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Servisair to loose Air Wales handling at CWL

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Servisair to loose Air Wales handling at CWL

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Old 31st Mar 2004, 16:05
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Servisair to loose Air Wales handling at CWL

It looks like Air Wales are to move to Aviance at CWL for handling.

MY GOD, ARE THEY MAD??? ARE AIR WALES MANAGEMENT REALLY THAT STUPID???????

Didnt they get to know how **** Aviance were when they were there agents before? and now with more flights, how do they think they are going to cope??? Because there service has not got any better, ASK KLM, BMI BABY!!!!!!!!!! THEY WILL TELL YOU!!!

This is just another show that it just all comes down to money. Aviance just seem to undercut Servisair all the time, and its the airlines that get to suffer.

We all know that Servisair are not the best, but a damn sight better than Aviance. Looks like Air wales ops staff are all going to be off on the sick with stress before long!

It looks like another dark day for Servisair and Air Wales is looming..................................................... .

GOOD LUCK Air Wales!

Last edited by JB007; 1st Apr 2004 at 14:28.
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Old 31st Mar 2004, 17:00
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SWS_airwales

Good to know that Aviance are **** at other stations and not just at LBA..!!

CHEERS!!!!!!!!!!!!!!!

Last edited by JB007; 1st Apr 2004 at 14:27.
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Old 31st Mar 2004, 18:30
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I hope not as 6G make up most of our flights. I can remember when KLM went to Aviance because servisair raised their prices at Rotterdam. We were a 5 crown station at the time. Anyhow quite a few redunancies and people having to re-apply for thier jobs etc, etc..................
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Old 31st Mar 2004, 20:45
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Good to know that Aviance are **** at other stations and not just at LBA..!!
I've neva had dealings with anyone less professional than aviance southampton.

No offence to anyone who works for them there, i dont blame you personally, i blame the company & their inability to offer suitable training for their staff.


F.T.L

Last edited by JB007; 1st Apr 2004 at 14:31.
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Old 31st Mar 2004, 22:40
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So who does that leave Servisair with now?
Everyone apart from BMI, KLM, Air2K.

Technically Servisair will still make money from them as Airway Handling load all the aircraft at CWL

Last edited by speedbird_heavy; 4th Apr 2004 at 21:38.
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Old 1st Apr 2004, 09:30
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FinalsToLand: I agree with you about Aviance at Southampton. They're nothing short of pathetic when it comes to anything to do with load control or similar. Even airlines' ops departments make comments to this effect. It's a shame that money rules the roost but some airlines seem willing to pay less for handling without considering the quality of handling that they're receiving.
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Old 1st Apr 2004, 10:05
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Not good news for Servisair CWL but there is enough work to keep them busy over the summer season they will probably just slow down the recruitment.

There is a rumor circulating that unless Air Wales settle their account with Servisair before the end of the week. (3 months behind with payments). Servisair will cease handling Air Wales with imediate effect. I can't see Aviance being able to pick it up at that short notice (up to 17 flights a day).

It has taken Servisair the best part of a year to get good at handling Air Wales, who are a difficult airline to handle, due to the fact that there is no known ground handling manual, their ops staff aren't the best in the world by a long shot, they have turnaround times as short as -ve10mins!! (hmmm great schedule), and a continuous stream of ATR's coming in to Cardiff with numerous tranfers wich have to be made airside and fast.

By switching to Aviance they are going to loose the experience of Servisair and be right back to step 1, but this time with 5 ATR's instead of 2.

I personally think, as this move comes as Airwales are making code sharing deals with BMI baby, BMI are bullying them into going to Aviance (Part of the BM Group) in order to maintain these arrangments. This also comes in the face of speculation that BMI baby will withdraw from cardiff by 2005.

Sorry to rant on a bit, but I can't belive an otherwise succesfull little airline is going to make such a big mistake, they are going to get a big shock.
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Old 1st Apr 2004, 10:42
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Ok first off we have not lost the contract yet. They have not renewed it and put it up for tender. There is a also a rumour that Aviance have made a bid that is half that of Servisair. How Aviance are making money at Cardiff is beyond me.

I have spoken to Air Wales staff today and they think that the decision is a stuipid one. At the end of it, it proberbly comes down to GPU's. Servisair have 3 of the worst GPU's in the country. Come 1900 when all four aircraft decend upon us, they all want GPU's. One is always used on Britannia's 757 evening arrival leaving 2 for use by other airlines if they work. At the moment Air Wales have leased 2 GPU's from Aviance.

If or when BMI pull out, I personally feel that Aviance will go too. KLM are rumoured to be coming back to Servisair and with one Air2K flight per day in the summer they just wont be making money. Dont get me worng, they have some great staff at Cardiff and one or two ex Servisair staff who moved with KLM.

Hopefully we will know either by te end of today or the week.
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Old 1st Apr 2004, 15:13
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Servisair still have KLM at Glasgow, for some reason I have yet to find out
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Old 2nd Apr 2004, 12:46
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Rumour is a very dangerous thing isn't it.

aviance is wholly owned by the Go-Ahead Group.

Go-ahead group bought Midland Airport Services and British Midland Ground handling back in 2001 (ish) and along with GHi they form the companies trading as aviance. Reed Handling was added shortly afterwards.

I have experience of both aviance and Servisair at CWL and have found them to be fine if they are clear as to what level of Handling is required. They have both been known to have off days and staff problems but overall I never felt that one was significantly better than the other.

For a Servisair employee (?) to whinge about being undercut in the market place is unbelievable!!!!! Historically The Undercutter was always the position of Servisair. Now you know how others felt.

What may well have happened is that Servisair have asked for the greater INCREASE in rates, making them more expensive than aviance. Certainly there does appear to have been a new commercial realism from both companies recently.
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Old 3rd Apr 2004, 16:50
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undercutting

i agree with surely not, for servisair to moan about undercutting is a joke, after the stunts they pulled to get aviance to pull out of lpl.

undercutting aviance for easyjet, offering free unlimited ground power usage, free stand and hangar tows.

then when air wales came in, under cut them by 50% to get aviance out.

and still say they are not loosing money, and as per usual, they have spent up this years budget, and it is only 2 days into it. what does that tell you. it is servisair that are **** not aviance!!!!!!!!!
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Old 3rd Apr 2004, 20:58
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Bull Sh!&e, Servisair Budget year runs Jan - Dec,.

Only change they have performed on budgets this year was to move onto calendar months, rather basing each month on a 4,4,5 week cycle.

If you need any further clarification on this subject before posting further comments, feel free to ask
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Old 4th Apr 2004, 12:44
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what is true Gobfa is that Servisair have been told to become more financially aware by their French owners. More than anything this should result in each base being expected to make a profit. SOme bases will find this very hard to achieve quickly.

Interesting times ahead methinks
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Old 4th Apr 2004, 13:27
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Thumbs down

With reference to the on-going fiasco between Servisair and Aviance and the Air Wales contract.

In my opinion Aviance are a bunch of money-grabbers that just seem to "pounce" on any airline to make their business profitable. It was only two years ago when Aviance announced the closure of their Cardiff base in a profit making move.

Low and behold we had the arrival of BMI baby and (shock) Aviance had their contract for handling. We must remember and re-call when Aviance handled Air Wales two years ago and the mess they made of that with just 2 Dornier 228 aircraft - how are they going to cope with five ATR and 85 flights a week ??????

Most of them have difficulties doing up their shoe laces !

Servisair were awarded the Air Wales contract last year (yes we know that they are not 100% there) but compare them to Aviance and what they have done for Air Wales over the last year. My resources say that Servisair can now sell Air Wales tickets at CWL and the staff are very helpful and have built a good rapore with the airline

You just need to look at CWL and see how the "poached" airlines are being treated by Aviance, such as KLM, AEA, BGH to name a few. A majority of the time you will just see a queue stretching for miles, with one agent behind the desk spending most of her time on the phone as she cant remember what flight she is checking-in.

Not that I dislike Aviance, it is just that the whole game stinks !
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Old 4th Apr 2004, 22:47
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QUOTE:

what is true Gobfa is that Servisair have been told to become more financially aware by their French owners. More than anything this should result in each base being expected to make a profit. SOme bases will find this very hard to achieve quickly.

Interesting times ahead methinks

____________________________________________________

Isnt this normal business practice? What businessess are not being told to be more 'financially aware' these days? It seems most, except Aviance, who seems to be prepared to handle airlines at a loss . Who is going to last the longest,

A) Aviance, which just handle airlines at a loss,

or

B) Servisair who is such a tight market now, and who is owned by shareholders , are now not prepared to handle at a loss?

You can see each others point of view, Aviance are going cheap to get the business from Servisair and hopes they pack there bags and leave, and Servisair are trying to maintain their handling rates to survive and hope old customers stay and support, hoping Aviance will go bankrupt and then Servisair will pick up some of their business.

Who do you think will win?

Interesting times ahead, oh yes!
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Old 5th Apr 2004, 00:32
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Agree with your comments SWS Airwales and Surelynot, the axe has already fallen on one station in last few months, my post was just to correct inaccuracy of the Servisair Budget process made by cwllpl. My initial thoughts on his comments about being 2 days into the FY were "Have sex with myself" I must have been doing it wrong for the last 15 years.

I also notice we have not seen a response to disprove my comment, but there again why let the truth get in the way of a inter company rivalry.
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Old 5th Apr 2004, 09:14
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Any update on the contract??? Have Servisair won it back???

Also I agree with Matesmates.
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Old 5th Apr 2004, 09:37
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Thumbs up

Cheers speedbird, No news as yet holding in the balance but i think we all know what the outcome is going to be.

Betty is on the case...................................!
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Old 5th Apr 2004, 16:33
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Well its confirmed that Air Wales have been bullied back to aviance(who don't even deserve a capital "A") Just as Servisair(who do deserve a capital "S") were making somthing of the mayhem and lack of organisation that Air Wales provide.

Truth of the matter is that Air Wales management were scared to stay with Servisair despite the pathetic attempt that aviance made of handling a couple of dornier 228's. With 5 ATR's they wont know whats hit them, they wont know where to look.

From what I have seen Servisair have made Air Wales at Cardiff and a return to aviance will only loose the good reputation that was starting to emerge.

So a merger with a failing lo-co version of BMI will see the end of effective handling for AWW and when BMI eventually pull out of CWL Air Wales will be left with the **** that is otherwise known as aviance.

I give it a year before AWW are begging Servisair to take them back.......GET ON YOUR KNEES!!!!!

*Sorry About The Naming - - Deleted Now*

Last edited by LandingFee; 10th Apr 2004 at 10:03.
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Old 5th Apr 2004, 17:01
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So does that mean that Servisair are refusing to handle AWW un-till their account is settled???
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