't pick just one single item, that is absurd.
Look at the evolution of the seat, the IFE, the lounges, etc.
I remember very well the old first class, and the pain in my back after a long-haul from the terrible seats.
Also the conclusion no first class compartment equals less yield is not consequential.
Where is your data to support your claims?
PS I am as much Paul as Curtain Rod is Rod.
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Agree with the above, our product is now terrible. STW if you cant see this, you either dont work for cx or are management. The cabin crew have been slamming this report too on their social media groups, with similar comments.
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If we were the only airline to have improved our seats, IFE, lounges etc over the years then you would have a point Paul.
The middle eastern airlines have left us for dead. Some data for you sir,
Free chauffeur to and from the airport
Onboard shower
Onboard bar area
Free wifi (even HKA have free wifi on the London route FFS!)
Do you need more?
The middle eastern airlines have left us for dead. Some data for you sir,
Free chauffeur to and from the airport
Onboard shower
Onboard bar area
Free wifi (even HKA have free wifi on the London route FFS!)
Do you need more?
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That is NOT data supporting your argument. It just isn't.
All you are saying is that some ME carriers have ( allegedly) a very nice product.
Do you not understand the difference?
All you are saying is that some ME carriers have ( allegedly) a very nice product.
Do you not understand the difference?
If things are that bad, can I please have a voluntary redundancy package?
I'd be out of CX so fast I'd meet myself coming back.
I'd be out of CX so fast I'd meet myself coming back.
Last edited by Captain Dart; 19th Aug 2016 at 09:00.
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What happened was that CX decided to go and shaft all Marco Polo members of silver gold diamond status
They all left in droves , couldn't be f###ed any longer , had enough now fly HKA
End of story , shaft your premium members , pay the price
They know about it because they have as of yesterday increased baggage allowances
Too little too late I would imagine
Penny pinching bites back big time
They all left in droves , couldn't be f###ed any longer , had enough now fly HKA
End of story , shaft your premium members , pay the price
They know about it because they have as of yesterday increased baggage allowances
Too little too late I would imagine
Penny pinching bites back big time
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Paul,
maybe I did not make my point clear enough.
I am saying that I do not see evidence that our product has anything to do with lower profits.
That may be the case, but doesn't have to be.
A better product cost money, and it is not a given that such an investment would automatically lead to a higher profit. It just doesn't. If it would we would fly around with a swimming pool and a spa on the upper deck.
You claim other airlines have a better product and that wasn't the case a few years ago.
Well, this is of course highly subjective, might have something to do with not flying business anymore, the older you get the more strenous flying becomes, you might miss your frequent flyer status, etc.
Flying was more exclusive decades ago, and maybe that is what you remember, the good old days. Aviation is a different business today, and I do reject the idea our flight attendants are in any way less friendly / dedicated than others. They have been voted as world's best not too long ago.
Award and Honours | About Our Airline - Cathay Pacific
Fact is: we also rank (very) high in polls among all passengers. This is a fact.
The World's Top 10 Airlines | SKYTRAX
But again, this ranking is only about perceived quality, not about profitability.
And that is what my dear colleagues refuse to accept.
I would be very interested to hear substantial arguments, some real data, reliable sourced information.
But so far nothing.
maybe I did not make my point clear enough.
I am saying that I do not see evidence that our product has anything to do with lower profits.
That may be the case, but doesn't have to be.
A better product cost money, and it is not a given that such an investment would automatically lead to a higher profit. It just doesn't. If it would we would fly around with a swimming pool and a spa on the upper deck.
You claim other airlines have a better product and that wasn't the case a few years ago.
Well, this is of course highly subjective, might have something to do with not flying business anymore, the older you get the more strenous flying becomes, you might miss your frequent flyer status, etc.
Flying was more exclusive decades ago, and maybe that is what you remember, the good old days. Aviation is a different business today, and I do reject the idea our flight attendants are in any way less friendly / dedicated than others. They have been voted as world's best not too long ago.
Award and Honours | About Our Airline - Cathay Pacific
Fact is: we also rank (very) high in polls among all passengers. This is a fact.
The World's Top 10 Airlines | SKYTRAX
But again, this ranking is only about perceived quality, not about profitability.
And that is what my dear colleagues refuse to accept.
I would be very interested to hear substantial arguments, some real data, reliable sourced information.
But so far nothing.
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FYI, I had toast from the toaster and scrambled, organic eggs from the frying pan just the other day, from First Class.
By the way, what's the most common word spoken by Cathay cabin crew?
"Sorry."
By the way, what's the most common word spoken by Cathay cabin crew?
"Sorry."
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I am sure John S is standing by his decision to get rid of big jets in place of oooooo lovely twins. Well guess what your wealthy customers of the PAST don't like it and now fly BA or EMIRATES A380 and leave CX with the bogs and drains of passengers on low yeald tickets. Well done on the worst decision in airline planning this century. Contemplating on resigning yet?????????
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CX could have had 747-8i's at an eyewateringly low price as an interim til the 777X turned up. But no. Fit would have been 9 (proper) First, 68 lie-flat business, 360 total. And enough load carrying capacity to carry a full load on a 16 hour sector. And we already have 14 of the type in service. And a simulator. And the crews would require zero extra training to fly it.
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I've read the main land Chinese are leaving the airline in droves, preferring instead the likes of China Southern.
I think this too indicates the reality of a global economy that is ripping apart at the seams, especially in China.
I think this too indicates the reality of a global economy that is ripping apart at the seams, especially in China.
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STW
Again, zero evidence, no data, nothing.
When did we "cut back the First Class"?
When did we "cut back the First Class"?
We cut back on First Class when we decided that NONE of our multitudes of coming A350s will have First Class installed, NONE
We cut back on First Class when instead of serving salmon and caviar as a starter we started to scrimp and offer only the caviar
We cut back on First Class in a more general way when we decided that the B777 was going to be our flagship, our premium product: a clear step down from our B747s. The B777 First Class simply doesn't compare to the bliss of turning left on the queen; with the galley in front of you, the 300 pax filing past you as they board, and then for the entire flight the crew and pax walking back and forth beside you on their way to the galley or the toilets as you try to sleep.
Take one flight in an A380 and there is no comparison there either, the B777 is loud, seems to rattle to bits on every takeoff and landing, and doesn't ride turbulence well.
You may be in denial but we are simply not the premium carrier we used to be, we sadly appear to be headed into the "just another Asian carrier" category.
