Android/UI update glitch?
Thread Starter
Joined: Sep 2020
Posts: 30
Likes: 18
From: Scotland
Android/UI update glitch?
Not computer-related but maybe close enough?...
I recently had an Android O/S update on my phone a couple of weeks ago (a Galaxy A14 - so not particularly high-spec). I now have version 7.0 of the "One UI" interface and Android version 15.
Ever since the upgrade my phone frequently "freezes" - the screen is unresponsive. Frequently means >30 times per day.
Making the screen responsive again requires turning the screen off, turning it on again and then frantically swiping the screen to see if the screen icons start to move. Mostly this takes between 3 and 10 goes to work.
When I receive a call (i.e. the phone "wakes up" and rings) I cannot swipe the "accept call" icon and by the the time I can flay the phone into responding at all, the caller has hung up or it's gone to voicemail.
Anyone have the same glitch, or an idea of how to fix it? I have read that rolling back a phone system update is nigh-on impossible. Thanks!
I recently had an Android O/S update on my phone a couple of weeks ago (a Galaxy A14 - so not particularly high-spec). I now have version 7.0 of the "One UI" interface and Android version 15.
Ever since the upgrade my phone frequently "freezes" - the screen is unresponsive. Frequently means >30 times per day.
Making the screen responsive again requires turning the screen off, turning it on again and then frantically swiping the screen to see if the screen icons start to move. Mostly this takes between 3 and 10 goes to work.
When I receive a call (i.e. the phone "wakes up" and rings) I cannot swipe the "accept call" icon and by the the time I can flay the phone into responding at all, the caller has hung up or it's gone to voicemail.
Anyone have the same glitch, or an idea of how to fix it? I have read that rolling back a phone system update is nigh-on impossible. Thanks!
Thread Starter
Joined: Sep 2020
Posts: 30
Likes: 18
From: Scotland
Thread Starter
Joined: Sep 2020
Posts: 30
Likes: 18
From: Scotland
Joined: Jan 2008
Posts: 315
Likes: 57
From: LONDON
Pretty hard to diagnose but something which is running all the time, like a fitness tracker, would be a possibility. You could try stopping any likely candidates and see if that does any good.
First step is probably restart the phone in safe mode (assuming it gives you that option).
