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Office 2003 - won't reinstall

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Old 8th Jan 2013, 13:45
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Office 2003 - won't reinstall

My old Dell Inspiron 6000 crashed but my trusted local computer man has got it running again.

I am trying to reinstall Microsoft Office Pro Edn 2003 but it stops at "A required installation file EV561406.CAB could not be found"

Then goes on:-

"If you installed from the CD, please insert your CD. If you installed over your computer network please browse to the installation source on your network. Once you have located your installation source click OK"

My machine came loaded with Office 2003 and I am reinstalling from the CD (dont have a Network).

When I go to Add/Remove software Office 2003 is not listed neither can I locate the folder to delete same.

Have tried quite a few suggestions via Google etc but without success.

Be grateful for any suggestions (apart from buying a new PC which I will probably do eventually!)
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Old 8th Jan 2013, 14:29
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In the past when I have had 'trouble' with Office installs, I have downloaded the 'remove Office xxx' file from M$. It takes a while to run (in a Dos window) but worth a try. You may have some registry corruption/vestigials which is confusing the install.

How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel?

Last edited by BOAC; 8th Jan 2013 at 14:32.
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Old 8th Jan 2013, 16:44
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BOAC, many thanks.

Completed the "remove Office xxx" but then it hung again but then with a bit more digging found this:-

"Click on Start > run > Browse to the CD and select the setup.exe > Click on Ok > Type cdcache=0 after that setup.exe in the run window and then click on Ok again and and check if Office 2003 installs without any issues"

Then install ran ok - happy days!
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Old 8th Jan 2013, 17:05
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I suspect the local PC man might not have installed the 2003 Pro version you had previously?

One way to check is with a keyfinder: KeyFinder | Magical Jelly Bean - use the free one and it should tell you what's installed with what license key.

EDIT: just re-read last line in your last post - nice to know you got it sorted

Last edited by Mike-Bracknell; 8th Jan 2013 at 17:06.
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Old 8th Jan 2013, 17:06
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Are you sure you had Pro and not standard before ?
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Old 8th Jan 2013, 17:15
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Definitely was Pro before - was a new buy from Dell years ago and it came with the software installed but also an installation CD

Last edited by fireflybob; 8th Jan 2013 at 17:16.
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Old 8th Jan 2013, 18:33
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1. You've re-installed several times before after a Format C: incident/Windows re-install.

2. You've installed on Desktop, laptop, laptop which replaced the first one, Desktop after a Mobo/HDD change etc

3. You've installed Office 2007 (or 2010) after 2003, but wanted to keep an 03 feature, no longer included in 07(10).



Answer
1. & 2. - You've overused your licence!

3. You've replaced a file with a newer version. You'll need to complete action 1 or 2, then install 03, then 07(10).



Mil Pprunners can buy Office 2010 from SABS - google it (if no luck at home, try it at work). You can get Office 2010 for <£20 (including Backup CD) - cheaper if download only. It includes a licence for installing on 2 PCs.

Downside - you must uninstall when you leave Mil.

Last edited by unclenelli; 8th Jan 2013 at 18:36.
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Old 8th Jan 2013, 19:51
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1. You've re-installed several times before after a Format C: incident/Windows re-install.

2. You've installed on Desktop, laptop, laptop which replaced the first one, Desktop after a Mobo/HDD change etc

3. You've installed Office 2007 (or 2010) after 2003, but wanted to keep an 03 feature, no longer included in 07(10).
None of those - honest!
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Old 8th Jan 2013, 20:46
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based on the way he fixed the problem, I would suggest that there is an existing corrupted installer file cache on the machine, probably left over from the pre-crash software.

My guess would be that the local computer man didn't do a proper reformat / reinstall, but instead simply overinstalled another copy of Windows, leaving orphaned files scattered around the hard drive. That would cause these symptoms, and allow the fix of "cdcache=0" which forces the install direct from the CD and not from a hard drive file repository

I would expect future problems with other programs
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Old 10th Jan 2013, 05:51
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MS Office 2003, I believe is not supported much any more. Definitely not sold.
I have two options on my PC, since I'm using a dual boot Windows / Ubuntu Linux PC.
I have purchased a version of Office 07 called the Home and Student edition. It allows installs on three PCs, has only Word, Excel and PowerPoint with OneNote included. The cost is substantially lesser than the full version which most of us don't need for home use (MS Access being one such program). Can't use it on an Office (-ial) machine , though.
I have been using Libre Office / Open Office successfully on my Linux install. Before you stop reading ahead , there is a Windows installer too. Apache OpenOffice - Download tested and stable builds and Home » LibreOffice

It (that is, either one of these office suites) works very well with all MS Office files. There may be some formatting changes in files where there is a lot of formatting when opening the document files in alternative systems (like we used to end up doing in the Military !! - paras and sub paras , with sub-sub paras). But if you do all your work mostly with simple files, Libre office or Open Office is great. What I do is I export the file directly as a pdf, so the formatting remains 'locked in'.
As the name suggests it is legally free and Open source. To save on disk space, you should install only the components that you need. Writer (for Word files), Calc (for Excel Files) and Impress (for Power Point files). If you need English UK, then there is a separate file to be additionally downloaded in addition to the main install. One big advantage of the Open office or Libre office suite is that the presentation / drop down menu list is the same as the Office 2003. No confusing ribbon interface here like the '07 and '10 have. Definitely worth a try, as most Linux users and many Windows users will no doubt vouch for. There are many large organisations, Banks even that use OpenOffice to save on costs.
Thunderbird is a mail client that works very well and can be easily configured. Thunderbird - Software made to make email easier You can therefore do away with your need for the Outlook mail client.

Regarding reinstalling from the CD...I've heard of folks having similar problems with a pre-installed Windows versions too. There is no proper OS installation CD, and the restore CD supplied with the box doesn't work well enough for a clean format and install - only for a restore. I therefore buy the hardware assembled or pre-built, without an OS, that is, DOS only. I then purchase a Licensed CD installer for the OS / Office. This makes it much easier to configure the Computer, especially since I partition the disk and install at home. Windows of course, is unavoiadable for stuff like mobile phone backups.

Hope you do manage to sort out the issue in a way that suits you, anyway.

Regards

Last edited by PolarisPilot; 10th Jan 2013 at 09:14. Reason: Added info
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