Rapport - Current Opinions??
Joined: Jan 2008
Posts: 970
Likes: 1
From: Timbuktu
With professional help (expensive) I finally managed to get rid of it and all the little bits it tried to leave behind.
Cool Mod
Joined: Apr 1998
Posts: 6,189
Likes: 0
From: 18nm N of LGW
I have used Rapport for over 6 years and I still use it now. I have never had one single problem with it. Indeed, last year it stopped some nonsense on my account. Not got a bad word to say about it.
Joined: Jan 2008
Posts: 465
Likes: 0
From: Finland
So, my antivirus f-secure (subscription with service provider) decided to attempt to update yesterday and reported it could not because there is a conflict with Trusteer Rapport (from my UK bank).
It cannot continue until I manually uninstall Trusteer.
No problem thinks I.
Can I uninstall the b****y thing - no I cannot but am working on it.
Not life threatening but time consuming!!!
It cannot continue until I manually uninstall Trusteer.
No problem thinks I.
Can I uninstall the b****y thing - no I cannot but am working on it.
Not life threatening but time consuming!!!
Official PPRuNe Chaplain
Joined: Apr 2001
Posts: 3,498
Likes: 0
From: Witnesham, Suffolk
I have steered well clear, after many warnings like Jock's. However, this may help:
Uninstalling Rapport using the SafeUninstall Utility | Trusteer
Uninstalling Rapport using the SafeUninstall Utility | Trusteer
Joined: Jan 2008
Posts: 465
Likes: 0
From: Finland
Yes, I found that and it seemed to hang.
Funnily, we had a power glitch, quite common here, and when I restarted the computer Rapport had gone.
The trouble is now my antivirus has got corrupted and won't start.
I can try to go back to an earlier time but that may reintroduce Rapport so I won't do that.
Will download MS security essentials and use that - I don't use the windows computer for much these days and certainly not for banking - for the time being.
Funnily, we had a power glitch, quite common here, and when I restarted the computer Rapport had gone.
The trouble is now my antivirus has got corrupted and won't start.
I can try to go back to an earlier time but that may reintroduce Rapport so I won't do that.
Will download MS security essentials and use that - I don't use the windows computer for much these days and certainly not for banking - for the time being.
Official PPRuNe Chaplain
Joined: Apr 2001
Posts: 3,498
Likes: 0
From: Witnesham, Suffolk
Sounds like my experience with anti-virus.
Like Trusteer, they put their hooks into all sorts of places, and then are the devil to unhook. Uninstall, restart, rinse and repeat sometimes gets them out. Then a clean reinstall of the virus protection may work.
The one I use (Avast free, with some paid-for bolt-ons) has behaved immaculately since I installed it.
Like Trusteer, they put their hooks into all sorts of places, and then are the devil to unhook. Uninstall, restart, rinse and repeat sometimes gets them out. Then a clean reinstall of the virus protection may work.
The one I use (Avast free, with some paid-for bolt-ons) has behaved immaculately since I installed it.
