Rapport - Current Opinions??
Join Date: Jan 2008
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With professional help (expensive) I finally managed to get rid of it and all the little bits it tried to leave behind.
Cool Mod
Join Date: Apr 1998
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I have used Rapport for over 6 years and I still use it now. I have never had one single problem with it. Indeed, last year it stopped some nonsense on my account. Not got a bad word to say about it.
Join Date: Jan 2008
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So, my antivirus f-secure (subscription with service provider) decided to attempt to update yesterday and reported it could not because there is a conflict with Trusteer Rapport (from my UK bank).
It cannot continue until I manually uninstall Trusteer.
No problem thinks I.
Can I uninstall the b****y thing - no I cannot but am working on it.
Not life threatening but time consuming!!!
It cannot continue until I manually uninstall Trusteer.
No problem thinks I.
Can I uninstall the b****y thing - no I cannot but am working on it.
Not life threatening but time consuming!!!
Official PPRuNe Chaplain
Join Date: Apr 2001
Location: Witnesham, Suffolk
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I have steered well clear, after many warnings like Jock's. However, this may help:
Uninstalling Rapport using the SafeUninstall Utility | Trusteer
Uninstalling Rapport using the SafeUninstall Utility | Trusteer
Join Date: Jan 2008
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Yes, I found that and it seemed to hang.
Funnily, we had a power glitch, quite common here, and when I restarted the computer Rapport had gone.
The trouble is now my antivirus has got corrupted and won't start.
I can try to go back to an earlier time but that may reintroduce Rapport so I won't do that.
Will download MS security essentials and use that - I don't use the windows computer for much these days and certainly not for banking - for the time being.
Funnily, we had a power glitch, quite common here, and when I restarted the computer Rapport had gone.
The trouble is now my antivirus has got corrupted and won't start.
I can try to go back to an earlier time but that may reintroduce Rapport so I won't do that.
Will download MS security essentials and use that - I don't use the windows computer for much these days and certainly not for banking - for the time being.
Official PPRuNe Chaplain
Join Date: Apr 2001
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Sounds like my experience with anti-virus.
Like Trusteer, they put their hooks into all sorts of places, and then are the devil to unhook. Uninstall, restart, rinse and repeat sometimes gets them out. Then a clean reinstall of the virus protection may work.
The one I use (Avast free, with some paid-for bolt-ons) has behaved immaculately since I installed it.
Like Trusteer, they put their hooks into all sorts of places, and then are the devil to unhook. Uninstall, restart, rinse and repeat sometimes gets them out. Then a clean reinstall of the virus protection may work.
The one I use (Avast free, with some paid-for bolt-ons) has behaved immaculately since I installed it.