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Flight/Ground Ops, Crewing and Dispatch A forum for the people who are engaged in operational control/flight dispatch/crewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational.

NCL Ground Handling

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Old 16th Dec 2008, 13:56
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Servisair did NOT loose the contract- Servisair had in excess of 12mths left of the contract, Servisair arranaged a meeting with Ezy to discuss their breach of contract-

Ezy agreed a number of turns per week in NCL BRS LPL- Ezy has been changing their programme constantly. then end result being a 17% loss of revenue for Servisair from the Ezy contract.

Servisair asked Ezy for more cash to fund the differences, Ezy were not meeting servisair on the table so Servisair issued Ezy with 90 days notice.
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Old 17th Dec 2008, 17:05
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Does anyone know the outcome of Monday's meeting between Gate Aviation and Servisair?
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Old 17th Dec 2008, 19:40
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DL93 likeing ur name

But DL93, thats a bit of info here at BRS we wernt informed about

Typical management here keeping us in the dark all the time
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Old 18th Dec 2008, 11:15
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i heard similar, the contract meant servisair were losing money for each turn around and refused to do it for a loss. Gate were appraoched when servisair gave notice.
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Old 18th Dec 2008, 15:45
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easyjet went to swissport for handling but they refused- gate aviation refused at first as they wanted time to set up their ops fully- however with gate refusing it was leaving Ezy with out a handling agent so the airport stepped and gate accepted the contract-
I honestly dont think they are going to be ready to take over such a big contract the equip and manpower they are gonna need is un-real and they have just over 4 weeks to get it all set up and working.

Speedbird- what is going to happen to the guys @ BRS any ideas
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Old 18th Dec 2008, 15:54
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Has agreement been reached between Servisair and Gate over transfer of staff or are Servisair looking at redundancies in NCL and likewise BRS? I too wish Gate all the best, but it is a very large contract to take on and 4 weeks is not alot of time to prepare?
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Old 18th Dec 2008, 17:33
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Well at the moment havent gate aviation as a company been operational for no more than 2 months and only handles Eastern Airways? Thats what I was told when I came up for a day and if that is the case, that is one huge operation they will have to take on. Does Gate have the infrastructure in place???
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Old 18th Dec 2008, 22:21
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Gate advertised on the NCL website a couple of weeks ago for different role types. They aren't leaving much time to do the interview rounds and training before the start of the EZY contract. I emailed them on Monday asking if they knew when they would be interviewing, but they replied saying they don't know at the moment and will be in touch in due course. Once Christmas/New Year is out of the way, then the interviews go ahead, you are looking at least 21st January as a starting date for new employees. People have to give notice on their current jobs too, so it dosen't look like this has been organised very well.
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Old 23rd Dec 2008, 21:26
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I have also applied for a position at Gate Aviation after the EZY contract take over announcement. Having read SWBKCB's post I am not filled with confidence, surely if the Servisair Gate meeting reaches a reasonable conclusion there will be little chance for 'outsiders'?
I'm starting to get quite anxious.

I'm starting to doubt that Gate will be set up in full for the take over of contract on the 21st of Jan (Uneducated opinion of course) looking at it realistically, say they interview over one week starting monday the 5th of Jan, they could of made a decision by the 12th, hired the staff and filled out all the paperwork. This gives them just over 1 week to train all of these staff ready for the start of the EZY contract on the 21st. I mean, from what I've heard, they seem a good company who are only growing at NCL, but this dispute regarding exsisting Servisair staff has seemed to mess Gate up abit. I suppose we'll have to wait a month to see how it goes.
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Old 24th Dec 2008, 19:13
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All FOH staff are being TUPEd accross to Menzies here at BRS on the 22 Jan. They to are recruiting but as to how many they will take on I really can't say.

There are a lot of redundencies being announced at BRS and Servisair on the 30th of DEC.

How are your colleagues up there fairing who aren't being TUPEd accross?
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Old 26th Dec 2008, 20:53
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So I suppose someone with absolutely NO experience at all doesn't stand any chance at all of being employed in any capacity by Gate Aviation????
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Old 26th Dec 2008, 22:09
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KNIEVEL77, I assume when Gate Aviation took on this contract they were aware of the UK employment law regarding the Servisair staff (mentioned in SWBKCB's post) and were probably therefore expecting some Servisair staff, so at the moment I wouldnt be too worried at the present moment in time, I am in the same point and am trying to stay positive! I will be contacting them on the 2nd to try and get an update on the whole situation for candidates.
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Old 6th Jan 2009, 21:10
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Hi George,

Any update?

K77.
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Old 7th Jan 2009, 21:11
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UPDATE (second hand, dont quote me on figures)

Gate is taking a fair few Ramp Agents, and FOH staff from Servisair. As well as a team of despatchers and training staff. They are also actively recruiting staff, some of which are ex-seasonal workers from Servisair. I imagine these guys will take over EZY operations from the start, and leave the Gate staff to deal with Eastern untill things settle down.

They are getting equipment daily, and it all looks to be in good condition. I am also told that the concerns aren't with the staff or infrastructure, (Servisair did a decent job with EZY) but more that there are concerns that new staff may not recieve their clearance in time. I guess a few guys at Gate are getting very nervous, their going to have all eyes on them when they take over (25th Jan? My memory let me down).

Its a HUGE gamble for Gate. If they get this right, they're going to be a major force at NCL, if they don't... they're going to look foolish. I wouldn't want to be a manager!

In the words of my friend (a former Servisair employee)... the guys on the ground arent fussed. Its still a plane, and its still to load and unload.


Good Luck, they are going to need it!
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Old 7th Jan 2009, 21:32
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I would have to agree, working for a ground handling company as a trainer myself. The biggest thing will be getting the necessary security clearance for Gate's new staff.

They may have the staff and equipment to handle such a large contract but it's not much good if none of the staff can get airside to do their jobs!!

Servisair have made the right decision by serving notice to ezy. At the end of the day the handling agent can't operate at a loss particularly in the current economic climate.
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Old 7th Jan 2009, 21:41
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Who is the managemet team behind gate aviation? Are they experienced in aviation?
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Old 7th Jan 2009, 21:51
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Hi Richard,

As a trainer, what are the chances of a 43 year old with no 'airport' experience thinking of having a complete career change getting a job, say with Gate.........although I DO have already airside clearance due to working on the ITV programme 'Airline'?

K77.
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Old 7th Jan 2009, 22:45
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I think Gate will look very bad if they don't even so much as offer interviews to people who have spent time sending in their CV's, especially when they advertised on the NCL website for a few different job roles. They knew what would happen with the Servisair staff and contracts when they decided to take on the EZY contract, so why put people through the past few weeks of hoping for an interview, then decide they aren't taking on 'outsiders' Looks like I won't be getting a foot through the door of working at the airport this year then.
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Old 7th Jan 2009, 22:57
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Nobody should give up hope of working at an airport, Newcastle or any other, because this is not traditionally a time when handling agents are recruiting.

When I was working within the industry, January and the winter months were always quiet, but with Thomas Cook supposedly basing a third aircraft, and the seasonal charters from Onur Air etc, the companies will be looking to take on staff to see them through the summer, and hopefully beyond.

Gate are likely wanting experienced people in now, because this is a "make or break" contract. They simply dont have the time to train up 'green' staff. Working airside is not like a lot of jobs. In 2 weeks, they can't possibly train people all the safety/security aspects, and teach them to drive the vehicles/despatch flights. Not to mention the time it takes to get an airside pass. By advertising on the website, it sounds like they got what they wanted, ex-seasonal staff who already have driven airside, already know the rules of the ramp etc, and will just need refreshing to do the job.

I bet in March, Servisair, Gate and.... (Swissport?) will be looking to take on new staff, and thats your best chance to get a foot in the door. A lot of people start with no experience, and they soon learn. An interest in the industry, and maybe some semi-related experience (customer service, transport. warehousing?) will probably get you a long way.

Watch the website!
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Old 7th Jan 2009, 23:01
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Well i'm actually currently training as a Helicopter Pilot at Newcastle and also spent 6 months there filming for Airline/Easyjet so i'm hopefully not totally 'green'!
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