Letter from MH
Joined: May 2002
Posts: 314
Likes: 0
From: Fragrant Harbour
If you read between the lines MH is actually on our side. That's why he says "Please don't say anything, just smile." He is well aware that nothing will be fixed with this and that this is only a blame assignment exercise. Cx has become the Titanic, but management still hasn't realized that the ship hit an iceberg.

Joined: Mar 2015
Posts: 336
Likes: 2
From: Australia
While you may despise Yammer, for those that can have a look and you'll see this is above MH and he is equally dumbfounded by the policy.
How long does it take people to realise, you're in bloody China and CX is not a western airline where flight operations has a dominant role. Remember the people calling the shots have virtually no concept of logic.
There's even a notice from staff travel / benefits center saying with immediate effect boarding gate closes at STD -10 so clearly a knee jerk reaction has come from way up, you know those skilled know it alls that don't have to be held responsible for the decisions they make.
So OP you may want to redirect your post as MH is the messenger.
How long does it take people to realise, you're in bloody China and CX is not a western airline where flight operations has a dominant role. Remember the people calling the shots have virtually no concept of logic.
There's even a notice from staff travel / benefits center saying with immediate effect boarding gate closes at STD -10 so clearly a knee jerk reaction has come from way up, you know those skilled know it alls that don't have to be held responsible for the decisions they make.
So OP you may want to redirect your post as MH is the messenger.
Last edited by Avinthenews; 27th September 2015 at 16:46.
Joined: Jun 2006
Posts: 218
Likes: 0
From: Milky Way
Ladies and Gentleman-
While MH may agree this is a fruitless endeavor, he is absolutely NOT on the side of the pilots. He's not your mate, nor your confidant. He is a manager that will only advance his career by doing what is best for the company and ultimately himself.
Wake up boys and girls! MH is not going to fix or help any of us just as AT won't either. You want help? Help yourself by maintaining focus on our goal.
While MH may agree this is a fruitless endeavor, he is absolutely NOT on the side of the pilots. He's not your mate, nor your confidant. He is a manager that will only advance his career by doing what is best for the company and ultimately himself.
Wake up boys and girls! MH is not going to fix or help any of us just as AT won't either. You want help? Help yourself by maintaining focus on our goal.

Joined: May 2008
Posts: 507
Likes: 43
From: US
I think folks are getting too wrapped up in this. Who cares ? When they care again we care again.
Show up when you're supposed to, step when ready, do things like you always have done and ignore any nastygrams. Calm thr girls down if they feel nervous and too keen and tell them it's all good. It's obvious CC is highlighting all the shortcomings so stay at it. Don't feel compelled to make it work, but don't be a slacker either. Do your job, only your job, don't worry about what others with clipboards think of it and as the Eagles song goes 'Take it easy.'
Show up when you're supposed to, step when ready, do things like you always have done and ignore any nastygrams. Calm thr girls down if they feel nervous and too keen and tell them it's all good. It's obvious CC is highlighting all the shortcomings so stay at it. Don't feel compelled to make it work, but don't be a slacker either. Do your job, only your job, don't worry about what others with clipboards think of it and as the Eagles song goes 'Take it easy.'
Joined: Jun 2002
Posts: 50
Likes: 0
From: home
MH could benefit from a CSW (Conventions of Service Writing) course. Yes, that's a course that teaches you how to spell it out for your subordinates. The last correspondence from him was too subtle for most viewers.
Can't you read between the lines?
Can't you read between the lines?
Joined: Nov 2011
Posts: 343
Likes: 0
From: Here
All this subtlety is getting on my wick though, why are we always told to smile, grin and bear it. What we need is our superiors to step up to the plate and put a stop to this ridiculous blame game directed at FOP. Smiling and revelling in smug satisfaction that we managed to read between the lines in regards to a memo is not going to stop the rot and solve the problem. This idiocy needs to be cut off at the pass. Lets not be the fall guys for corporate back slapping and useless initiatives that espouse efficiency but in reality signify just more useless hot air!

Joined: Mar 2008
Posts: 1,542
Likes: 5
From: London
Well, at least this will put the final nail in the coffin of the "Parade of Hand Shakes" before we leave. That ridiculous ritual takes at least a minute out of our day! Truly, this email demonstrates the utter failure of this airlines management. I do think it is MH handing this down from above with a 'roll of his eyes' from himself. Are ANY of you going to do ANYTHING differently? I know i'm not. I'll go when i'm damn well ready. When I KNOW the paperwork is acceptable, and i've settled ANY issue pertaining to the coming flight. If you rush, and screw up, are they going to cut you some slack because you were prioritising OTP...?? hahaha. Sure...good luck with that one. Keep the pressure ON. In fact, I am now going to go even FURTHER out of my way to slow things down in ANY legitimate way I can. I suggest the rest of you commit to the same.
Last edited by Trafalgar; 27th September 2015 at 22:05.

Joined: Oct 2007
Posts: 552
Likes: 22
From: Hong Kong
Let me see if I understand this:
ISD instructs ISMs to leave CX City at STD - 60, with or without the pilots; pilots are then left behind; so MH asks ISD to amend their instruction so that ISMs wait for the pilots.
Ha ha ha.....did those ISMs that actually did leave CX City before the pilots boarded the bus think that their flight would depart on time without the pilots??
Gotta laugh.....
ISD instructs ISMs to leave CX City at STD - 60, with or without the pilots; pilots are then left behind; so MH asks ISD to amend their instruction so that ISMs wait for the pilots.
Ha ha ha.....did those ISMs that actually did leave CX City before the pilots boarded the bus think that their flight would depart on time without the pilots??
Gotta laugh.....
Joined: Jul 2005
Posts: 1,117
Likes: 0
From: Hong Kong
From now, for my china flight, I'm going to call ready only once the LS arrives. Then and only then will we enter the que for departure!
It is incredible on how badly the wheels have fallen off the bus!
It is incredible on how badly the wheels have fallen off the bus!

Joined: Jul 2007
Aviation Qualifications: ATP+Mil
Posts: 1,953
Likes: 172
From: with the ex-CX pond scum (a zoologist was once head of Flight Ops)
Thanks to this ridiculous load sheet procedure: late load sheet which delayed push, then a runway change just as we were about to line up for takeoff. Oh dear, how sad...
Last edited by Captain Dart; 29th September 2015 at 01:56.
Joined: Apr 2002
Posts: 397
Likes: 0
From: hong kong

Joined: Aug 2006
Posts: 405
Likes: 3
From: The Cesspit
Whilst not being part of the MH fan club, I do believe MH is a closet supporter of the current AoA industrial action and its agenda. The email is a piece of subtle genius.
Talking of literary skills, the rumor is that Ivan the terrible has put down pen and paper from his great fairytale "The next chapter", to discover a train wreck outside his window.
There's a few directors who have their heads on the blocks. They've grabbed the nearest GM to go down with them in true sociopathic style where it's everybody's fault but their own. "Leaders" lacking empathy in thier death throes are amusing to observe (from afar).
The wheels have finally fallen off. Let's hope things change before the wings do too.
November is 12 months since the 777 roster went silly. Scheduling is quietly making noises as to the number of crew they can't fully utilize in nov due to 900 hours. Cx has been lobbying CAD to increase this to 1,000 like a few other jurisdictions, but CAD no longer take risks on cx's behalf. The current AFTL's were a 5 year project anyway.
Take the GMO's advise. Get the popcorn, sit back, relax and smile.
Talking of literary skills, the rumor is that Ivan the terrible has put down pen and paper from his great fairytale "The next chapter", to discover a train wreck outside his window.
There's a few directors who have their heads on the blocks. They've grabbed the nearest GM to go down with them in true sociopathic style where it's everybody's fault but their own. "Leaders" lacking empathy in thier death throes are amusing to observe (from afar).
The wheels have finally fallen off. Let's hope things change before the wings do too.
November is 12 months since the 777 roster went silly. Scheduling is quietly making noises as to the number of crew they can't fully utilize in nov due to 900 hours. Cx has been lobbying CAD to increase this to 1,000 like a few other jurisdictions, but CAD no longer take risks on cx's behalf. The current AFTL's were a 5 year project anyway.
Take the GMO's advise. Get the popcorn, sit back, relax and smile.
Joined: Aug 2014
Posts: 124
Likes: 54
From: Australia
Finally cabin crew get to work for another airline !
Thanks Mark for removing the last chance to show my crew I'm not a bad bloke. At least I used to be able to look someone in the eye (not all but some) & shake their hand before I worked with them all night.
Finally after all these years of trying the cabin crew will no longer even have to say "hello" to the cockpit crew, let alone talk to them. They may as well be on another plane, working for another airline. Still I guess the 2 mins saved is worth something to someone in an office somewhere.
I can see it now, we will just get on the bus, smile at the back three rows, (most of which will be heads down looking at a screen anyway) sit down promptly & quietly in the front seats & say nothing to the cabin crew, EVER. Initially the Captain will do a quick welcome speech but that will be tossed aside before too long, due to lack of interest & we'll just pretend we are all part of the same crew.
We'll get spend the next 12 hours on one side of the door & they will be on the other, just like in a Prison. We will never even meet unless I get offered a meal, which will be even less likely now. When we block on at the other end, the cabin crew will already be on their way home or well on their way to the hotel bus. Thanks for the flight guys !
I'm sure this will do wonders for the already terrible resentful relationship we have with so many of our crew.
What a terrible, faceless, greedy company I work for !
Finally after all these years of trying the cabin crew will no longer even have to say "hello" to the cockpit crew, let alone talk to them. They may as well be on another plane, working for another airline. Still I guess the 2 mins saved is worth something to someone in an office somewhere.
I can see it now, we will just get on the bus, smile at the back three rows, (most of which will be heads down looking at a screen anyway) sit down promptly & quietly in the front seats & say nothing to the cabin crew, EVER. Initially the Captain will do a quick welcome speech but that will be tossed aside before too long, due to lack of interest & we'll just pretend we are all part of the same crew.
We'll get spend the next 12 hours on one side of the door & they will be on the other, just like in a Prison. We will never even meet unless I get offered a meal, which will be even less likely now. When we block on at the other end, the cabin crew will already be on their way home or well on their way to the hotel bus. Thanks for the flight guys !
I'm sure this will do wonders for the already terrible resentful relationship we have with so many of our crew.
What a terrible, faceless, greedy company I work for !

Joined: Nov 2007
Posts: 157
Likes: 3
From: uk
Well done Mark
Before this I might have rushed a little at dispatch in an attempt to be on the bus at approximately the right time
From today I'm not making a move towards the bus until I'm totally done with the pre flight preparation. I will not be making the ready call to ATC until the loadsheet has been acknowledged,
The minion watching my preparations should be really busy filing reports . I think I'm going to have sore facial muscles with all the smiling that I will be doing
However if MH was made to write this letter but disagreed totally with the concept, he must have known the visceral reaction his letter would produce. Thus almost guaranteeing that OTP would go one way
DOWN DOWN DOWN !!! Very sneaky indeed
Before this I might have rushed a little at dispatch in an attempt to be on the bus at approximately the right time
From today I'm not making a move towards the bus until I'm totally done with the pre flight preparation. I will not be making the ready call to ATC until the loadsheet has been acknowledged,
The minion watching my preparations should be really busy filing reports . I think I'm going to have sore facial muscles with all the smiling that I will be doing
However if MH was made to write this letter but disagreed totally with the concept, he must have known the visceral reaction his letter would produce. Thus almost guaranteeing that OTP would go one way
DOWN DOWN DOWN !!! Very sneaky indeed
Last edited by joblow; 28th September 2015 at 13:06.





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