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Join Date: Mar 2000
Location: UK
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Tosh - Gio gets bad reports, but no personal experience.
I chose Nildram, based upon reviews on ADSL Guide.
They dealt with BT and co-ordinated my change-over from Home Hi-way ISDN - wonderful not to have to deal with BT!
Nildram's Customer Support is said to be excellent - they told me my first modem (bought separately) wasn't working properly but, with that exception, I've not had to call them.
My only mistake was buying a very cheap modem - I fell for the 'just as good as the main brands' sales patter. Wrong! I changed to US Robotics, was online with e-mails set up in less than half an hour, and no problems since.
I chose Nildram, based upon reviews on ADSL Guide.
They dealt with BT and co-ordinated my change-over from Home Hi-way ISDN - wonderful not to have to deal with BT!
Nildram's Customer Support is said to be excellent - they told me my first modem (bought separately) wasn't working properly but, with that exception, I've not had to call them.
My only mistake was buying a very cheap modem - I fell for the 'just as good as the main brands' sales patter. Wrong! I changed to US Robotics, was online with e-mails set up in less than half an hour, and no problems since.
Join Date: Mar 2001
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The Pipex deal with free modem + filters seems the best around at the moment. Plus their speed tests at www.adslguide.org.uk are the same as Nildram.
Nildram wan't £30 setup costs, but for the same dosh (well, £23) with Pipex you also get the modem plus 2 micro filters thrown in for free .....
Anyone had any bad experiences with Pipex ?
I guess 1Mb connections will soon be the norm, but suppose ISP's will upgrade when that becomes the norm .....
Hopefully 512 connection should be an improvement on my 56K modem !
Nildram wan't £30 setup costs, but for the same dosh (well, £23) with Pipex you also get the modem plus 2 micro filters thrown in for free .....
Anyone had any bad experiences with Pipex ?
I guess 1Mb connections will soon be the norm, but suppose ISP's will upgrade when that becomes the norm .....
Hopefully 512 connection should be an improvement on my 56K modem !
A colleague recently went for the Pipex ADSL deal, and he seems happy.
Initially he had problems with the internet connection dropping out whenever the telephone was used. Turned out to be a faulty batch of microfilters, which Pipex replaced pdq.
Initially he had problems with the internet connection dropping out whenever the telephone was used. Turned out to be a faulty batch of microfilters, which Pipex replaced pdq.
Join Date: Aug 2002
Location: Glasgow
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Pipex
Regarding Pipex... cannot fault them. Good connection and on line for as long as you want. Will never go back to dial-up and you can keep your old e-mail address if you know how to configure your pc. Got to be one if not the best avail at the moment. Plus if you recomend a friend you get 1 month free......let me know!!
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I have had Pipex for coming up to 4 weeks now, and although I had a couple of problems at the beginning they were MY problems and not theirs. Their help and attitude was brilliant. The phone was answered within a minute or two.
No problems whatsoever and I am delighted. Their service is all that I hoped it would be. 576kbps everytime!
I recommend them.
No problems whatsoever and I am delighted. Their service is all that I hoped it would be. 576kbps everytime!
I recommend them.
Join Date: May 2002
Location: Cheshire, UK
Age: 56
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Moving back to South Manchester in the next week or so.
Local exchange (within 20 miles of M'cr) trigger level only 77%.
Hurrumph - back to good old analogue dial-up - am I displeased ?
It'll be like having a limb removed !! (No offence intended)
Local exchange (within 20 miles of M'cr) trigger level only 77%.
Hurrumph - back to good old analogue dial-up - am I displeased ?
It'll be like having a limb removed !! (No offence intended)
'nough said
Join Date: Sep 2002
Location: Raynes Park
Age: 58
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Lost_luggage:
can't agree when you say that
=.
I have Telewest cable which has it's own independent fibre optic network, separate from BT. I know because the Telewest CEO was on working lunch (BBC2) last year explaining how much they have invested in and how it would take x number of years to recoup the investment costs. Their site confirms this: This network, built entirely from scratch over the past decade
Can't fault them for service - it's been 99.9% reliable for as long as I remember. And one key different I like is that the modem they provide you with belongs to them so if it breaks, they fix it, if you regular broadband modem breaks the onus tends to be on you.
And they're got their usual half-price installation promotion at the moment - 25GBP!
amofw
can't agree when you say that
Even if you have cable it's only at far as the nearest BT exchange.
I have Telewest cable which has it's own independent fibre optic network, separate from BT. I know because the Telewest CEO was on working lunch (BBC2) last year explaining how much they have invested in and how it would take x number of years to recoup the investment costs. Their site confirms this: This network, built entirely from scratch over the past decade
Can't fault them for service - it's been 99.9% reliable for as long as I remember. And one key different I like is that the modem they provide you with belongs to them so if it breaks, they fix it, if you regular broadband modem breaks the onus tends to be on you.
And they're got their usual half-price installation promotion at the moment - 25GBP!
amofw
Join Date: Mar 2000
Location: Winchester.Hants.England
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I've just signed up for Broadband with Freeserve. I have been using them for 3 years and had an excellent service (I know others haven't) on the "Freeserve Anytime" option. I had an Email from them yesterday informing me that if I wanted to sign up for Broadband before sometime in April, All the filters and Modem would be free (normally £84). So I did, and when I got home this afternoon it was all there waiting for me, special delivery left at the back door as I wasn't in. Connected it all up but my BT line will not be "Broadband enabled" until next week. Monthly cost is £27.99. Looking forward to some speedy Ppruning next week.
Join Date: Sep 2002
Location: Chichester, UK
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I have had Pipex for coming up to 4 weeks now, and although I had a couple of problems at the beginning they were MY problems and not theirs. Their help and attitude was brilliant. The phone was answered within a minute or two.
Danny - a router is handy for sharing an ADSL connection between more than one computer. This isn't always necessary - Macs manage to do this very well by themselves, and, as normal, Windows does slightly less well with ICS
. However, a router is a nice thing to have. You do not need to keep the computer with the modem switched on to share the connection, if you use wireless then the WAP just plugs into the router, and also some protocols are not supported correctly by ICS or the Mac equivalent (e.g. I need IPSec Passthru - their spelling, not mine
- to log in to work via a VPN, so I use a router to share the connection). If you aren't doing anything obscure then a normal ADSL modem should be fine 
Join Date: Jan 2003
Location: Manchester
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Been using NTL broadband - 600k - for over a year and had no problems. It may help being within 1 mile of NTLs South Manchester facility - 2m north egcc.
Cost £25 pm.
The pc does not get turned off so installed firewall software - BlackIce - excellent. It was amazing to see how many cretins try to get into your pc over a 24 hour period and this kept them all out.
After 3 months networked the house so now have 3 computers on the system - 2 running all day.
To make life easier bought a US Robotics router - with built in firewall - and spent 5 minutes to configure it. Easy.
Using a router with multiple pcs appears to the provider as 1 pc only.
Also use other software to stop spyware/ads etc but thats another story for a rainy day.
Cost £25 pm.
The pc does not get turned off so installed firewall software - BlackIce - excellent. It was amazing to see how many cretins try to get into your pc over a 24 hour period and this kept them all out.
After 3 months networked the house so now have 3 computers on the system - 2 running all day.
To make life easier bought a US Robotics router - with built in firewall - and spent 5 minutes to configure it. Easy.
Using a router with multiple pcs appears to the provider as 1 pc only.
Also use other software to stop spyware/ads etc but thats another story for a rainy day.
Join Date: Mar 2000
Location: Winchester.Hants.England
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All up and running now, 576,000bps. I also added a further 256kb of memory, the combination of the two is great......going like a rocket !! The memory arrived today so the whole thing was completed in less than 48 hours. Very pleased.
Regards
FBW
Regards
FBW
Join Date: May 2002
Location: Cheshire, UK
Age: 56
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Thanks amanoffewwords - was not aware of that.
Been involved in rolling out fibre all over Europe for the past few years. Then IT took a dive. So a tad out of touch I guess.
Been involved in rolling out fibre all over Europe for the past few years. Then IT took a dive. So a tad out of touch I guess.
Join Date: May 2002
Location: Over the hedge... just!
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Have had NTL 500K broadband 25 £/month (upgraded FOC to 600K) for about two years. Great at first but suspected high contention with the rest of the street, bit the bullet and went for 1 meg (35 quid per month). Absolutely brilliant, consistantly 1Mbit transfers. Have a LINKSYS router, two PCs and a laptop connected plus a teenage son who seem to back up the entire internet every evening. The NTL support has to be the worst on the planet, even worse than O2 and the GAS board.
CC
CC
Join Date: Mar 2001
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Now have Pipex broadband connected -
Excellent 576Kbps connection - great customer service, their web site and emails kept me informed of the BT line conversion date and setup details.
Using their supplied Speed Touch 330 modem and micro filters, installation was effortless.
Pipex so far have been a very efficient company to deal with and at the cheapest of £23pcm and a reliable connection I don't think you can go far wrong.
Can't recommend them enough .....
Excellent 576Kbps connection - great customer service, their web site and emails kept me informed of the BT line conversion date and setup details.
Using their supplied Speed Touch 330 modem and micro filters, installation was effortless.
Pipex so far have been a very efficient company to deal with and at the cheapest of £23pcm and a reliable connection I don't think you can go far wrong.
Can't recommend them enough .....
Join Date: Jun 2001
Location: England
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PIPEX for me
PIPEX for me
Like a few guys here, I have gone for PIPEX.........and I am delighted, 576k every time.......it's brilliant.
Why I waited so long to go Broad Band I don't know - no turning back.
Cheers
TG
Like a few guys here, I have gone for PIPEX.........and I am delighted, 576k every time.......it's brilliant.
Why I waited so long to go Broad Band I don't know - no turning back.
Cheers
TG
Keeping Danny in Sandwiches
Join Date: May 1999
Location: UK
Age: 76
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P Pop
You are using BT whether you like it or not. I am sure that the Pipex price looks good and am tempted however I am aware that they are charging what appears to be less than cost.
I have been on BT Broadband for some 3 years now. After ironing out the problems at the beginning it seems pretty solid. The only problem comes when there is a fault at the exchange they always feel it is better to spend 30 minutes with me making sure that it is not my system first.
I too have found that the connection rate is now 576kbps. I just wish that Symantec could keep up witheir gizmos in Systemworks to display BB speeds.
You are using BT whether you like it or not. I am sure that the Pipex price looks good and am tempted however I am aware that they are charging what appears to be less than cost.
I have been on BT Broadband for some 3 years now. After ironing out the problems at the beginning it seems pretty solid. The only problem comes when there is a fault at the exchange they always feel it is better to spend 30 minutes with me making sure that it is not my system first.
I too have found that the connection rate is now 576kbps. I just wish that Symantec could keep up witheir gizmos in Systemworks to display BB speeds.
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It has always been obvious that the line belongs to BT. I pay the quarterly line rental charge.
However, I defy you to tell me what BT's cost price is. Or how you can qualify what Pipex get it for. They wouldn't say - and BT having been screwing their customers for years.
Pipex are nearly £5 a month cheaper than BT. Pipex have also been in business for a lot of years.
However, I defy you to tell me what BT's cost price is. Or how you can qualify what Pipex get it for. They wouldn't say - and BT having been screwing their customers for years.
Pipex are nearly £5 a month cheaper than BT. Pipex have also been in business for a lot of years.
Demon rocks.
I have been on Blueyonder with NTL and BT Broadband. Neither touches Demon
http://www.demon.net/adsl/consumer.html
Its £25 a month. Buy your own Modem and microfilter for £40 and you are off. Their technical support helpline is simply faultless.
In addition - and here is the killer punch - they give you a static IP address.
Which is obviously a useful thing.
WWW
I have been on Blueyonder with NTL and BT Broadband. Neither touches Demon
http://www.demon.net/adsl/consumer.html
Its £25 a month. Buy your own Modem and microfilter for £40 and you are off. Their technical support helpline is simply faultless.
In addition - and here is the killer punch - they give you a static IP address.
Which is obviously a useful thing.
WWW