Android/UI update glitch?
 

Not computer-related but maybe close enough?...

I recently had an Android O/S update on my phone a couple of weeks ago (a Galaxy A14 - so not particularly high-spec). I now have version 7.0 of the "One UI" interface and Android version 15.

Ever since the upgrade my phone frequently "freezes" - the screen is unresponsive. Frequently means >30 times per day.

Making the screen responsive again requires turning the screen off, turning it on again and then frantically swiping the screen to see if the screen icons start to move. Mostly this takes between 3 and 10 goes to work.

When I receive a call (i.e. the phone "wakes up" and rings) I cannot swipe the "accept call" icon and by the the time I can flay the phone into responding at all, the caller has hung up or it's gone to voicemail.

Anyone have the same glitch, or an idea of how to fix it? I have read that rolling back a phone system update is nigh-on impossible. Thanks!

Tried restarting?

My Galaxy S22 (3 yo) has the same One UI and Android versions ( 7 & 15) and I have no issues.

Yes. It "improves" for a short while but soon starts to freeze again.

The frantic screen off/on switching and swiping I can (reluctantly) deal with but dealing with an incoming call with a "frozen" screen is a PITA...

My wife has the A15 (a very slightly higher spec phone), she's also had the update but has no problems. It's a mystery...

Possibly there's an app on your phone which doesn't work well with the system upgrade?

Pretty hard to diagnose but something which is running all the time, like a fitness tracker, would be a possibility. You could try stopping any likely candidates and see if that does any good.

First step is probably restart the phone in safe mode (assuming it gives you that option).

Yeah, I had the same issue after the last update on my A52. Clearing cache from recovery mode helped a bit, but not perfect.