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Can anyone help with this domain issue?

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Can anyone help with this domain issue?

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Old 27th Apr 2010, 06:49
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Can anyone help with this domain issue?

A friend of mine has written on another forum asking for help about a domain issue. Does anyone know how he stands for sorting this out?

I've just cut and pasted what he's written. Thanks

OK! about 5 year ago i used a local company for website/hosting/advertising etc but about 2 year ago had a bit of a falling out with the MD and went to another provider, all has been well ever since but couple of weeks ago decided to host everything on my company server to save money

this afternoon i realised that nobody had recived any emails at all today and thought our current host had cut us off or something (i had paid my bill) the lad called me back after i had left him a nice message and said that it had nothing to do with him but he had done a bit of fat finding and said it was the old/original provider that had "turned" things off and that the MD wanted £75 in cold hard cash to put it back on (if i see face to face he will get a slap)

so! contacted 123.com as they were the ones who i bought the domai off and they said that i own the site but that a mr X (whose address is the old provider) had to give me permision to get MY domain name back in my hands i.e. they took my money and registered it i my name but under there log in on 123.com, they want me to fax proof over and then ASK the MD if he would port it over to my log in me and him dont get on so thats just not going to happen




where do i stand with this 123.com as i clearly own the domain so why the **** dont they just let me have access to it? any tecnofreaks out there who can help

i got no emails or website

these are the domain details
Domain search - 123-reg orders

p.s the company is Calm Asylum (they a pile o ****)
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Old 27th Apr 2010, 07:38
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helimutt,

What suffix is it ? (i.e. .com/.eu/.fr/.uk/.cn etc etc.)

Have you already looked to see whether "the friend" is marked as the registrant of the domain name ?
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Old 27th Apr 2010, 09:05
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Check out Nominet's dispute resolution service.
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Old 27th Apr 2010, 09:08
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Check out Nominet's dispute resolution service.
Don't bother if it's not a .uk though...... but there are equivalents for others (e.g. ICANN) ....
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Old 27th Apr 2010, 09:11
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Look at the link.
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Old 27th Apr 2010, 09:49
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Ah... I see. I had assumed he carefully wiped all sensitve information, but obviously not.....

Fair enough.... helimutt, go do what Bushfiva told you.
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Old 27th Apr 2010, 09:52
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There are two aspects to a domain name 1) the registrar and 2) the DNS server it resides on. It is pretty common for the registering organisation to also provide DNS services. If they don't then they may well provide a redirection service. The registrar must provide a zone edit facility of some kind to manage your domain name, even if it's only the ability to set the DNS server.

Typically a zone edit facility enables the domain name owner to set the "A", "CName", "MX", etc. records in the DNS entry. If you PM me the name of the domain I will do some investigation for you.
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Old 27th Apr 2010, 10:00
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If you PM me the name of the domain I will do some investigation for you.


Look before posting

(hint: see my brief debate with Bushfiva).
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Old 27th Apr 2010, 10:12
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Look before posting

(hint: see my brief debate with Bushfiva).
The link doesn't go anywhere !!!! Don't bother with the PM, I've got better things to do than assist rude bugg***.

PS. I am a technofreak. Know plenty about DNS servers. Currently have in excess of three dozen domain names registered for different clients.
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Old 27th Apr 2010, 10:15
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Sorry, did not mean to come accross that way, was just trying to point something out.

If I may say so, your solution of using the ISP's control panel to make DNS changes would be unlikely to work in this scenario.

As far as I can tell from the original poster, this is well past that point as he obviously has a few "issues" that need to be addressed with those that provided him with the domain name etc. ... hence my & Bushfiva's suggestions of going via Dispute Resolution with Nominet.
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Old 27th Apr 2010, 10:21
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It's nothing to do with the ISP. The Domain Name Registrar must provide as part of the registration process access to some form of domain name management. That's what they do.

Typically they provide the ability to specify the IP address of the DNS server on which the primary domain name source records exist.

If your friend is the registered owner of the domain name then the registar is required to provide access to enable the owner to change the DNS Server associated with the domain name.
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Old 27th Apr 2010, 10:30
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alisoncc,

Just to point out, I am not the perosn with the issue, the original poster, "helimutt" is.

I do know the difference between ISP, Domain Name Registrar etc. etc., however whatever the case, see the following from "helimutt"'s original post :

the lad called me back after i had left him a nice message and said that it had nothing to do with him but he had done a bit of fat finding and said it was the old/original provider that had "turned" things off and that the MD wanted £75 in cold hard cash to put it back on
so! contacted 123.com as they were the ones who i bought the domai off and they said that i own the site but that a mr X (whose address is the old provider) had to give me permision to get MY domain name back in my hands

As I said. It looks like "helimutt" has a few issues to resolve with various people. This is more than just getting a login to change some DNS records on someone's control panel. Infact by the sounds of things, his name isn't even on the records, so he wouldn't have any legal means to change DNS records.

I'm going to leave this thread in peace now..... "helimutt", all yours... good luck geting the issue sorted !
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Old 27th Apr 2010, 10:43
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Like alisoncc I do not possess the x-ray eyes or crystal ball of Busgfiva and see only an empty page in the link.

Helimutt - IF you are talking about a .co.uk domain, PM me, as I had a lot of help from Nominet with some **** who would not release my domain a while back. There is a procedure.
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Old 27th Apr 2010, 10:59
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There's enough info in the original posting to work out it's beyond-group.co.uk. There's also been activity today since the top page is currently AWOL, but other pages are still there.
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Old 27th Apr 2010, 12:59
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Originally Posted by bf
There's enough info in the original posting to work out it's beyond-group.co.uk.
- I am genuinely puzzled as to what I am missing and would be most grateful if you could nudge me in the right direction? PM fine.
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Old 27th Apr 2010, 14:10
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If "beyond-group.co.uk" is the domain name then a simple search shows the following:

Registrant:
Beyond Learning Limited
Registrant type:
UK Limited Company, (Company number: 3718328)
Registrar:
Webfusion Ltd t/a 123-Reg.co.uk [Tag = 123-REG]
URL: http://www.123-reg.co.uk

Relevant dates:
Registered on: 07-Aug-2006
Renewal date: 07-Aug-2010
Last updated: 27-Apr-2010
Registration status:
Registered until renewal date.
Name servers:
ns.rackspace.com
ns2.rackspace.com

Note the DNS servers. The "rackspace.com" servers are at:

IP Address 72.32.191.88
Host rackspace.com
Location US, United States
City San Antonio, TX 78229

The "A" record in the DNS points to:

95.154.211.25

Which is:

City Maidenhead,
Organization RapidSwitch Ltd
ISP RapidSwitch Ltd

So one would presume that Rapidswitch were the original webhosting company. Note: if the person being talked about is the legitimate owner of the domain name, then Webfusion Ltd t/a 123-Reg.co.uk do control the location of the name servers at:
Name servers:
ns.rackspace.com
ns2.rackspace.com

And should be able to change them when requested.
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Old 27th Apr 2010, 16:44
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Hi, Thanks for taking the time to reply. Firstly, it's not me that has anything to do with this issue but a friend of mine who is already having some serious difficulties in regard to keeping his business running due to circumstances beyond his control, ie cr*p government for one, and I just reckoned he could do without the hassle this matter is giving him. He's probably never heard of PPRuNe but I knew there were some clever computer type people on here.

He did post up an address link for his company:-
Whois record for beyond-group.co.uk - 123Reg

but that's as far as I know.

I'm going to direct him to this thread. Thanks for your replies so far.
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Old 27th Apr 2010, 22:29
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I would suggest that Webfusion Ltd t/a 123-Reg.co.uk do have a case to answer. Beyond Learning Ltd are the registrant. Stated quite clearly in the domain name register. The domain name is their property. End of story. Webfusion Ltd have absolutely no right to stop/prevent Beyond Learning Ltd from changing the Name Servers from rackspace.com to servers of their own choosing.
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Old 28th Apr 2010, 08:05
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Helimutt - as I said get him to PM me - I went through a similar event with Nominet's help a while back. While the 'legal side' of domain administration is sadly lacking, pressure can be brought to bear.
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