Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

How does this work?

Thread Tools
 
Search this Thread
 
Old 21st Jun 2011, 12:04
  #1 (permalink)  
Resident insomniac
Thread Starter
 
Join Date: Aug 2005
Location: N54 58 34 W02 01 21
Age: 79
Posts: 1,873
Likes: 0
Received 1 Like on 1 Post
How does this work?

I received a telephone call from an almost incoherent non-English caller who suggested that my computer was 'slow'.
He suggested (correctly) that I was using my computer (how would he know - or was it a guess?) and that I should press a sequence of keys (I think it was the Windows key followed by the letter R).
Of course, I didn't follow his advice, but, my question is, given that I access the internet via a router on the BT telephone line, would he have been able to tell that I was 'surfing'?

Is it feasible that he was calling from my ISP (Virgin.net) or was it a random attempt to usurp my connection?

What sequence would have given him control?
G-CPTN is offline  
Old 21st Jun 2011, 12:28
  #2 (permalink)  
 
Join Date: Dec 2000
Location: UK
Age: 60
Posts: 181
Likes: 0
Received 0 Likes on 0 Posts
I think these answers are correct ... speculation over the second part.

1 - Windows-R, will bring up the 'Run' command; I am guessing that the next instructioon would be to run a program that 'proved' your system was running slow and then sold you the 'fix'

2 - If you phone a large number of people during late afternoon/evening and tell them 'I can see you're using your computer' then they will be right a significant minority (10-20%?) of the time. It's a bit like the Phishing emails which rely on the fact that if they send a million emails to random people stating that they need to send their password for Bank XYZ then a proportion of those getting the email will have an account with the bank.

I now do not enter telephone or email conversations with any company trying to sell me something that I have not initiated - it's easier, safer and gives me more of my evening back that way!

Ll
Llademos is offline  
Old 21st Jun 2011, 12:43
  #3 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
Join Date: Sep 2003
Location: Twickenham, home of rugby
Posts: 7,417
Received 281 Likes on 179 Posts
Llademos is correct - it's pure speculation.

A family member (retired) had several such calls and strung them out to see where it would lead.

It's not to do with controlling your PC, just to get you to "buy" software (thus handing over your credit card details).

SD
Saab Dastard is offline  
Old 21st Jun 2011, 12:52
  #4 (permalink)  
Resident insomniac
Thread Starter
 
Join Date: Aug 2005
Location: N54 58 34 W02 01 21
Age: 79
Posts: 1,873
Likes: 0
Received 1 Like on 1 Post
Thank-you for your responses.
G-CPTN is offline  
Old 22nd Jun 2011, 07:00
  #5 (permalink)  
Chief Tardis Technician
 
Join Date: Jan 2001
Location: Western Australia S31.715 E115.737
Age: 71
Posts: 554
Likes: 0
Received 0 Likes on 0 Posts
Tis indeed a scam,

Usualy involves gaining remote access to your PC and "examining your system" to find the cause (read insert nasty to said system). Then you are required to purchase software to fix the problem.

The caller purports to be from ISP /MS/AV company, and that your system has reported to them of the problem.

Apart from selling bogus software, they can harvest credit card numbers as well.

I have heard of people following their prompts and reporting no response, turns out that a) the computer wasnt on {after all they didnt tell you to turn it on} b) they were using an Apple of some sort, c) they were on a *nix system. A good way to lead them on for some time...
Avtrician is offline  
Old 22nd Jun 2011, 07:55
  #6 (permalink)  
 
Join Date: Apr 2008
Location: Out in the sticks in DE56
Age: 85
Posts: 565
Received 12 Likes on 6 Posts
I also enjoyed initiating a three-way conversation with the Met Police's computer fraud unit and listening in to the resulting dialogue... Lost the direct number now, unfortunately - don't even know if it still exists. But fun at the time...
jimtherev is offline  
Old 22nd Jun 2011, 12:23
  #7 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
Join Date: Sep 2003
Location: Twickenham, home of rugby
Posts: 7,417
Received 281 Likes on 179 Posts
Usualy involves gaining remote access to your PC
There may be different "scripts" for this, but all the ones I've heard / read about don't attempt to do anything to gain control - other than ask the person to execute various commands (e.g. netstat -b) to "demonstrate" how the PC is "infected".

SD
Saab Dastard is offline  
Old 22nd Jun 2011, 12:55
  #8 (permalink)  
 
Join Date: Jul 2000
Location: UK
Posts: 1,528
Likes: 0
Received 3 Likes on 3 Posts
Interesting comment above about whether 'they' can tell what you are doing at the time.

I recently contacted BT about my router dropping its wireless connection now and again, and more importantly that the reset button didn't appear to work. Anyway, that aside, the reply included this:

In response to your query I would like to advise you that I have logged into your home hub manager though our systems and have been able to change the wireless channel on your BT home hub to a higher channel and this in turn will transmit a stoner signal.

I assume he means 'stronger' but interesting nonetheless.
Background Noise is offline  
Old 22nd Jun 2011, 12:59
  #9 (permalink)  
 
Join Date: Jul 2001
Location: U.K.
Posts: 805
Likes: 0
Received 0 Likes on 0 Posts
I don't know how true this story is but as I got fed up with my wife's continuous complaints that her computer was not working properly (she had just gone out and bought herself a new Win 7 one and I have not managed to read my £30 Win 7 manual yet), I telephoned the help line. Here I was told how to do a system restore in Win 7 - which worked, but had a long chat with the middle aged self confessed computer geek on the other end of the line. After discussing the merits of DOS 6.22 and CP/M, he told me that he had a completely stand alone machine for evaluating customer's problems and the latest viruses. Apparently he was telephoned recently by one of these "Your computer is running slowly and I can fix it for you" brigade. He humoured the bloke and let him have remote access to this standalone unit. As soon as communication was established, he managed to send the remote computer a load of the worst viruses he had on the machine. "The only trouble is that I never knew what happened to the bloke in the end." He exclaimed.

Nice story.

P.P.
P.Pilcher is offline  
Old 22nd Jun 2011, 19:04
  #10 (permalink)  
 
Join Date: Jul 2007
Location: Stockport
Age: 72
Posts: 43
Likes: 0
Received 0 Likes on 0 Posts
I have just had one of these guys on the phone telling me my PC had problems. I pretended the PC was upstairs and I only had a fixed landline telephone downstairs. Every instruction he gave me I pretended to write down and say just a minute while I go and do it. I made sure the sound of me going upstairs and downstairs was audible (just bottom tread carefully moderated) and then had a beer, checked dinner etc. Eventually I said yes indeed, event viewer showed lots of problems (as it allways will). He wanted to know what I used the PC for. Mainly word processing I said for home and work. "Internet shopping?" No. "e-mail?" No, its not connected to the internet. There was a pause then. "Can you connect to the internet sir?" Not at the moment, I used to have a modem but it broke. "When will you connect sir?". I have no intention really, what can I do about this terrible problem. "I am sorry sir but I cannot help you unless you connect to the internet." It finished with me telling him I would get a friend round.

Well it saved someone else 30 mins of this scam.

( I forgot to incorporate my original idea of indicating that I was quite elderly and eventually collapsing after all the trips up and down stairs)
Albert Square is offline  
Old 22nd Jun 2011, 19:26
  #11 (permalink)  
 
Join Date: Sep 2006
Location: South Oxfordshire
Posts: 637
Received 14 Likes on 9 Posts
Just keep saying "Hello?" to which they will reply "Hello?"

Leave sufficiently long pauses to make this game entertaining. See how many times you can say it before you laugh or they hang up.
Blues&twos is offline  
Old 23rd Jun 2011, 08:10
  #12 (permalink)  
Resident insomniac
Thread Starter
 
Join Date: Aug 2005
Location: N54 58 34 W02 01 21
Age: 79
Posts: 1,873
Likes: 0
Received 1 Like on 1 Post
Just keep saying "Hello?" to which they will reply "Hello?"
Another ploy is to repeat everything that they say parrot-fashion . . .
G-CPTN is offline  
Old 23rd Jun 2011, 12:14
  #13 (permalink)  
 
Join Date: Jan 2004
Location: UK
Posts: 47
Likes: 0
Received 0 Likes on 0 Posts
This is one way of dealing with them

zarniwoop is offline  
Old 2nd Jul 2011, 14:08
  #14 (permalink)  
 
Join Date: May 1999
Location: Quite near 'An aerodrome somewhere in England'
Posts: 26,847
Received 319 Likes on 115 Posts
Had one of these wanquerres try it on a couple of hours ago.

I don't think he'll be trying again soon....

This site can be quite useful: Urdu Swear Words

BEagle is offline  
Old 2nd Jul 2011, 14:23
  #15 (permalink)  
 
Join Date: Jun 2009
Location: Bedford, UK
Age: 70
Posts: 1,319
Received 24 Likes on 13 Posts
'Illegitimate son of a pimp' should work quite well, just need help with the phonetics.
But what do they have against owls ????
Mr Optimistic is offline  
Old 3rd Jul 2011, 06:18
  #16 (permalink)  
 
Join Date: May 1999
Location: Quite near 'An aerodrome somewhere in England'
Posts: 26,847
Received 319 Likes on 115 Posts
According to my late father, who had served in the Royal Bombay Sappers and Miners during the Second World War, if an Indian (there was no 'Pakistan' as such in WW2) woman had an illegitimate child, local lore was that an owl must have flown in at night and had its way with her....

Thus 'son of an owl' translates more or less as 'bastard'.
BEagle is offline  
Old 9th Jul 2011, 09:28
  #17 (permalink)  
 
Join Date: May 1999
Location: Quite near 'An aerodrome somewhere in England'
Posts: 26,847
Received 319 Likes on 115 Posts
Had another of these wretched people try it on yesterday, telling me that my computer had been reportedly sending out viruses... But I strung him along until he got as far as telling me to click on 'Run'....

"Can you see a message. Sir?"
"Yes"
"Can you tell me what it says, Sir?"
"Yes"
"What does it say, Sir"
"Ah it says 'Beware of calls from Asia about computer viruses as they are a total scam'. Now, will you please f*** off and stop annoying me!"
"CLICK!"

BEagle is offline  
Old 9th Jul 2011, 14:11
  #18 (permalink)  
 
Join Date: Jun 2009
Location: Bedford, UK
Age: 70
Posts: 1,319
Received 24 Likes on 13 Posts
BEagle, would never have guessed that. Seems to fit the intent.
Mr Optimistic is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.