Yes, I found that and it seemed to hang.
Funnily, we had a power glitch, quite common here, and when I restarted the computer Rapport had gone.
The trouble is now my antivirus has got corrupted and won't start.
I can try to go back to an earlier time but that may reintroduce Rapport so I won't do that.
Will download MS security essentials and use that - I don't use the windows computer for much these days and certainly not for banking - for the time being.