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What do you find most annoying about our job???

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What do you find most annoying about our job???

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Old 17th Sep 2002, 17:00
  #21 (permalink)  
slj
 
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Thinderbird One

How on earth are three people in a row to know you want all three cups on your tray?

Ever thought of suggesting it?
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Old 18th Sep 2002, 18:20
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Because, most of the time they do!
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Old 19th Sep 2002, 14:20
  #23 (permalink)  

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Thunderbird I

I must agree with slj, how are pax to know that? They are probably concerned that 3 cups may overload your tray and act in this way to make it easier on you!
I am a bit baffeled about you complaint, especially if you do not say anything to give them a hint of your expectations
Anyway, rest of the tread is very good with some accurate observations, keep going!
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Old 19th Sep 2002, 16:38
  #24 (permalink)  
 
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slj - IFTB

When you do a tea and coffee service you ask people if they want coffee maybe 50 times per service. Lets say you do two services pre sector, and maybe two sectors per day you're asking the same question 200 times. (maybe it's less, but it feels like it's that amount) then to start suggesting for everyone to put their cup on the tray would just add the the monotony.

Most of the time you ask a row whether they would like lets say, coffee if thats what you're out with. So you hold the tray infront of them for them to put their cup on giving everyone the opportunity. For IFTB's benefit, the trays are big enough to fit 3 cups on no problem and they don't look overloaded. You then pour it and then hand it back.

I did a flight today and served people coffee in the same way I normally do and all pax who wanted coffee put their cups on the tray at the same time. It also helps to speed up the service. So most of the time I don't need to hint, I don't need to suggest, it's just common sence!

It doesn't happen all the time but when it does - it's annoying.



Last edited by Thunderbird One; 12th Oct 2002 at 19:43.
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Old 20th Sep 2002, 08:30
  #25 (permalink)  

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Smile

THUNDERBIRD I:

No, I'm no cabin crew but am very interested in how you (plural) feel about your job.
Your description in your last post comes across different than what it seemed in your first post. I guess it depends very much on the action/body language which goes with it. As you described it in your last post I fully understand and agree with you. Previous comments withdrawn herewith.
You have my sympathy with having to say the same thing over and over again. I often contemplate, listening to it, that it must be murder having to go through a cabin saying "coffee?, coffee?, coffee?" and being called back once you are three rows past the coffee requester. Then having to repeat the whole thing with "tea?, tea?, tea?"
Basically you are there for safety reasons only and not as a waitres/waiter.

Having read some of the other postings I would like to know if the majority of cabin crew prefer "chatty" pax or ones who keep themselves to themselves?
No doubt depends on lenght over trip, but let's say on a LHR-STO leg.
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Old 20th Sep 2002, 19:58
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Talking

American pax make me laugh the most. When they put the clotted cream meant for the scones in their coffe and claim "the cream is off". Or when you say you are from London they reply "Do you know the queen?". Bless them.
With regards to the head phones the amount of pax that put them in 'softside out' and then claim they can't hear and the headphones are uncomfortable. Also when you ask a question and they don't remove the head phones and yell at their companion "what did she say?"
The list is endless and very amusing.
Am taking 18 months unpaid leave to go and live in Hong Kong and will miss our pax and flying very much. Will tune in regularly to PPRUNE to catch up on all the gossip.

Happy and Safe flying
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Old 20th Sep 2002, 22:31
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What a gorgeous post, asinclai! Thankyou!

(Gosh guys, lap it up! We dont get too many like that - we usually get the standard too fat, too old and too angry! LOLOLOL)

Oh Yeah Thunderbird One, I can really relate to the repetitive thingy getting up your goat! Thank god we got rid of the magazine run......

Me: "Would you like a magazine?"
Pax: "OOOh yes please! What do you have there?"
Me: "Well we have the Womans Day, the Who, Harpers Bazaar, House and Garden, Time, Bulletin and the Weekly"
Pax: "What was that again?"
Me: "We have the Womans Day, the Who, Harpers Bazaar, House and Garden, Time, Bulletin and the Weekly"
Pax: "Womens Day please"
Me: (the very NEXT row) "Would you like a magazine?"
Pax: "What do you have there?"

Nnnnaaaaaaaaaaargh!

Then there is the classic "Bevan" joke

Me: "Would you like some head sets?"
Bevan: (leans over to his Bevan mate and says loud enough for EVERYONE to hear) "How did she know my name was Sets?"

Actually, I thought that one was pretty funny the FIRST time I heard it!
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Old 21st Sep 2002, 15:20
  #28 (permalink)  
 
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Thumbs up

I am so glad it is just not me, I could be saying all of the above, infact it would be easier to say what doesn't annoy me these days, it doesn't matter what airline you work for the punters all do the same things, amazing!!!!!
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Old 21st Sep 2002, 15:34
  #29 (permalink)  
 
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Starbag

If a lady SLF in front of me says it is 34D or 32F she has by most undivided attention. And I am up for a seat change even giving up a jump seat.

Anyway air-transport tend to put most SLF in a pretty weird mood.
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Old 26th Sep 2002, 12:50
  #30 (permalink)  
 
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I had a pax the other day when asked if she would like Lamb or Turkey?
" No thanks dear I'll just have a ploughmans"
I was so bewildered I asked if she would prefer Stilton or Cheddar? To which she said " both please" ??????

I also hate " Where are you sitting sir?"
" In a seat"

Seat pockets which you scheduled boys and Gals won't appreciate. I found a sick bag where a pax had written horrid things about the crew and then wrote I know you'll find this when your doing the sad job of raking through the seatpockets!

My favourite reply when pax complain about not having their handbag within a inch above there seat.
"All the hatracks go to the same place" Cracks me up anyway!

I'm quite new to prune and don't know a soul so Hello to everyone. Love the posts and all the wit that goes with it, keep it coming...
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Old 26th Sep 2002, 18:28
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Thumbs down

quote from tottyhighflyer:

"Seat pockets which you scheduled boys and Gals won't appreciate. I found a sick bag where a pax had written horrid things about the crew and then wrote I know you'll find this when your doing the sad job of raking through the seatpockets!"

Goodness that is awful!
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Old 27th Sep 2002, 15:43
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When you land back home in the depths of winter and the (verylow) ground temperature is announced over the p.a, the little darlings (usually clad in shorts and t-shirts) scream and moan; like they didn't know it was going to be cold??!! Grrr..
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Old 28th Sep 2002, 11:14
  #33 (permalink)  
 
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Hi Everyone, amazing to see that although the aviation world is so vast we all experience the same questions/comments on board! Recently I operated a flight in to CDG & as we were taxi-ing onto stand we passed an Air France Concorde, a lady who was sat opposite me asked if that was the one that crashed a few years ago! Yeah right! If you look closely you'll see the welding marks where they put it back together!!!!
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Old 28th Sep 2002, 14:00
  #34 (permalink)  
 
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hello

guys is there really much of a difference between the doors to the wc at home and the ones on the aircraft cause pax can never ever open them,they are just doors,right???Push down pull out,easy???
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Old 6th Oct 2002, 23:49
  #35 (permalink)  
 
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I have the utmost respect for you guys and girls, why don't you do what the military do do and give the pax a good slap, hand them a 'lumpy box' and tell them to stop being silly! Bone questions should be directed to those who really give a S*!$.
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Old 9th Oct 2002, 19:01
  #36 (permalink)  
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When I read these sort of threads, it just cracks me up. When I stop laughing, I wonder "So just why the (>£^&&"*+) do you folks do this job??!!

But the really good thing about this thread? It tells the rest of us what NOT to say, so that we get treated a bit better than our neighbours???
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Old 10th Oct 2002, 07:57
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Passengers are silly... Like when they repeatedly open and close the ash tray on the toilet door until it falls to the ground. Then they ask "How do I get into the toilet?"

Well.... "You turn the handle. Just like the one on your trailer." That one cracks me up!!!
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Old 10th Oct 2002, 19:21
  #38 (permalink)  
 
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Cool

Self Loading freight ! ! ! good term, perhaps Self Loading Freight that pays your saleries???? maybe a better term.

You really should all get a sense of humour, and understand not everybody is as bright as you clever people.

Really guys you have been trained for the job ( and mostly do a good one ) you chose the career, if you don't like ot change it??? and fly freight you have to load yourself.
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Old 10th Oct 2002, 20:36
  #39 (permalink)  
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GY80, with all due respect for your opinion, I suggest that it's not ourselves who need to acquire a sense of humour.

We do not pretend to be all that clever. In fact it has already been stated by a colleague on this thread that we would probably do the same silly things as do our pax if we were to fly as little as they do. That does not mean that we cannot laugh at their antics, or make hearing the same "funny" remark for the zillionth time more bearable by having a laugh about it amongst ourselves here on the cabin crew forum.

I don't think that joking about our pax means that we do not like our chosen careers, as you are suggesting. Quite the opposite in fact; the day we are unable to see the humour in all the silly sh*t we put up with is the day we need to look for an office job. Company Director perhaps.......................?
And if we wanted to load freight we would have become Load Masters I think.

GY80, welcome to pprune by the way, and welcome to the cabin crew forum. Hope you will find the rest of the site less annoying than our humble selves.




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Old 10th Oct 2002, 20:55
  #40 (permalink)  
 
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So tell me, what do you do to those pax who REALLY irritate you?!
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